Contact Bounty Customer Service

Contacting Bounty Customer Service Center

Turn around in the kitchen to grab a paper towel and you’ll likely grab a Bounty. Bounty is a household name marketed as the Quicker, Picker, Upper. Behind the Bounty name is Proctor and Gamble (P&G), a mega-company responsible for brands like Tide, Crest, Ivory and – of course – Bounty.

to leave a comment about your customer service experience.

Contact Info:

The information we’ve listed here is for P&G and is not Bounty-specific. P&G is the parent company and contact information for Bounty customer service is the same as the contact information for P&G customer service. The one division in contact information between the two companies is in social media. There are different pages for P&G than Bounty. If customers want to get in touch with Bounty customer service directly, the social media pages may be the best bet.

Phone Contact Numbers

There is one US phone number for Bounty customer service. The number is listed on the P&G website.

  • Customer Service: 1-800-926-8689
  • Medical or First Aid: 1-513-636-5117

Mailing Address

Finding the right mailing address for Bounty customers who want to write a letter to customer service is more difficult that it seems. There is no Bounty customer service mailing address, so the P&G corporate address is the next best thing. To help route the call in the right direction, customers can place an Attn line in the address.

P&G CorporateAttn: Bounty Customer Service1 Proctor & Gamble PlazaCincinnati, OH 45202

Official Website

The official website for Bounty is all about sharing general information about paper towels and napkins. There is no customer service information shared, however. You can find the Bounty site at If you want to get in contact with Bounty directly, the best bet is social media. We’ve listed the social pages for both Bounty and P&G.

Customer Service Email

Would you rather send an email than a letter? You can send your email to Bounty customer service at This is the customer relations email address for P&G, not Bounty, but it is the only email form listed for consumer relations.

Our Experience

We called the Bounty customer service line after hours and we thought the call would be a lost cause, but there is a long list of FAQs available to the customer who calls after hours. If you press 4 you can request coupons for Bounty products, according to the automated system. We pressed 4 several times and the system eventually disconnected the call claiming the entry was invalid.

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171 Comments on “Contact Bounty Customer Service
  1. I always buy Bounty Towels (select a size) however, the last ones I bought in a super 6 pack was not slit (cut) correctly on the core and it fell off my paper towel holder and broke one of my shamrock glasses that I bought in Ireland.
    This should not happen if the quality control was working.

    • Do you think they really care. This is just a way companies let you vent yourself. I have the same problem,selective size means “cut on dotted line” This comment will not make it thru their system. Thank you Kay.

    • I pay for premium paper towels. I buy them every week. Last time it was the 10 pack.
      Last time I will buy the 10 pack. They are lame too.
      I buy the full size sheets. Most times the perforation is lame. Not deep enough.
      Whats with the core lengths? Will that cost me extra for a full size core…?
      It falls off each time you pull one off.
      Keep selling it this way, I will switch to the cheap brands.
      If you can’t understand what I am saying is …. I will buy another brand….after buying your brand for decades.

  2. I have been buying bounty paper towels since they originated. I just purchased a promotion of towels from CVS and have never seen such an inferior product. You should not allow vendors to use your product for advertisement that is not bounty quality. I really believe that the bounty packaging was used for something that you would buy at Big Lots, etc.

  3. I grabbed a napkin to use at the dinner table and to my surprise I found an insect embedded in the napkin edge! This is completely unacceptable and absolutely disgusting. I do have pictures to prove it and I kept the napkin to show as well. Something needs to be done about this.

  4. Been using Bounty towels for years –recently the glue being used on the towels has been excessive and ruins the first three sheets.Quality Control should be advised to look at this and take the corrective action

    • I have been buying Bounty towels religiously at Sam’s Club for many years, however; I believe it is time for a change. The glue being used is excessive creating numerous sheets to be wasted. The quicker picker upper has become a faster loss of money.

  5. Ibought the big 12 pack of bounty towels at sam’s and they
    are not the same towels I have been getting. The layers
    seperate when they get wet please let me hear back on the


  6. There is such a variety of commercials. Short is better! Would you listen to an idea? Something you do with all other paper towels that you never do with bounty!!!

  7. There is such a variety of commercials. Short is better! How about an advertisement demonstrating what must be done with all other paper towels that you never do with bounty!!!

  8. I always buy your paper towels.I always buy in bulk. This pack of towels I got this time is the worst pack I got. The 2 ply coming apart on every roll I get out. I am very dissatisfied this time and may not buy no more if there going to be way.

  9. Just wanted to let you know that Bounty paper towels are the greatest! I’ve used them for years – now I like the “Select” size much better – picks up everything. What I wanted to tell you is that my friend has sinus problems and he uses only Bounty paper towels to blow his nose. Occasionally I do his wash for him – at the end of the load, I find a Bounty paper towel – so wonderful after going through the washer and the dryer and still looks like it’s ready to use. I’ll never change from Bounty!

  10. Your commercial of a girl playing hockey in her mothers home is the dumbest thing ever. Like and buy your products, commercial has to go.

  11. What can I say? What the Hell did you do to your paper towels? Bought them at Costco and noticed right away the pattern changed and the quality was like the bargain brand. Glue was welded on it took 4 paper towels to come out OK. What ever you guys did redo it back to the high quality it once was. Shame on you.

  12. I have been buying bounty napkins for several years. My most recent purchase of a package of 600 from BJS was a disappointment. The napkins are see thru and CHEAP CHEAP CHEAP. One napkin will not make it thru a meal. These napkins will end up in the trash unused.

  13. What happened to Bounty napkins. My most recent purchase of 600 from BJS was a big disappointment. Napkins were cheap quality.These 600 will go in the trash Do you have different two grades or did your product change?

