Contact Blue Shield California Customer Service

Contacting Blue Shield California Customer Service Center

Contacting Blue Shield California Customer Service Center

Blue Shield California is one of the leading insurers in the state. The company provides services to more than 3 million customers.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday through Thursday 8am to 5pm and Friday 9am to 5pm, PST.

  • Login Assistance: 1-800-393-6130
  • Health Plans: 1-888-568-3560
  • TTY: 1-888-595-0000
  • Technical Support: 1-877-932-3375
  • Corporate Headquarters: 1-415-229-5000
  • Southern Region: 1-310-744-2580
  • Medicare Office: 1-818-598-8000
  • Provider Assistance: 1-800-258-3091
  • Pharmacy Services: 1-800-535-9481
  • Employer Service: 1-800-325-5166 or 1-800-837-4215

Mailing Address

Blue Shield of California 6300 Canoga Avenue Woodland Hills, CA 91367


Blue Shield of California 100 North Sepulveda Blvd El Segundo, CA 90245


Blue Shield of California 50 Beale Street San Francisco, CA 94105


Blue Shield of California Corporate Provider Services P.O. Box 629017 El Dorado Hills, CA 95762-9017


Blue Shield of California Pharmacy Services P.O. Box 7168 San Francisco, CA 94120-7168

Official Website

Customers visiting the Blue Shield California website can sign into your existing account or create an account. After signing into your account, you can access you account and manage your services. You also have the opportunity to find a provider, find a plan or pharmacy. The website also features information relating to health and wellness. If you are interested in service and are concerned with the prices, you can request a quote here

Social Media

Blue shield California keeps the conversation going through social media. The customer service department answers questions within two (2) hours, when customers post questions.

Customer Service Email

We sent a message to the customer service department asking if the customer service department could send us additional information relating to the available services, the prices and coverage details. After sending our message, the customer service department responded with an automated message. The message stated the customer service department would replay within 48 hours.

Our Experience

We contacted the customer service department and waited more than five (5) minutes before speaking with a live agent. After our wait, we asked several questions relating to canceling of policies under new and existing healthcare laws. The agent explained the policy adjustments as it relates to healthcare laws. Although we had to wait, we appreciated the knowledge of the customer service agent. When you reached out to the customer service department, what was the outcome? You are the customer we want to hear from. Take a moment to share your customer service experience with us in the comment section.

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