Contact Blue Cross Blue Shield Customer Service

Contacting Blue Cross Blue Shield Customer Service Center

Blue Cross Blue Shield offer health care and medical coverage via 38 independently-operated companies in the United States. Some Blue Cross Blue Shield plans are available through employers and others are available for purchase directly from a Blue Cross Blue Shield provider. The 38 companies provide health insurance options for people in all 50 states. When you call the Blue Cross Blue Shield customer service number you will be connected with the correct company based upon the zip code you enter.

Some of the names of the insurance companies working with Blue Cross Blue Shield include Wellmark, Anthem, CareFirst, EmpireBlue, Horizon and Excellus.

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Contact Info:

Phone Contact Numbers

Blue Cross Blue Shield customer service is provided by one of the 38 companies available to people in all 50 states. In addition to the subsidiary companies, a main number is available for customers who want to learn more about Blue Cross Blue Shield insurance or purchase insurance.

  • Sales: 1-888-630-2583

You can find the website for the Blue Cross Blue Shield in your state at

Mailing Address

There are two main offices for Blue Cross Blue Shield customer service. These offices are not the offices with which you insurance account is currently held. If you need to contact your Blue Cross Blue Shield company visit to find your company website.

Blue Cross Blue Shield Chicago225 N. Michigan Ave. Chicago, IL 60601


Blue Cross Blue Shield Washington1310 G St. NWWashington, DC 20005

Official Website

The Blue Cross Blue Shield customer service website is located at From the main website customers can learn more about the company, but detailed insurance information in not available. Individual websites are available for each of the 38 companies. You can find a complete list of state websites at or you can visit if you have insurance through the Federal Blue Cross Blue Shield program.

Customer Service Email

Technical questions or comments about the Blue Cross Blue Shield website can be forwarded to, but there is no customer service email for addressing insurance concerns because insurance policies are not handled by the main company.

Our Experience

When we called the Blue Cross Blue Shield customer service phone number we were asked for our zip code so the call could be routed to another company. There is no direct customer service available for general questions or comments because Blue Cross Blue Shield operates through the subsidiary businesses, not through the main company.

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