Contact Blue Shield California Customer Service: Email, Phone Number & Fax

Contacting Blue Shield California Customer Service Center

Blue Shield California is one of the leading insurers in the state. The company provides services to more than 3 million customers.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday through Thursday 8am to 5pm and Friday 9am to 5pm, PST.

Login Assistance: 1-800-393-6130
Health Plans: 1-888-568-3560
TTY: 1-888-595-0000
Technical Support: 1-877-932-3375
Corporate Headquarters: 1-415-229-5000
Southern Region: 1-310-744-2580
Medicare Office: 1-818-598-8000
Provider Assistance: 1-800-258-3091
Pharmacy Services: 1-800-535-9481
Employer Service: 1-800-325-5166 or 1-800-837-4215

Mailing Address

Blue Shield of California 6300 Canoga Avenue Woodland Hills, CA 91367

Blue Shield of California 100 North Sepulveda Blvd El Segundo, CA 90245

Blue Shield of California 50 Beale Street San Francisco, CA 94105

Blue Shield of California Corporate Provider Services P.O. Box 629017 El Dorado Hills, CA 95762-9017

Blue Shield of California Pharmacy Services P.O. Box 7168 San Francisco, CA 94120-7168

Official Website

Customers visiting the Blue Shield California website https://www.blueshieldca.com/home?seorefer=http%3A//search.yahoo.com/search%3B_ylt%3DA0oG7lKplnJSTwsAz.5XNyoA%3B_ylc%3DX1MDMjc2NjY3OQRfcgMyBGJjawNjYTB1aTJwOTE4NmFwJTI2YiUzRDMlMjZzJTNEaWcEY3NyY3B2aWQDUldnTFcwZ2V1ckRGQTlJV1VoUVpXUW03cm1vcTdWSnlscWtBQ3ZRRgRmcgNtb3ozNQRmcjIDc2ItdG9wBGdwcmlkA1lmdHhkRUNlUXhxSjV0d2ouUWZHa0EEbXRlc3RpZANBRE1SJTNEQUNCWTIxJTI2QURTUlAlM0RTTUUzMzQlMjZVSTAxJTNEVklQMjkzJTI2VU5JJTNEUkNGMDQ0BG5fcnNsdAMxMARuX3N1Z2cDMTAEb3JpZ2luA3NlYXJjaC55YWhvby5jb20EcG9zAzAEcHFzdHIDBHBxc3RybAMEcXN0cmwDMjMEcXVlcnkDQmx1ZSBTaGllbGQgQ2FsaWZvcm5pYSAEdF9zdG1wAzEzODMyNDI5NDg3MTcEdnRlc3RpZANWSVAyOTM-%3Fp%3DBlue+Shield+California+%26fr2%3Dsb-top%26fr%3Dmoz35 can sign into your existing account or create an account. After signing into your account, you can access you account and manage your services. You also have the opportunity to find a provider, find a plan or pharmacy. The website also features information relating to health and wellness. If you are interested in service and are concerned with the prices, you can request a quote here https://www.blueshieldca.com/bsca/quotes-applications/home.sp.

Social Media

Blue shield California keeps the conversation going through social media. The customer service department answers questions within two (2) hours, when customers post questions.

Twitter: https://twitter.com/blueshieldca
YouTube: http://www.youtube.com/blueshieldca
LinkedIn: http://www.linkedin.com/company/blue-shield-of-california
Facebook: https://www.facebook.com/BlueShieldCA

Customer Service Email

We sent a message to the customer service department asking if the customer service department could send us additional information relating to the available services, the prices and coverage details. After sending our message, the customer service department responded with an automated message. The message stated the customer service department would replay within 48 hours.

Customer Service: producerconnection@blueshieldca.com

Our Experience

We contacted the customer service department and waited more than five (5) minutes before speaking with a live agent. After our wait, we asked several questions relating to canceling of policies under new and existing healthcare laws. The agent explained the policy adjustments as it relates to healthcare laws. Although we had to wait, we appreciated the knowledge of the customer service agent. When you reached out to the customer service department, what was the outcome? You are the customer we want to hear from. Take a moment to share your customer service experience with us in the comment section.