Contact Customer Service

Contacting Customer Service Center

Contacting Customer Service Center is an online travel agency offering low-cost options to traditional services. The goal of the company is to offer customers the best experience, both online and at their final destination. If you have concerns with your travel arrangements or the booking process, contact the customer service department by phone, email, traditional mail or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department and the sales department are open for business Monday through Friday 8am to 3am, EST.

  • Customer Service: 1-888-782-9722
  • Fax: 1-850-249-9891
  • Corporate Headquarters: 1-850-234-8887
  • Fax: 1-850-2336-2054

Mailing Address, Inc. 14251 Panama City Beach Pkwy Panama City Beach, FL 32413

Official Website

The website features information on the best selling products as well as featured deals and promotions. You have the opportunity to book vacation packages, hotels, flights of rent cars. The website provides all of the information needed to plan your vacations, including transfers and activities. Additional information is available here

Social Media

We found that contacting the customer service department through social media is faster than calling the customer service hotline. We noticed several conversations between the customer service department and customers. The average response time was less than 60 minutes.

Customer Service Email

Customers can connect with the customer service department by using the customer feedback form on the website. The only information needed is you name, email address and telephone number. The company suggests not putting your personal account information in your message. We sent a message asking about the cancellation policy. After sending our message, we received an automated response stating a live agent would reply within two (2) business days.

Our Experience

When we reached out to the customer service department, we had the opportunity to speak with a live agent in less than 90 seconds. If you want to bypass the automated response system, press zero (0). After the agent answered the call, we asked about insurance. We wanted to know if the company offered insurance. The agent explained the insurance policy and stated customers did not need to purchase insurance, but purchasing insurance is recommended. The customer service department was exceptional. When you reached out to the customer service department, were your concerns addressed? We want to hear from customers just like you. Take a moment to comment on your customer experience in the comments.

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