  14. Your commercial that we have seen on nick jr. Has taught my child to blow bubbles in his drink and, just like it is shown on the commercial, it’s ok to spill your drink everywhere. So thank you so much for teaching my child that is funny and acceptable to make messes. Worst commercial ever. Thanks a lot!

  15. Been buying bounty for 25 years. The last two packs– are you kidding me? You shouldn’t even put the bounty name on this. It is as thin as Brawny and has no strength. Did you think your loyal customers wouldn’t notice that you skimped out on us? Change back, or I’ll switch brands and be sure to tell all my followers on twitter too. I’m insulted that you think your customers are that gullible.

  16. I have been buying Bounty towels for years. I recently purchased a select-a-size 12 pack of large (equaled 15 regular size) paper towels at CVS for $14.99. Well, the towels were not cut for the smaller select-a-size, and consequently I end up using more towel than I wanted, and I feel this is a misrepresentation of your product because the towels were not cut properly.

  17. I purchased a two roll pack of your bounty towels, when I opened them there was a black smudge on the top and bottom on both rolls, not just at the start but on the whole roll just below the prints,

  18. First of I love bounty products paper towels, napkins all that and have been buying your products for years, but the last couple packages of the print select a size have had smears of yellow all over the entire one side of the paper towels not very good quality control, I sure hope it doesn’t happen again or I will be forced to switch brands. I look forward to hearing from someone.

  19. I was looking for a contact email address for Bounty paper towels but can’t find one.

    I have been using the Bounty paper towels in the large economy size and the inside rolls of paper have always been individually wrapped. The other day I bought the 2x 12=18 paper towels and when I got home and opened the outside wrapper and reached for one, it did not have the individual wrapping on it.

    I guess from now on, I’ll have to poke a hole in the outside packaging and stick my fingers inside the packaging to make sure that the rolls on the inside are all individually wrapped.

    So disappointing.

    Connie H. Deutsch

  20. I have always used Bounty paper towels, and would’t use anything else. I have an idea and a request. Can you make a product that can be used in micro’s with the round rotating plates in them? Square gets caught as the plate goes around. Circles of all sizes made out of the same product as paper towel. I cover everything I put in my microwave. There’s nothing like that on the market. Thank-you, JoAnne Cross

  21. I purchase a 8 pack select a size of bounty paper towels.There seem to be a problem with this package. The towels seems to be very thin and when I tear a sheet it come apart in 2 sheets. This quality is not the same as others that I brought in the past. It seems that out of the 8 rolls only 3 are good. What can I do about this problem?

  22. Your commercial showing the young boy blowing bubbles in his drink while his younger sibling looks on is inappropriate. Mothers have enough cleaning up to do without a commercial promoting poor behavior to promote their product. For this reason alone I would not buy Bounty.

  23. Your unnecessarily separately plastic wrapped paper towels are a large contributor to global warming and this is a problem that must be addressed due to the severe consequences of global warming.

  24. We love this product. My wife purchased a large pack recently and found the center cardboard roll was too short and it would not even stay on our dispenser.

  25. Too much glue being used. Several sheets at the start of a roll are being lost. My 12 Pack has been very bad with this problem

  26. Bounty is the only paper towel I use. I love your product. Can you send me mobile coupons for bounty paper towels? Thank you.

  27. When I think of quality paper towels, I think of Bounty, which I have been buying for many years. Tried your Bounty Basic product. Quality is extremely shabby every which way. My advice to Bounty is to not ruin your reputation for making a quality product to save a few pennies; you might lose your best customers.

  28. i always buy bounty…but my lord folks do you have to pack it so as its so hard to get into? i’m 78 y.o. and my hands are getting weak from arthritis and i can’t open it…i have to get my son to do it..which is a lot of trouble.

  29. I purchased the 12 pack of bounty paper towels and they do not hold when wipeing up wet things and the layers also.come apart very unsatisfied I think y’all could do better than that I don’t like wasteing money for nothing

  30. Dear Madam or Sir,
    I just purchased the 12 pack of Bounty Paper Towels. Not only was the twelve pack wrapped in PLASTIC but each of the 12 rolls inside was wrapped in PLASTIC. This seems as over kill. Your company is detrimental to our fragile environment. There is NO need to wrap each and every roll in PLASTIC when all 12 rolls are encased in PLASTIC holding all 12 together.
    Be environmentally friendly. Bounty Towels are great and I like the half sheets BUT not all of the plastic!!! 🙁

  31. Well my paper towels have been getting worse all the time. getting to the point where I can just buy generic brand and get the same quality. Viva used to be the favorite, but they too have chose to go cheap and went to the cheap quilting to save money. guess I can just buy generic and save a few cents

  32. I have been using bounty paper towels for many years. I like the split sheets. However, I don’t like the print design on them. When I wiped a mark off my newly painted wall, the dye color from the paper towel came off on my wall. I was so upset that this happened, I am now going to purchase another brand. Bounty is not the same quality it was in the past.

  33. I called and told you how I hated the 2X Bounty and was told I should look for the yellow package that it would be like the old ones. They aren’t. I had to look at three stores before I found them and they are not the same. My husband and I would always have a towel in our pocket instead of Kleenex. These are hard. I don’t like them either. Like the commercial says, “I need it to hold a bowling ball. I am very dissatisfied with both the 2X and the yellow package. Please give me the old ones back. Judy

  34. Have your perforation machines stopped working. Got a whole 12 pack with no perforation. Pick a size, yea, wherever you rip it.
    Also, could not even get your customer service page to work because it would not let me pick a brand and thus kept coming up with an error message.

