Contact BIC Customer Service

Contacting BIC Customer Service Center

BIC is well known as a pen and lighter company, but there are more products than these available from the company. BIC produces an entire line of stationary products, shavers and printable labels. BIC was established in 1945 by Marcel Bich and Edouard Buffard with the first pen being released in1950. From there the company spread across the world becoming one of the most popular stationary companies.

to leave a comment about your customer service experience.

Contact Info:

BIC is a French company so much of the contact information is based in France. We’ve included both home and US contact information.

Phone Contact Numbers

The only US phone number we found for BIC customer service is the headquarters in Connecticut. You can call corporate for customer service during normal business hours EST.

  • Corporate: 1-203-783-2000

Mailing Address

Writing to the corporate office for BIC customer service is a good idea if the point you want to get across is bigger than a phone call or email. There are two corporate addresses to choose from. The first is the Connecticut office and the second is BIC customer service in France.

BIC CorporationAttn: Customer ServiceOne BIC WaySte 1Shelton, CT 06484


Service CommunicationSociete BIC14 Rue Jeanne d’Asnieres92611 Clichy Cedex, France

It is not safe to return a BIC light to either of these addresses without first contacting BIC customer service by phone. There are detailed instructions on how to return a lighter. You can also receive instructions by email.

Official Website

The BIC customer service site can be found at The site is largely focused on describing the products currently sold in the US by BIC, but there is a bit of customer service here and there. You can also shop BIC products online. The shop applies coupons available online automatically and all orders ship free.

Social Media

BIC is a socially apt company with a main page on Facebook and smaller pages on both Facebook and Twitter for specific products. We’ve included the two main accounts here.

Customer Service Email

If you have a product question or concern, email is one of the best ways to contact BIC customer service. Remember to include a valid email address on the contact form or you’ll never know the answer to your question.

Our Experience

When we contacted the customer service department, we were delighted with the quick connection. We were not pleased with the responses to our answers. After waiting for less than 2 minutes, we asked the agent if we could purchase products online though the main website. We explained we researched the catalogue several times and couldn’t locate a cart option.

To our dismay, BIC does not provide this service. What the agent did next was extraordinary. The agent provided a list of retailers selling the products we were looking for. We realized the agent didn’t have to do this, but they did. When you contacted the customer support team, did they exceed your expectations? Comment below with your thoughts.

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99 Comments on “Contact BIC Customer Service
  1. To whom it may concern:

    As a 22 year old college student at Kettering University, I go through a respectable amount of pens. I am slightly unorganized which results in many pens getting lost or stolen.

    As of lately I have been keeping a journal that I write in everyday by hand. Historically I have used lower end models of bic pens to write in my journal. The other day I decided to spend a little bit more money on what seemed like higher quality pens with the thought that they would produce quality ink strokes leaving me with a consistant style of writing / ink that I can one day reflect on and appreciate.

    Upon opening the 4 or 5 pack of Bic Velocity model pens, I was impressed by the ergonomic design, and appreciated the sleek look and the way it fit in my hand. However, once I started writing with the pen I was severly dissapointed on the amount of ink splotches it left on my paper.

    Heavy amounts of ink came out of the pen at random times while writing with it. I initially ignored it, thinking that it might be a defect that occors in the beggining and might go away with time – but it did not. I tried using another pen that came in the pack but found that it did the same thing. Highly dissapointed, I fell back to my standard ball point pen with the transparent casing.

    I am severly unimpressed by the quality and of this pen and thought I would point out the deceptive nature of advertising this product as a ball point pen with “added value”

    I regret spending the extra money on what I thought would be a worthwhile investment. The opportunity cost of this small pack of pens is specifially dissapointing for college students, as money is often tight. Moreover, I regret using the product on my journal, which now has irriversible ink smudges on a few pages. Needless to say, I won’t be spending any more money on “Added Value” Ballpoint pens.

