Contact Briggs and Stratton Customer Service
Contacting Briggs and Stratton Customer Service Center
Briggs and Stratton is an engine company that sells generators, mowers, water pumps, snow throwers and more. The company has been working with motors for more than 100 years and now employs upwards of 3,000 employees who build more than 10 million engines every year.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The Briggs and Stratton customer service department is divided into smaller departments depending on the product the customer currently owns. There is an Answer Center available to all customers that is open from 8 a.m. to 5 p.m. Monday to Friday as well as an Engine Center and Generator/Pressure Washer Center. We’ve also included the corporate office phone number.
- Engines: 1-800-444-7774
- Generators and Pressure Washers: 1-800-743-4115
- Corporate: 1-414-259-5333
For additional contact information visit http://www.briggsandstratton.com/us/en/support and click on the picture of your product. Enter the model or product number to access support.
Briggs and Stratton customer service may not have a dedicated mailing address, but there is a contact address for the media that will do just fine. Address your letter to:
Briggs and Stratton HeadquartersAttn: Customer ServiceP.O. Box 702Milwaukee, WI 53201
The Briggs and Stratton official website is available at http://www.briggsandstratton.com/us/en/. The website is packed with information about the company’s history, details about the current product line and product support. You can search for a copy of your Briggs and Stratton product manual at http://www.briggsandstratton.com/us/en/support/manuals or read through the company blog at http://blog.briggsandstratton.com/. There’s even the option to purchase a new Briggs and Stratton product online.
Customer Service Email
After browsing through the contact information we realized there was more than one way to contact Briggs and Stratton customer service with a question. If you have a question you want to have answered, you can search for the question on the FAQs page at http://www.briggsandstratton.com/us/en/support/faqs. If the question has not already been answered, you can submit a new question. There is also a link listed for Online Store Support, but it takes the customer to the same customer service FAQs page.
Alternatively, you can fill in the contact form at http://www.briggsandstratton.com/us/en/support/contact and send a message to the customer service team. This option is better if you need to describe a problem or submit multiple questions.
Briggs and Stratton customer service is available in Spanish, English and French. Consumers must press 1 to hear consumer options. You must listen to the options as pressing 0 will not speed up the call. Press 1 for engine-specific questions or 2 for outdoor equipment. From there you must listen to a long list of products and choose your product – you can also press 5 to speak with a representative from this menu. It took nearly two minutes for the call to be answered by a customer service agent.