  35. I have always used Bounty Paper Towels and have never had a problem util now. The last 2 cases I bought have no cut lines. These are like one towel and it is a waste. The number on the cases are 3700089774 and 3700028864. I have one case left and I sure hope this does not happen again. I need these replace or I won’t be wasting my money on bounty

  36. Yes I have been using bounty paper towels for years…I see I can not find the 12 pack anymore…..I see the 6 pack that you say is 2x more absorbmant…but in reality all it is cut in half the normal paper towel…I like the full sheet not the half size..I use them to clean also…and I just wish you wouldnt cut them in half.also the price went up so I said I have used for years…but I might have to change

  37. Why can I find only Bounty Select-A-Size???
    I have used Bounty towels for decades…but….
    if I can’t find full size Bounty I’ll have to switch.
    Please provide both!!!!

  38. Hi,

    I always buy Bounty paper towels by the case because we go through them quickly. I have always been happy with them. The last case I bought of the select a size had a pattern with a red dye that came off when I cleaned up. The sku on an individual roll is 3700088230. I just want you to know so you can correct the issue.

    Amy Noble

  39. What happen to the Halloween and Thanksgivings pretty paper towels and napkins? I looked forward to them to help with my decorating. Will you have Christmas ones?


  40. I am writing about the Bounty TV Commercial with the boy blowing bubbles in what looks like a glass of chocolate milk and the younger brother laughing and the mother smiling??? This is disgusting behavior, not something a child should be encouraged to continue BUT with a smile the mother cleans up the mess.

  41. I have been using Bounty paper towels for years and when y’all came out with Duratowels I started using them. I have been very pleased with Bounty, I have a question the last package of paper towels I purchased has a terrible smell to them. What did y’all put in it to make it smell so bad? If you can take it out please do so. Thank You

  42. I am an 80 year old Grandma but I pretty much do what I did at a much younger age. For instance I am preparing for Thanksgiving for some of my family. I just told my husband “If there is a product I would recommend, it is these Bounty paper towels. I tore off 2 sheets of Bounty Extra Soft towels. I have used it to wipe up spills, wash dishes with it that I can’t put in the dishwasher, wipe down the counters, shook it out and I could use it more if I needed to.Thank you for making a product that does what it is advertised to do.

  43. Email contact not operable. Some Bounty paper towels come with serration in the middle of the sheet so you can rip off only a half sheet if needed. How are those towels labeled so at the grocery store I know what I’m buying?

  44. Y r u not selling Ur normal white full sheet fabulous paper towels in costco?instead–the ugly print on one edge of towels that tear individually after little piece AND NO QUALITY!!!!cant believe Bounty is brand of thes rediculous paper towels

  45. Bounty was good but new package the paper towels are like kleenex. They mush up which never happened before. Who ruined these paper towels?????

  46. I used to brag about your paper towels and told everyone there was no other paper towel like Viva …and now you have completely changed the formula and they are ‘the worst’. I can not believe you allowed your product to deteriorate. They used to be strong and you could use them like a cloth and now ..they are absolutely awful. sorry but I could not ‘not’ say how I feel.

  47. Bounty paper towels are so strong that I accidentally washed and dried some in my washer and dryer and they were still strong enough to use. I’m impressed!

  48. I always buy the dura towels but target did not have any so I bought the regular ones and they were so bad that I wanted to take them back to the store and ask for my money back. I was very dissatisfied!!!

  49. I’ve always liked bounty until now. I bought a special 2 pack of extra large what was labeled as a Baltimore Ravens paper towel. Instead it was just NFL designed. It was extremely disappointing, it was false advertising as far as I’m concerned. If you’re not going to keep selling these NFL paper towels, do us a favor and don’t put the home team’s emblem on the packaging.

  50. I have been purchasing and using only Bounty paper towels for over 40+ years. Over the past few months I have noticed that the hardboard roll of the paper towel is thinner and crooked and NOT KEEPING THE BOUNTY ROLL ON THE HOLDER!!!!!!! The entire roll just flies off!!!!! This is very exasperating. What is happening????? Are you using inferior cardboard??? Please, please correct this fault or I will have to try other brands of paper towels. Thank you. Janet francescatti

  51. The printed Bounty paper towels leave dye on the kitchen counter if the printed side is face down while mopping up a spill. I have to remove the dye with scouring powder, which removes the shine from my countertop. Whty would you have runny dye on a product meant to get wet?

  52. The printed Bounty paper towels leave dye on the counter if the printed side is face down when mopping up spills. I then have to use scouring powder to remove the dye, which damages the shine on my coutnertop. Not sure why they would use dye that stains on a product meant to get wet.

  53. I have been using Bounty Paper Towels, every since they came out in the stores. I like them because we used to be able to buy the
    15 roll pack. The reason I like the 15 roll pack, is because the
    15 roll packs are individually wrapped. Your paper towels cannot
    get dusty. None of the other rolls are individually wrapped.

  54. I have been buying Bounty select a size for years. I buy the 8=12. Recently, I have noticed a smell to the paper towels. I place a roll in my bathrom for guests especially during flu season. I had to remove the towels because the smell stays on your hands. I think perhaps it is a glue issue. I am consideringswitching to viva or brawny.

  55. To whom it may concern,
    Hands down Bounty paper towels are the best made. I was buying Bounty select a size paper towels at CVS 440 Tremont St. In Boston. This store over the last year and a half no longer care what their customers want or need. We live in an area with most people living alone in apartment complexes use select a size which they no longer carry. I am now forced to buy Scott Choose-A-Sheet. I want my Bounty Select brought back but no one at this store seems to care!

  56. My family are longtime users of Bounty paper towels. We think the addition of the select-a-size towels is a nice option for those who think they only need half a towel for a task, but quite frankly, I rarely can do an adequate job with the smaller size. We prefer the full size towels, but our stores seem to be only stocking the select-a-size variety. Are you downsizing the full size towel shipments or are the chains only ordering the select-a-size ones to save time and shelf space? It’s very frustrating to think you are tearing off a full size sheet and ending up with only 1/2. Help!