    Thank You for hearing my concern, I hope you consider the troubles I encountered with Bic Velocity Pens as on opportunity to improve both product quality, and customer satisfaction.

    Don Schmitz
    Kettering University

  2. Dear Sir or Madame, I purchased a package of Bic wite-Out EZcorrect. I would like to know if I can get this product replaced? It would not retract the used wite-Out. I tried to repair it myself. But to no avail. I threw out the packaging. So I can’t take it back to Wal-Mart. Any Advise??? Thank You! Sincerely, Cindy Heath

    • Left my second message today. Bought a package of 3 Bic EZ correct white out tape. Two are already headed to the trash after minimal use. I love the idea of the tape, but I think they should last for more than a couple of uses. Very disappointed!

      • We also bought a few packages of these for our workplace and would like to know how to repair them. Everybody in the office has experienced them not retracting after only a few uses.

    • I bought about 15 of the Bic Wite-Out EZ correct, and am SO disappointed. I’ve used similar products from other manufacturers and have loved their products. I thought I would love Bic also. I actually tried a few of them and threw them out, thinking it was a defect. Well it WAS a defect. In the entire lot.
      I tried to call customer service so that I could get them replaced, but they were so busy they could neither answer the phone nor return my call. How disappointing.
      I am hoping that they will contact me so that I can get another similar product, preferably, that works!

      • I am so disillusioned with your Wite Out. Why do you keep manufacturing them and selling them? It’s a great idea. Why don’t you just fix the problem? I have given the product more than fair opportunity to work correctly and wind up the clear used tape and have ended up throwing out the whole bunch. If you would just put a screw in the middle that we could turn to wind up the clear used tape, perhaps it would continue to work; or make the plastic holder so it clicks open to rewind by hand. But it’s clear you aren’t interested in fixing the problem as people have complained about this product on this site for years!!!! What a rip off. I won’t buy Bic anything on purpose in the future.

  3. I don’t have a problem with your pens but, I do have a problem with the give aways. You had a giveaway for the Bic Atlantis and asked for all of my information as well as all my friends information. While I should have known better, I went ahead and allowed it. As soon as I clicked it on it said: “you are not a winner.” I feel that that was too much information to just be told that I hadn’t gotten one.

  4. I recently purchased a large package (20 or 24 I think) of BIC Cristal 1.6 mm pens. They were a variety of different colors. Soon after I opened the package each of the blue pens exploded and ink was everywhere within two days. I thought it was just a problem with the blue pens. I threw them out and didn’t think anything of it. A few days later, the black pens began to do the same thing. I was very disappointed and also threw them away. (My hands were covered with black ink.) Today when I came to my classroom, the green and pink pens are also becoming very messy with ink. Due to the size of the package I purchased, it was not cheap. I have had to throw away at least half so far with little or no use. Please help!
    Thank you.

      • Ditto! EZCORRECT should be renamed EZREJECT!
        In one the tape is loose and won’t retract. In the other, the tape no longer comes out at all.
        Each was used for about 5 short lines.

        I once used 2 of the Liquid Paper Dry Line correction tape products. Both worked flawlessly until the tape was used up! Maybe I can open them up and refill them with what is left of the malfunctioning Bic product? VERY disappointed with the Bic prodypuct. Btw, now made in Mexico, not the US! Ugh.

  5. I recently ran out of my razors and decided to use one of my husbands disposable Hybrid 3 razors. The very first stroke on my leg ripped the flesh right off my leg. I figured it was probably because it was a mens razor and not contoured properly for a woman’s leg. It was extremely painful and I was bleeding “like a pig.” I decided I would never use a men’s razor again. Two days later, my husband used the razor and it literaly ripped three gouges in his face. When inspecting the razor we found that the bottom razor was severely bent in two different locations leaving a good part of the razor bent out in the wrong direction. We have never had something like this happen before and are obviously very disappointed. As I am sure you realize, a cut with a razor is very painful not to mention the embarrassment of having three gouges in your face. The line of skin that was ripped off my leg measures about three inches. I cannot see how this razor passed an inspection before it was packaged. I have saved the razor if you want me to send it to you.

