Contacting Carnival Cruise Lines Customer Service Center
Carnival Cruise Lines is a vacation company that operates a fleet of cruise ships. The ships depart from locations along the entire coastline of the United States and some parts of Canada. Some cruises require a passport, so contact Carnival Cruise Lines before booking your vacation to make sure you have everything you need for your vacation.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The Carnival Cruise Lines phone number is listed on the contact page, but there are no customer service hours. This could be because the company operates across various time zones, so customer service is likely available 24 hours a day.
- Customer Service: 1-888-227-6482
Carnival Cruise Lines3655 NW 87th Ave. Miami, FL 33178
The official website for Carnival Cruise Lines is located at http://www.carnival.com. The site aims to show customers just how special a Carnival Cruise can be with detailed information on ports and vacations. Once you book your trip, you can use the Manage my Cruise link to log in to your account and manage any details necessary before embarking on your ocean adventure.
Customer Service Email
There is a contact form located at http://www.carnival.com/core/contactus.aspxfor the Carnival Cruise Lines customer service department. To send your email you’ll need to fill out all the information requested, including your phone number. If you don’t want to include your phone number just add your area code followed by all zeros into the phone number field.
We contacted the Carnival Cruise Lines customer service department via the email page about traveling without a passport. When we hear back we’ll let you know how fast we received a response and if the response was tailored to our question or just a general statement.
An automated system answers the call to Carnival Cruise Lines customer service. You can press 1 for the Recognition Program or choose to wait for additional options. Press 1 for website help, 2 for travel agents, 3 for guest relations, 4 for South America sailings, 5 for already booked, 6 for ready to book. If you wait and press nothing, you will be given another long list of options and you’ll have to call back to access the previous list of options. The fastest way through the automated system is to press 0 after the first option is given and then press 0 after the second option recording. You will be placed on hold for the next agent.