  57. The last supply of Bounty I purchased was from Jewel/Osco Grocers in the select-a-size package of 12. Every single roll has been a problem with the preforation. Every time I try to rip it apart it frays. Very frustrating. They were on sale. Does this mean they are rejects? If so they should have some marking on the package as I would not purchase them if that were the case. I have bought the package of 12 on sale at Targets and never had that problem. This is poor quality control. Thank you.

  58. Need to know if youcan send me some coupons for paper towels my address is 41 ruby bay lane simpsonville sc 29681 thanks so much

  59. I am normally very satisfied with bounty towels, however the last big bag that I had purchased of them made up of scrap material “junk material” and were smashed on both ends the complete package! please stay in tune with quality control. Thank you

  60. I purchased an 8 pack of bounty basic and was very disappointed . They were not absorbent at all as usual and ripped at the sight of water . This must have been a bad batch unfortunatley I ahve no barcode for u since I always throw packing away but I would like to be reimbursed in some form .

  61. the Bounty 6=8 packs (94 2 ply sheets/roll color white) were shredded tattered at the bottoms/end-caps w paper towel lint falling off each of the rolls. looks as thou the saw/cutter improperly chopped rolls. the shredding was present on all rolls. Never noticed this before. upc037000882022 other codes: 96718441-S,96718443-S. Quality control issue.

  62. quality control issue. 6=8 roll packs. the end caps or bottoms of all rolls were shredded/frayed edging with lint like paper pieces falling off each of the rolls when removed from packaging. looks like cutting machine did poor quality cuts.

  63. hi i been think about this ideal for a long time i would like to suggest wet paper towel and napkins because when we are at a barbeque sauce gets sticky or having breakfast at home with pankcakes gets sticky i would love to see wet napkins and wet paper towel in a sorbent container like baby whipes and also small packages on the go like wet ones for pocket sizes … i would real like to hear your feed back … thank you Vertise Streeter.

  64. Bounty paper towels are the best. I tried Sparkle that they are touting as better and cheaper than Bounty. I think you should respond to their claims. The rolls are half the size of Bounty and the quality is poor. It takes twice as many towels to get close to the absorbance of Bounty. I have always used Bounty and will continue. They are no more expensive…actually the Sparkle is more expensive because their absorbance is so poor. I’m back to Bounty and will never use or recommend any other brand.

  65. I have been using Bounty paper towels for years – but no longer. Reason: You shortened the paper towel roll from 11 inches width to 10.4 inches – which is too short, resulting in the paper towel rolls to fall off. VERY AGGRAVATING!!!! I have had no problem in the past but obviously you are trying to safe money by cutting corners! Well, as a result, you lost a customer.

  66. Designs. For many years, I’ve bought Bounty because it had sunflowers. Lately, the designs are hideous…black and purple and pink and greens galore and horrible.

    If I don’t have Bounty sunflowers, I buy grocery generic.


    • I agree with Julie. I don’t want gray and pink paper towels or weird geometric shapes. I have bought Bounty for years because of the sunflower pattern and now I can’t find it and believe me I was willing to dig through 3-4 cases just to find one. The sunflower is very popular. People were always digging them out of the case at Walmart. Bring it back!!!!!!

  67. For years, I have bought Bounty paper towels with sunflowers. They match my kitchen.

    Lots of the designs are ugly. But I bought the sunflowers.

    Lately, WHAT are you thinking with the designs? Black and green and purple and orange and in ugly geometric patterns????????

    NOBODY wants those ugly things in her kitchen. They match NO kitchens. or at least tasteful ones.

    As long as Bounty has only ugly colors and pattersn, I buy ONLY store brand white towels. Not Bounrty.

    • I agree with Julie. I don’t want gray and pink paper towels or weird geo shapes. I have bought Bounty for years because of the sunflower pattern and now I can’t find it and believe me I was willing to dig through 3-4 cases just to find one. The sunflower is very popular. People were always digging them out of the case at Walmart. Bring it back!!!!!!

  68. I purchased your Bounty Basic paper towels and was very disappointed! These are the worst towels I have ever used. The package says 50% stronger – this was false advertising I have always liked Bounty towels, but will never buy these again. They are very thin and don’t absorb much liquid before they fall apart. The large pack thinking it would last a long time, but I now don’t expect them to. I am very disappointed:(

  69. I have been purchasing your products for close to 20 years and I can honestly say your company should be embarrassed and disgraced by the product it has been putting out recently. The rolls are too short, the paper is 1/2 as thin as it used to be, there are insects on the sides of the rolls, the cardboard rolls are enormous making the product appear more substantial than it is, and you are putting less than 1/2 the product on each roll for more than the full price as the same product we relied on all these years. How do I know this because I found a package in my garage from last year with the price still on it and there is no comparison. It is like two entirely different products. I can only assume you bought into the corporate model of overseas products are best and screw your customers at every turn for profit. I will no longer buy your towels and will be sure to tell all my friends and family about this misrepresentation of your once high quality product. If you think profit is more important than performance you will find out real quick when you no longer have a customer base that has been with you for generations. We pay premium prices for piss poor products this has to stop now!!!

  70. I recently purchased 2 rolls of Bounty paper towels. I put one of the rolls on my pepr towel rack over the sink. The next morning, I was making bacon and eggs and I placed a piece of the towel on a plate to drain the bacon. Imagine my surprise when I discovered that I had SOAP ALL OVER MY BACK! I looked at the package and realized that I had purchased a roll with buit-in soap! Now, what am I supposed to do? I don’t have 2 towel racks over my sink and oftentimes people just grab a piece of paper towel to soak up bacon grease, wipe off a wet dish or glass, or place shrimp on the towel. I really don’t like eating food that has been washed with soap from a paper towel. Whoever dreaed up this brainstorm idea has no brains. I immediately took the paper roll down an replaced it with a sensible roll of paper (not Bounty, I might add). Truth be told, it’s a stupid idea!

    Thank you!