  6. To whom it may concern,

    I have been smoking for nearly 3 years now and have since gone through my share of BIC lighters but never again will I waste another cent on BIC products. The package reads “if you are not satisfied with the performance of this product, we will gladly replace it at no cost to you;” however, the only phone number available is the corporate headquarters. Ironically this phone number seems to be disconnected 24/7. For a product to advertise and proudly state “made in the USA” I would hope one day that customer service become a part of that mantra.


    Viviana P.

  7. Please invent a new white out screw on top that does not leak. No matter how hard I screw the bottle with the junk on the top it leaks. thank you

  8. I had a problem with a pack of Soleil razors which were cutting the heck out of my legs. I did call the # listed here, and they put me through to consumer affairs. I don’t know if it was a requirement, but I did save the packaging, along with some of the razors. They are sending me a post paid return package with coupons for replacement Bic razors. (any variety) Crossing my fingers..but it does seem that the company is upfront.

  9. Hi
    I bought the BIC Comfort 3 razor pack and must say I am very disappointed with the first 2 razors I have used out of the pack.
    I have not cut my face shaving in a long time but have done so every time I have used these razors. I do not shave every day so I am not cutting the same spot. It is a different spot every time I shave.

  10. I am writing a review today, as I’ve been using these pens for a long time, but today I braught 4 and only 2 of them was working.

  11. yes i bout a pack lighters and did not work i been use bic lighters for about 6 years and been working in teal now

  12. yes i bout a pack lighters and did not work i been use bic lighters for about 6 years working good in teal now thank you

  13. “Made in the USA,” indeed… phew, everything BIC is now importing is much more pricy and inferior in quality!! Just purchased a two pack of lighters for my candle collection… one had absolutely NO fuel… it’s all down hill with BIC products, now too!!! What’s new? More expense, less … much less PRODUCT!! SERIOUSLY!! Another appalled customer with this oompany and it’s politically correct ANTICS! I’m done with ALL BIC products, period!!

  14. Yesterday I purchased the latest BIC for her with the larger barrel and metal tip. I had previously purchased the all plastic smaller barreled BIC for her and have been thrilled. These latest are a huge disappointment. The purple does not have the same color intensity and the pink will not write at all. I took it apart to see if there was ink and discovered that it actually had a smaller reservoir and it is opaque so I could not see if there is any ink. $3.97 thrown away. I wish when you get something right you would just stick with it.

  15. Hello. I am looking for a certain pen style. “Code/stock” number- 00008711300456. I was given one from a local business. This particular pen is the closest that I’ve come across since the original yellow/orange with black cap- This pen was last used in the late 1990’s. I wish that a pen would be made with the same precise fine point pen. I am a nurse and have to write thru 3-4 pages of documents at a time. There is no pen that does it like the original stic pen. I would like to know if any other pen is closer than the above number I gave you. thank you. Sheila e. whitehead

  16. I will never buy bic soliel razor blades again!!!!! In my many years of shaving my legs I have never been cut up so bad. Isn’t the whole point of shaving to make them smooth to the touch and look good? Well if anyone touched my leg right now I’d scream and I’m too embarrassed to let anyone see my scabby legs!!! What a waste of money and time!!!

  17. i would like to buy the bic metal 5 count razor pack, but have not been able to find them anywhere.

    i would like to know where i can but the bic metal razors that use to come in grayish color pack with 5 count. we really love these razors and have not found anything compatible. please tell me where i can or order these razor


  18. Your Wite Out EZ Correct is the worst. I just threw away three of them that were nearly full. I have tried over and over to use these with little-to-no satisfaction. The correction tape does not come off on the paper 100% and when you try again, the second stroke pulls off the first bit of correction tape and the whole thing gunks up. I haven’t purchased your pens in years, so I should have assumed your other products were trash. Thanks for nothing. Enjoy my $4. Try spending on research and develop a decent product.

