Contacting Bonanza Customer Service Center
Bonanza is a unique shopping website that claims to sell Everything But the Ordinary, according to the tag line under the website header. From the front page of the site you’ll immediately notice items you wouldn’t normally find for sale from the average gift shop. The shop is a collection of user sales, so you are not purchasing from Bonanza – you are purchasing from individual shop owners.Click here to leave a comment about your customer service experience.
The contact us page for Bonanza customer service is a little cluttered. We’ve sorted through all the information to ensure you have the contact details to reach customer service quickly.
Phone Contact Numbers
There is no contact phone number for Bonanza customer service. This is likely for the same reason eBay doesn’t list a contact number. With so many products for sale and so many user-generated shops, Bonanza cannot answer questions about products staff is not trained to answer questions about.
There is a mailing address for Bonanza, which customers and shop owners can write with general questions and comments. You should not use the mailing address to contact Bonanza customer service about financial or billing issues. If there is a problem with the payment made for products listed on the site, contact customer service by email and wait for additional instructions.
Bonanza Inc400 E Pine St No. 215Seattle, WA 98122
Go to http://www.bonanza.comto scour through the thousands of product listings. You will find tons of eclectic and unique products for sale from shop owners located all over the US. Each shop owner has the ability to set their own shop rules, which means you have to read through all the shop details before placing an order.
Bonanza is also available on social sites like Twitter and Facebook. You can use these sites to connect with Bonanza customer service.
Customer Service Email
There are huge gaps in Bonanza customer service information, but one of the few details the company is willing to share is the customer service email contact.
- Feedback: firstname.lastname@example.org
- Support: email@example.com
- Log In: https://www.bonanza.com/home/login?return_to=http%3A%2F%2Fwww.bonanza.com%2Fsite_help%2Fcontact_us
You can log in to your account to send a message directly to customer service. There is also the ability to chat with customer service if you have a Pro account. Support is available by private chat from 9 AM to 5 PM PST Monday to Friday.
It is unfortunate Bonanza does not have a customer service hotline. We had several questions relating to returns, considering the items are one-of-a-kind. We did send a message to the customer service department through the company email land the social media pages. When we receive a response, we will inform you. Have you had an opportunity to communicate with the customer service department? If you don’t mind, can you share your experiences with us below?