    • I just posted about the same thing! this has to be the worst idea they have ever had! I almost wrapped sandwiches in this for the microwave! And I can’t keep them around, because someone might do the same thing! BAD MOVE, BOUNTY!

  71. I LOVE Bounty towels and use them in bulk for everything. However – – I was running errands yesterday, grabbed the big pack of Bounty towels, got them home and found they have soap in them. Yuck. Things paper towels with soap in them cannot do: (This is just one day.) Wipe a child’s eyes. Drain the bacon. Use with windex to clean: piano, mirror, and faucets. Use to wipe the extra stain from a refinishing project. Dry my hands. Get the extra food off a dish before serving the food.

    I went from having a versatile, handy product to having soap residue on everything. Again, Yuck. Never, never again going to buy this worthless product.

  72. I have been using Bounty paper towels for as long as I can remember. I am now searching for another brand because the quality of Bounty has declined such that the towels don’t tear like they use to, the towels are so weak you can’t wipe your counter anymore without them falling apart and they are very rough to the touch.
    Just thought I would let you know.

  73. Bought paper towels with floralike lines down center in blue, mustard and purple. The blue dye comes off — on enamel sink, dishes, etc. Terrible product!

  74. I’ve been purchasing Bounty for a very long time and lately the perforations are terrible. It’s like they are non existant!!!I have a fairly heavy holder on my counter and it has flown off the counter several times just trying to tear off a paper towel on its so called perforation…..

  75. The site says ‘turn around and grab a Bounty’–right! Grab a Bounty paper towel to wrap a sandwich for the microwave! and find you have got BOUNTY WITH DAWN! how stupid is that? Dawn needs to be rinsed off, I don’t want that in a paper towel. And certainly not without EXTREME MARKINGS on the package! Now I am stuck with two rolls of soapy paper towels that I can not even keep here, lest I accidently wrap food in them! BIG MISTAKE, BOUNTY!


  77. The product is defective. I have 2 packs (48 rolls of paper towels(select a size) That will not tear evenly. I thought it might be one roll but the last 4 rolls I used are all the same. Not a good towel to use.

  78. I have been purchasing Bounty Towels for a long time but I noticed that your are cheating us, customers, by making the rolls now smaller. Not a very nice “customer service”!!
    If this is what you think of us, I’ll star buying different brand!

  79. I have been using your paper towels since the 1990s and never had a complaint until recently. Two weeks ago I bought the six pack (6=11) at Walmart and they are terrible. Where the towels are supposed to separate there is no perforation. Today I almost went through an entire roll. You once had a high quality product, but it seems to have gone the way of so many others. Please bring back the quality or risk losing a large percentage of your customers, including me!

  80. I have been buying/using your Bounty paper Towels for the past 20 years.
    Last time I came across and bought: “Bounty BASIC”: “50% strong 12=15 large” rolls, select a size.
    WHAT A disappointment!!! I would have never bough it, have I known the poor quality of this product.
    I trusted your brand name. very cheap unabsorbing paper towels.
    Basic does not mean cheap poor quality!!!
    surprised your company scooped to such lower standards.

  81. I have been buying/using your towels for he past 20 years, very loyal customer. last time I came across and bought BOUNTY BASIC 12=15 select size 50%strong. very poor product, very verydisappointed!!!!

  82. Bounty towels are the only towels I use this time I tried the 2x stronger I just love them except you need to make the preparations better because when you go to tare one off they are so strong they don’t tare where they are supposed to. When I go to rip off a sheet that’s all I want and not a rip wherever that does get aggravating. So if you could improve that part of it that would be perfect. I just thought I would let you know because if I’m getting aggravated I’m sure other people are also. Otherwise a job well done! Thank you

  83. Been buying your product for years. Ever since the 2008 down turn you got smaller and shorter. Just go up on the price a little if needed. But if you don’t get your quality back, bigger and longer rolls with a core that stays on the holder, then I’m leaving you for something better. Had enough. Thank you

  84. I love Bounty products. I use the “pick a size” paper towels. I use the Bounty Napkins as well. I just purchased a new 220 count Bounty napkin and when I went to open on the end with the perforation the plastic wrap was melted to the napkins so the napkins shredded all along the side seam as I tore the plastic away. The top half of the napkins were ruined due to the plastic adhering to them. Just thought I would inform you as it may be a packaging problem. Thank you,

  85. Your Select-a-Size towels (purchased at BJ’s) allow you to select an irregular size. In other words, it’s impossible to tear off a rectangular piece to use as a napkin. Please fix.

  86. Your customer service rep was very rude and she really did not even try to answer my question if the Bounty paper towels in the big packs were individually wrapped. Poor answer!!!

  87. I would like to say your towels are great, but Why don’t you have towels with the primitive look on them. Hey people decorate their rooms you could sell a lot more if you would do that to just saying. Thank you

  88. Why did you change the pretty prints to those ugly geometric prints.? No one buys those geometric prints as I have been watching people choosing Bounty in plain white. I also ask every woman I know young and old. I even asked women in the grocery store. Who are those prints appealing too anyway? Bring back those kitchen and floral prints forget geometric. Leave the geometric prints to fabrics. Where are the cute Halloween paper towels? Don’t go along with politics go to please the women who want pretty prints and holiday paper towels. By the way your napkins are not too nice either. BRING BACK MY PRINTS.

  89. I just used Bounty with Pledge multi surface spray and the red ink from the pattern came off on my white cabinet. Definitely a problem!