  19. I just tried your Wite*Out correction tape and will NEVER purchase it again. The tape breaks up and I’m not wasting any more of my time trying to get the tape to work.

    I also think that Bic should have their phone # listed on their products, so one wouldn’t have to search online, etc., to reach you. So now “I” have to mail this Correction Tape dispenser back to YOU.

    There are other outfits that sell correction fluids and I’ll be buying their products from now on. I also see where your Correction Tape unit is made in Vietnam… You couldn’t find a plant here in the USA? Shame on you.

  20. Hi my name is Taiwan I go by Jude I’m a loyal customer for many years.I just purchased a new bic that has “yep” on it..had any idea maybe you can remake that with “nope” on the other side in case friends ask if you have a lighter you can show the “yep” side..Can I use it? the “nope” side!

  21. BIC white out EZ correct are badly made. they work for a while and then stop turning when the plastic is clear of white out even though there is still a lot left on the spool.
    WE used to be able to fix this by hand winding it through the clear part but since some brainiac engineer decided that the package needed to be closed up all we can do is throw them away. More money for you, more frustration with crappy manufacturing for us.

  22. I have used your products for a long time, but I am very disappointed with the Wite-Out correction tape that I purchased. The defect is that some white tape did come out, but then it started to get crumbly and just the clear tape came out on my paper. I could see there was plenty of the tape still on the spool, but the white would not come out on the clear tape. Waiting for a reply on this matter. The price of mailing something back would cost more than the wite-out was worth. Thanks John

  23. Your long fireplace lighter takes two hands to operate. When I have my right trigger finger on the trigger, I don’t have the strength in my thumb on that hand to press the gas release button down. I have two use my left hand thumb. That’s ridiculous. I have been using these lighters since the mid-80s, and it seems that someone has changed the design.

  24. Why do your Blue BIC round stic med/moy pen skip and are harder to write, than the Black BIC round stic med/moy pens.
    We buy them in boxes of (12) from Office Depo and never have problems with the Black Pens Only the Blue Pens. Since I write or type all day long, I felt it was important that you know so that you can correct the problem.

  25. Hi my name is Ryan. I recently purchased some big pens online and have not got my order yet. I keep a daily journal of my thoughts and ideas. I was inquiring about my order. I never received my order. Could you please send me my supply of bic .7 mm pens withcushion grips. Thank you for your time.

  26. I bought a package of EZ correction white out tape. All three gone off track and want rewind. Should I take back to Walmart or do I send back to you:

  27. Hi unfortunately the lighter I purchased was defected. I used it for less than 5 seconds then sat it down and it blew up causing fire damage to flammables I my bedroom. I heard two or three pops The walls were hit first. Less thAn 10 seconds late my bed was in flames as well as my brand new firm mattress that I recently purchased due to a scoliosis diagnosis.

  28. I am VERY unhappy. I ordered the post for my washi tape dispenser the end of June. It got lost in the mail. I get this stupid question of ” do I want to reorder it or be refunded”. Well my dispenser won’t work without it. We reorder it and today in the mail I get some Photo corners? The packing slip says it is my We R Washi tape dispenser stackable post. I still can’t stack my dispensers and what in the H… Am I supposed to do with photo corners? What is wrong with you people. At this point I want a refund and I will find someone else who can get the order straight.

  29. 15Jl15

  30. I’m trying to buy a case of bic lighters: MUSIC LEGENDS
    But order form won’t let me oreder online.
    Please email me to let me know how I can oreder them ?

  31. I bought the assortment of bic’s Crystal stick pens with a cap and a 1.6mm ballpoint. I love the way the large ballpoint writes but some of the pens leak if i store them on their pointed end in my pencil cup. when I remove the cap to write with some the ink gets all over my fingers. Can’t Bic develop a pen with a .6mm ball point that does not leak? I love the injoy pen, but papermate has you beat with the 1mm point that writes well and does not leak. Getting ink all over your hands is not acceptable. The Crystal needs to go back to the drawing boards to be made leakproof because it writes beautifully.

