Contacting Busch Gardens Customer Service Center
Busch Gardens is an amusement park with two locations in the US – Tampa and Williamsburg. The amusement park is part of the Sea World Parks company.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Customer service agents are available to speak with customers between 8 AM and 8 PM Monday to Sunday EST. Call the number that matches the Busch Gardens locations you visited.
- Customer Service Tampa: 1-888-800-5447
- Customer Service Williamsburg: 1-800-343-7946
Sending a letter to Busch Gardens by mail is the slowest available option, but one many customers still use for complaints and compliments.
Sea World Parks and Entertainment Busch Gardens Tampa Bay 9205 South Park Center Loop Ste. 400 Orlando, FL 32819
Busch Gardens Virginia 1 Busch Gardens Blvd. Williamsburg, VA 23187
There are two official websites for Busch Gardens. The first is the page for Busch Gardens Tampa Bay located at http://seaworldparks.com/en/buschgardens-tampa/Contact and the second is for Busch Gardens Virginia located at http://seaworldparks.com/en/buschgardens-williamsburg/Contact. You can purchase tickets, learn more about group orders and contact customer service with any questions or issues you may have.
Customer Service Email
Busch Gardens customer service is available by email with two direct email addresses listed on the company websites.
- Busch Gardens Tampa: BGA.GuestInformation@BuschGardens.com
- Busch Gardens Virginia: BGW.GuestRelations@buschgardens.com
When contacting Busch Gardens customer service by phone, make sure you include your contact information in the body of the email, including your name and phone number if you’d like a call instead of an email response. Also describe the issue or question in detail so the customer service agent has a better chance of answering your question right the first time.
We sent a message to Busch Gardens Tampa about bad weather and ticket refunds. When customer service replies we’ll tell you just how long you can expect to wait and if the agent was able to answer our question accurately and personally or if the response was just a copy and paste message.
We called Busch Gardens customer service and tried to press 0 to move to a customer service agent, but the automated list of options just repeated, but when we pressed 0 again the call was transferred to another line that requested our telephone number. We entered a telephone number and an agent immediately answered the call. We asked about admission costs for children under the age of three and the agent told us small children were free, but a paying adults would have to purchase tickets for $69.99 each. This cost is relevant as of October 2012.