  90. The perforation on your select a size is impossible to tear properly, I am in agreement with several of your correspondents. Please see if you can do something about this, I have been a user of your towels for years.
    Thank you

  91. Why don’t you do fun prints on your paper towels one sheet that was the best the prints were fun I really miss them I wish you would do them again thanks

  92. Why don’t you do fun prints on your paper towels one sheet that was the best the prints were fun I really miss them I wish you would do them again thanks

    WHat happened to the prints that were fun I miss them they were a lot better I hate the prints you have today

  93. You know that sometimes a product might not be a good idea but you go ahead and see if it works! Bounty with dish soap is such an idea. Your R&D dept must be bored.. I just killed my entire fish tank with your stupid product , if I had little kids I can see me wiping their faces with it also. Shame on me for not reading the fine print but I will never again use Bounty. Please do not reply I am not in the mood to hear your words.

  94. I have a great idea and a great way for bounty to capitalize on a growing industry. The tattoo industry uses plain white bounty during the tattoo process. If bounty developed a lint free paper towel, plain white and chemical free, made specifically for the tattoo industry, you could charge more for the special paper towels and provide a higher quality for the artists and the clients.

  95. I accidentally bought Bounty paper towels with Dawn. What a horrible idea that product is. We frequently use paper towels in the microwave when heating a tortilla, or other food. Having soap in the towel is just ridiculous! The perfume is sickeningly strong, and any surface you wipe with these would have t be rinsed. Wish I could get a refund for 2 rolls of Bounty that I’ll never use.

  96. I purchased bounty napkins dual pack at Walmart in Milledgeville, Georgia only to find much later that an unopened pack had maggots in them. I have pictures of the unopened pack. I will never buy bounty brand anything ever again!

  97. Xmas day I opened a new 8 pkg of Bounty paper towels.We had the food on the counter finishing up the last few items. My daughter was wiping the counter off with the paper towel and noticed a MAGGOT!!! We freaked out but were dumb founded as to how it got there. We continued our dinner prepping. My daughter reached over to the towels AGAIN to wipe up more messes. This time SEVERAL MAGGOTS were on my counter!!! They were in the roll of paper towels!!! I ran to the 8 pack I took the roll out of and it was crawling with maggots!!! I will never buy Bounty paper towels again!! How can they be considered sanitary and be used to clean up messes in your kitchen when maggots and maggot eggs can be in the rolls!!

    • Why are you selling smaller rolls of 27 towels in the original 44 towel labled package and at the same price? least here in N.J… I can count!..I can see that the roll is exactly 2/5s smaller!

  98. I recently purchased the bounty 8 pack of perforated sheets.The entire package did not have any perforations.It was one continuous roll. I only buy bounty as I have never encountered this problem .When I tried too take one sheet off the roll ,the entire roll would fall off into the sink.I am not pleased with your quality control please look into this. Thank you .BARRY DONHEISER

  99. Why are you selling smaller rolls of 27 towels in the original 44 towel package, at least here in N.J.? I can count. I can see that the roll is exactly 2/5s smaller.

    • My most recent package of Bounty Select-a-Size 12=15 was delivered by Peapod to our office. We always use Bounty Select-a-Size in our office so I know what I am speaking about. Why are the individual rolls packaged in platic wrap and then all 12 rolls rebundled in the outside platic wrap? Previously, the inside rolls were encased in the outer wrap. This is a flagrant waste of materials that will probably end up in the landfill. I work for an organization with a focus on environmental concerns, I strongly object to this double packaging. Please respond.

    • My most recent package of Bounty Select-a-Size 12=15 was delivered by Peapod to our office. We always use Bounty Select-a-Size in our office so I know what I am speaking about. Why are the individual rolls packaged in platic wrap and then all 12 rolls rebundled in the outside platic wrap? Previously, the inside rolls were encased in the outer wrap. This is a flagrant waste of materials that will probably end up in the landfill. I work for an organization with a focus on environmental concerns, I strongly object to this double packaging. Please respond.

  100. With a large family I pay a little Extra for Bounty; BUT whose idea was it to put dish soap in a product we wipe our hands with, use on the counter top, use on top of our feminine napkins? We all realize when a restaurant does not wash out all the dish soap in a cup, and serves a drink, that diarrhea follows and the bathroom fan goes on all day.So does Bounty want to reimburse me the $3.49 for the dish soap catastrophe? and a coupon for toilet paper?

  101. I recently purchased a HUGE package of Bounty towels from BJs. They were the absolute worst paper towels I have ever had the misfortune of buying. The towels shredded, rolled up, and basically disintegrated. In comparing them to a previous purchase, from many months ago, it was like night and day.

    I think you need to go back to Basics, before your customers do. After all, why pay more for what amounts to the same product?

    UPC #3700088226

  102. Hi! I’ve been using Bounty Towels for as long as I could remember. I know the quality of your towels are amazing but, I am a college student so I can’t afford it as much. I looked towards cheaper paper towels but they could not compare. I would be so grateful to receive anything from you guys. Thank you for your time!!!

  103. I would like to let you know that you need to change something to make the Bounty Towel roll easier to start. You have to work so hard to get the first piece off of the roll to get it started. You also have to ruin several sheets in order to even get it started. I read some customer reviews from back in 2013 complaining about this very same thing back then and NOTHING has been corrected by this 2016 date. Why are you not correcting this problem??? You must be sticking the first sheet to harshly, as it never used to be this way. By now I have probably wasted a whole roll through all the rolls that I have wasted sheets on. Please do something or I will have to switch to another brand. I think some compensation is in order for the aggravation and loss of sheets..Please respond…

  104. I have been one of your loyal customers for several years. I spend more than $30.00 a week . I’m sorry to sat I am very disappionted of late. My last two (2)
    purchases I wasted so many of them as they were not perforated properly. Please
    send me /


  105. I have been one of your loyal customers for several years. I spend more than $30.00 a week . I’m sorry to sat I am very disappionted of late. My last two (2)
    purchases I wasted so many of them as they were not perforated properly. Please .
    With our continued relationship,
    Ursula H Baltzer


  106. The current designs on your towels are not only getting old; but most of them are ugly.

    I have saved some of your past designed towels and the holiday are terrific. Also for example, I am looking at one of a group of designs that has garden pots and flowers and little quotes like: ‘You can bury a lot of teroubles digging in the dirt.”
    And then there are the rolls with butterflies or vegetables etc. The current towel designs look like a dizzy doodler went Mad. Also I’ve noticed that the rolls are not only thinner – but not of the previous absorbent quality.