  32. I have been shaving for many of years and have never cut myself this bad. I have a huge chunk cut out of my leg as well as some flesh! I didn’t even finish shaving for fear of cutting myself again. I will never buy these again and I should probably post pictures of my leg and the razor that did it on your Facebook page. So disappointed, angry and in pain!

  33. Dear Folks,
    I am a retired auditor from the Pennsylvania Turnpike Commission.
    Many years ago, I’m thinking of the late 80s or early 90s, our department decided to initiate a security aspect of our auditing program utilizing certain color ink pens for various audits.
    Carrying a handful of pens was not a detriment as we had briefcases, etc.
    I soon discovered your all-in-one, 4 color pen. I got a couple and liked the convenience.
    The rest of the department tried them to their satisfaction also. Shortly we realized the need for refills and were able to get those at the same stores as we got the pens.
    A number of years later we were able to get refills except for the blue. Eventually, they also disappeared! Now you must buy a new pen if any color goes empty.
    I continue to carry the Bic 4-color as I serve on 5 boards and various committees throughout my county of Blair in Pennsylvania.
    I even tried to buy a quantity of blue refills on line to no avail!
    You may wonder why the need for more blue. You will find that answer under digital.
    It is the one color that is extremely difficult to alter digitally! Another security advantage.

    ThanX! PEACE & Shalom,
    Jan Mills. Sr.

  34. I purchased Bic Soleil twilight razors from Walmart. I am extremely disappointed I ever purchased these razors. After 2 uses the razors have given me a large amount of nicks and cuts that it’s unbelievable. I paid more thinking your product was of better quality than other brands I’ve used but that is not the case. I thought maybe the first time it happened it had to do with the way I used it but now I’m up to my third razor and the same thing has happened every time.

  35. I recently purchased a packet of your razors, and to be honest, i feel they are not fit for purpose. I have tried them many years ago and felt the same back then which is why i ceased to buy anymore. Unfortunately the local shop didnt have any stock of my usual brand, so after some years i was left with no choice but to purchase yours. And the same again, i found them very useless and would refrain from making this purchase again.

    Look forward to your respnse, many thank’s Jo

  36. I would like to have any news about my very old friends and colleagues Joe Kiliany and Wayne Harman.

    Thank You,

    Ulrich T. Urhan
    Mexico City

  37. Dear Bic,
    Very disappointed with your ATLANTIS pens. I am a professional waiter and rely on a good pen for my guest to sign checks. I bought the ATLANTIS pens because they have a good look. They are cheap. Three of them have leaked in my pocket causing a big mess.
    I am sending an e mail because a letter is out of the question as your pens make it impossible to do so>

  38. Hello bic Customer Service,
    I have always equated the brand of bic quality and reliability. Over the last few years, especially this year, I have been extremely disappointed with the Pens I have purchased. They do not write smoothly and there are skipped areas which are difficult to correct. This was never the case in the past.
    I just thought you should know.

  39. Y’all. Make great lighters. I’ve left them in pocket and ran through wash and they still work! I’ve been buying Your lighters for 15 years and I will never stop. Thank you.

  40. Wi used one of your new triple blade razors and just like your other junk razors it cut my face my mistake was thinking you would come out with a better razor like gillette wich leaves a close but not bleeding shave maybe you should just stick to lighters cause u fail at razors

  41. I used the bic soleili twilight didposable legs look like went through a blender.i am older woman .both legs are all cut up.55 years old n never had this happen with other razors.take them off the market.i am in pain n my legs are razor burnt plus cut up.

  42. I have a complaints about the bic soleil disposable razors. I bought the pack of razors in hopes they would be a great product to remove hair. I have used many brands and never have I been cut so badly by a razor before until I used the Bic brand… I have cuts on both of my legs. One of the cuts was so deep that it became infected. I have never been cut by any other brand of razors before. I have cuts on both legs and unfortunately my skin is naturally tan and when I am cut the nicks are quiet visable and when they scar they the pigmentation is there permanently. So now I have a ton of nicks on my legs just in time for summer!

