Contacting Champs Sports Customer Service Center
Champs Sports is a retailer specializing in sports apparel, shoes and accessories. The company is based in local shopping malls. If you have concerns or questions relating to products or services, reach out to the customer service department by phone, email, traditional mail or through social media.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The customer service department is open 24 hours a day, 7 days a week for assistance with orders or general concerns.
- Customer Service: 1-800-991-6813
- International Customers: 1-715-261-9588
Customers have the opportunity to send questions and concerns to the corporate headquarters. You can also send messages to your local Champs Sports by using the store locator
Champs Sports 311 Manatee Ave W, Bradenton, FL 34205-8842
Foot Locker, Inc. 112 West 34th Street New York, New York 10120
Customers visiting the official Champs Sports website http://www.champssports.com/ have the opportunity to purchase men’s, women’s and children’s shoes, clothing and accessories. The website also features brands as well as collectible items. Customers have the opportunity to sign up for email alerts relating to new shoe releases. Additional services include account assistance, order and shipping information, as well as customer contact information.
Customers have the ability to reach out to the customer service department through social media. Although the customer service department will not address account specific concerns through social media; the customer service department will address general concerns. The customer service department attempts to reply to concerns within 24 hours.
- Facebook: https://www.facebook.com/champssports
- Twitter: https://twitter.com/champssports
- Instagram: http://instagram.com/champssports
- YouTube: https://www.youtube.com/user/ChampsSports
- Pinterest: https://www.pinterest.com/champssports/
Customer Service Email
Customers have the opportunity to connect with the customer service department by using the customer feedback form or Live Chat. When sending an email, you will receive an automated response prior t receiving a reply from a live agent. The customer service department attempts to reply within 24 hours.
- Customer Service: https://www.champssports.com/content/feedback/
- Live Chat: http://www.champssports.com/ns/chat/html/chatHelper.html
When you call the customer service hotline, you will notice four options. If you need assistance placing an in-store order, press one (1). If you need assistance placing online orders, press two (2). If you need assistance locating the nearest store, press three (3). If you need to contact the customer service department, press four (4). After making our selection, we waited on hold for less than 30 seconds. We asked about the return policy. The agent answered our concerns and ended the call. Overall, the level of service was excellent. When you contacted the customer service team, were you impressed with the level of service? If so, take a few moments to share your thoughts with us in the comment section.
I have called the customer service number given to me by the manager at a store in WV and have left numerous messages since March 16, 2016.. I finally received a call back from a lady named Toya on Monday, March 21st, and she was supposed to get back to me, but I have yet to hear from her.. Apparently, I was either given the wrong customer service number or Champs Sports needs to provide customer service training especially when the reason for my call is to get back the $83.42 that was taken from my bank account when the Assistant Manager made a mistake during a transaction..