  107. I bought a 12 count Bounty Select-A-size Paper towels from Costco for 19.99
    and am very disappointed in them, the perforated strip is not complete on each roll and makes it unable to select-a-size sheet. each roll in this package is the same way, the only manufacturing number I can find on the roll is on the bottom plastic wrap which reads 90720933-S, I want my money back $19.99

  108. Good morning, I just wanted to let you know how good your Bounty towels are. As I was working outside, yesterday, I used some Bounty paper towels and when I was done, I put them in my pocket.

    Later on, I started a load of washing. While the load was washing, I realized I had forgotten the paper towels in my pocket. I was sure to have a mess with bits of paper on everything.

    Well, to my surprise, the towels had dislodged from my pocket and got washed with the rest and came out in one piece, there were a few tiny holes here and there but I could still use it to wipe things!

    So, Bounty Towels ARE good. Thank you

  109. First of all, I agree with the statements above… the first few paper towels are extremely difficult to remove and usually end up in the garbage. Secondly, the perforations on the full sheets do not tear properly.

    However, my complaint is the huge, grey, smashed ‘bug-like’ thing that I saw when I tore off a paper towel today (and nowhere on here to post pictures!) Not a welcome site on my clean counter when I’m making cupcakes. I have seen pieces of lint before but this was disgusting!

  110. Just opened a package of 8 Bounty Select-a-size and 1 roll seems to be wrapped backwards (?)…..the inside ply is on the outside and is not lined up…..useless roll and considering I pay more than $1.25 per roll, I am very upset over this. I buy Bounty because of the quality. Very disappointed. I have photos but can’t see a way to attach them.

  111. I ordered a 12 pack of your largest rolls of paper towels they were all cut like thry were wrecked in box I did not keep rec so I can not send back can you please send a replacement coupon ty

  112. I bought a 12 pk of your largest paper towels they were cut thru middle of them all I did not keep rec can you please send replacement coupon ty

  113. I have been using Bounty for so many yrs…I love them above all the other paper towels…until recently…I have bought on two separate occasions bounty towels and the paper is just not as thick as the usual bounty paper towels were…they are very expensive depending on where you go shopping, once at shop rite and the other time at cvs…I figured maybe it was the store some how by going to a different store the paper towel would be better…but sad to say the paper is not as thick at either store…I am sorry to have to write this to you…since I am a loyal customer of bounty….but again i would love to know what happened???why is the paper so much thinner than before??? thank you

  114. I have been using Bounty for a long time now and I love them! They are super great paper towels! I would love some coupons for them if possible! They aren’t the cheapest but I will continue to keep getting them no matter what!

  115. I have bought 2 large packages of your paper towels and am very disappointed in the perforation on all of these towels! You go to tear them off and you end up tearing half of the towel in half, the whole bottom corner from the half way point tears off! This is ridiculous! You shouldn’t have to tear them gingerly so as not to tear them!

  116. I shop at the local BJs store in Wappingers Falls, NY. I always purchase your Bounty towels because I think they are the best towels available. Recently, when I went to the store, the select a size changed from half a sheet to 1/3 of a sheet. I do not like them because they are too small and not useful. The half sheet ones are much better. Please consider going back to the select a size half sheet ones. Thank you for your consideration.

    • My wife and I have been married 46 years, been using bounty towels and related products. We found it very disappointing and despicable that you used Lindsey Vonn in your commercial after she badmouth President Trump and said “I will honor the USA but not President Trump at the Olympics”. Keep people like this out of your commercials. I hope the other voters who voted for President Trump feels the same.

  117. I wanted to tell you how much I enjoy Bounty, your commercials are true (most companys are not) I had a leak in my bathroom, Bounty stopped the water from going any further. I will stay with bounty, t hanks for a great product.

  118. I recently bought a 6 roll pack of paper towels that show 6 rolls is like getting 11. I have been a Bounty paper towel user for many years and have always loved the product. I bought these at my neighborhood Walmart. The ones that I always purchase are the ones that you can use a smaller size sheet or double sheet for larger areas to be cleaned. I noticed that the towels seemed a little thinner so I compared these to the last purchased ones. They in fact are thinner and approximately 1/2 inch shorter. I’m not happy with the changes but since I opened the package I will continue to use them up. Have you changed your product which is obvious you have but why? You make a great product and now I’m not sure I’ll continue to buy Bounty paper towels

  119. The commercial of the little boy throwing the goldfish in the goldfish bowl needs to be thrown out. The is cruelty!

  120. I have been buying Bounty paper towels for many, many, many years. This past year or so, I noticed the tube the towels wrap around are all flimsy and crushed and when you try to hand on a paper towel holder, it won’t work because they have thinned out the tubing. I wound up breaking my towel rack trying to get the towels to stay on and in another instance when I tried to pull off a paper towel, the hole role came down and went into my sink full of water. I may have rethink the brand I am buying as Bounty quality is not the same!

  121. I just watched a commercial with that loser Lindsey von The outspoken liberal President Trump hater spokesperson for bounty paper towels I will never again buy any product from Procter & Gamble and I will encourage all I know from friends to relatives to never purchase products from products from Procter & Gamble. And remind them of who they choode for representatives. The only way to get back at you anti-American corporations is to hit you in the pocketbook GO TRUMP!??????

  122. Just saw commercial with Lindsey Vonn promoting your product. Due to her recent comments about our President I will no longer use your product since you are using her as a spokes person for your product.

  123. I have used your Bounty paper towels for years and have been very satisfied with their quality. I have seen your recent advertisement of your product featuring Lyndsey Vonn as your spokesperson. This is very disappointing considering her comments about President Trump. She is a very talented skier but I am not the least interested in her political views.

  124. I have been using Bounty paper towels for many years. I buy them at BJ’s. I buy the 12 pack. I just started a roll, and when the towel was wet, it turned yellow. Is there something new being added to the towel to cause this?

  125. Well, I used to buy bounty towels, no more, ever. You have Lindsey Vonn as a spokesperson. She made her view public re: not representing our President, as far as I am concerned, if she wears the USA emblem, she represents all, not just her chosen few. So, you have lost a customer.

  126. Hello,
    I saw Lindsey Vonn on television and Facebook talking about her hatred of the President of the United States and her hatred of people like that.
    I am appalled by your endorsement of her in anyway. I would hope people like her and Richard Spencer have no place representing our country or your company.
    You products are great but due to your endorsement of Lindsey Vonn, I will no longer buy your products. I am sure this makes no difference in the big picture, but I will buy your competitors products while the face of hate represents your products..

  127. I just bought an 8 pack & the perforation on these is not done properly can’t even get a decent towel. I’m very frustrated I don’t have my receipt to take back to the store. Help!!!!

  128. To whom it may concern:

    You make a great product and one I enjoyed buying for many years.

    However, your recent use of the Olympic skier in your ads would normally be great. But this one, Lyndsey,disrespect for our Prresident is not consistent with your product’s normal greatness.

    I respect everybody has right’s to believe and say- but she is taking taxpayer money for her training and wearing my country’s flag in the Olympics.

    You decide what is right for you. But I took the Bounty product out of my shop and bathrooms-that was right for me.

    Wish you the best-

  129. Hi my name is Maureen Donohue 610 Clearview Ave. Stroudsburg, Pa 18360
    First I like to say thank you for Bounty Enormous Rolls 12=32 paper towels
    I have a handicapped sister Kerry, and use Bounty as a Bib for she drouls and they are the only towel I found that does not give her a rash, so we only buy Bounty Paper towel in BJ’s for they are the only ones we could find that sell the Enormous size.
    So just Want to say THANK YOU for Bounty Paper Towel.

  130. Good morning……..

    I went to my local grocery store this morning 11-10-18 to purchase two rolls of your paper towels. I was in total shock at the price. $4.99 for two rolls.

    All I wanted it for was the football game today and I refuse to buy them.

    Yours is the best out their on the market, but at that price you’ve lost a customer. I am very sad to have to even say that.

    I will just use real napkins. So disappointed.

    Well Wishes

    Billy Ray Wright

  131. Recently purchased select a size and the quality is inferior. My husband is infuriated at the quality as if it is my fault. I refuse to shop for towels any longer causing us arguments. We are married 50 years and have used these towels for ever. How ridiculous to argue over poor quality paper towels. Some free towel coupons would aid in repurchasing your brand. Hopefully it was just a bad run.

  132. Hi…Normally I buy the select a size bounty paper towels which I love the most…but on most occassions when I tear them off they usually don’t tear all the way. It always leaves and corner attached to the next one. Has anyone else said anything regarding this happening to them?

  133. Hi….Normally I only purchase bounty select a size paper towels. They seem to always tear leaving a small piece attached to the next one. Does anyone else complain about this?

  134. I always buy Bounty Paper Towels, but this last pack I got was horrible. Whenever I go to grab a paper towel, it rips into the next one. The dotted line is there, but not as pronounced as the previous pack. This leaves uneven lines and lots of frustration.

  135. I never buy napkins, but decided to buy Bounty Napkins. I use paper towel almost always for everything, including napkins. I cover many things with paper towels while microwaving. Imagine my surprise, when I was defrosting a piece of frozen sweet potato, for my dog, with a Bounty Napkin, when it literally caught on fire, and completely burned to ashes!

  136. I have used Bounty for years and have bought my last case. The glue that they are using to attach the last towel to the roll should be outlawed. When you try to divide the last paper towel from the roll, it rips and wastes at least three sheets. It is frustrating and wasteful and i’m sure your using it to sell more rolls of paper towels.

  137. What in the world are you putting on your paper towels? I’ve used Bounty to clean windows in my classic car for years and other glass surfaces. In the past several years I’ve that there a streaks on the glass and mirrors. I tried several different glass cleaners thinking it was their fault and now after testing on many glass surfaces I realize the problems is your paper towels. I used a clean sheet and other paper towels and they don’t streak just the Bounty. There is a film of some sort on your paper towels that is making it impossible to clean any glass surface without streaking.

  138. I bought some bounty paper towels from Walmart and they smell like wet cardboard I’m wondering why that is it’s a bad smell

  139. I’ve used bounty for years but the quality recently has not been the same. What’s going on? Texture and thicken poor quality. Very dissatisfied with product.

  140. I’ve purchased several Mega packs from different stores in Ca. And they all smell like smoke and chemicals. What is going on? Are they safe to use on my fruits and vegetables? Is it safe to use as a napkin on my skin? I’m very concerned.

  141. Please respond to my comment regarding the horrible smell on the paper towels. I am concerned for health and safety reasons.

  142. Your commercial about bounty with the African American Gentleman is enough to make me qui buying Bounty. The one where he steps on the LEGO is just PLAIN STUPID. LIKE I SAID ENOUGH THAT I QUIT BUYING THE PRODUCT

  143. My aunt uses your products all the time. She will only buy bounty paper towels. If there is any coupons that you have to spare, they would be greatly appreciated. Thank you for a wonderful product.

  144. We purchased a 12 rolls of bounty from Costco!! Select a size and for some reason there isn’t any lines on it so we can tear the size we want! Really like your products but these are very frustrating. Thank you for your time

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