  43. My husband recently purchased a 2pack of the large bic white our tape wheel , o.k. this is the problem it is spliced together on the wheel and when it gets to that point it gets stuck at the beginning of the wheel and everything jams up behind it so all you wind up with is clear tape . Now i feel with a name like bic it should be a superior product the name should speak for itself . Thank you for listening to my piss off HELP .

  44. As a courtesy to Bic… Just wanted to pass along some info that I am privy to, thru association.
    Bic is among at least one other Corp is being monitored and has been for period of at least 18mo.
    I believe that they are going to possibly be named as a defendant in a class action lawsuit.
    From my understanding .. it has something to do with their implementation of increasing the release of the fuel in their product in order to shorten the life of said product..
    Supposedly they have whistleblower(s) that are or have been employed by Bic.

    • This is crazy!!
      I have just within last week been contacted by a friend that asked me about this..
      Him knowing I been Bic man “forever”.
      It never dawned on me..
      I noticed that their lighters have been getting to where way more flame than necessary in lighters.
      I guess it never occur to me that it’s a way of them ripping me off! How do I get involved in this lawsuit? I spent thousands of dollars on Bic lighter throughout the years..

  45. Steve I will find out..
    Is my previous comment mysteriously missing on your brother also?
    I got no horse in this race but this is odd..
    I will forward info shortly..

  46. I just wanted to say I recently heard about your “pens for her” and can only hope this is a joke. DUMBEST IDEA EVER. I was told they were made for a woman’s hand…. How despite are you to sell a pen?!?! I use a black pen on a daily basis ( apparently a man pen) and in my 30 years suprisingly have never had a problem, shocker. Just wanted to put in my 2 cents worth.

  47. I purchased two lighters that failed within days of purchase. I calley cus to me service. They were friendly aND helpful. Th.y sent replacements for the ones that didn’t work. I was very pleased with my first experience

  48. For many years I have used Bic red ballpoint pens to make comments on student papers in several colleges and universities. The red ink made it easy for students to read and understand the grade they received. Without a doubt, however, your men’s disposable razor blades are the best on the market. The wide sharp blade gives a clean shave time and again before disposal. Recently I saw a package of orange and white plastic disposal blades in the front of a store. I bought them without reading the label because I was in a hurry. During my first shave I could tell these weren’t the blades I had become accustomed to. And sure enough, after carefully reading the label they weren’t the Bic brand.
    Consumers are fortunate in having an opportunity to purchase your products. Congratulations on producing quality products at low prices.
    Richard Anson Ph.D.
    508 North Audubon Dr.
    Albany, GA 31707
    229 603 0772

  49. I placed an order over several weeks ago for some refills for my caligraphy pen thru Walmart, and haven’t heard a word. I will probably go some were else and cancel my orders!!! Really tired of this and didn’t think BIC was that was such a crappy company!!!

  50. Dear Mr and Mrs I would like to know if you made a special branding and if you ship to Lebanon I’m looking to buy in wholesale
    Thank you

  51. Dear Sirs: I have a little problem with your product white out It spilled on my uniform pants that are dark navy blue color. My problem is I can not contact anyone at Bic to see if they know of anything to get it out. Please help me if you can.

    yours truly William Housewright

  52. At first I thought I picked up a lighter without checking it well enough to see if it had plenty of fuel. Now I’ve been through at least six different lighters now that barely last two days, sometimes one. Not the little ones either, full size ones with baby bic fuel it seems.

  53. My office has been trying for the last month for find the Bic Wite-Out redaction tape. Our office brought 20 boxes back at the end of 2015 and now we are down to two packs! Has your company stop making this product? Is there another product that you make simular to the original product. The regular wite-out can be seen thru & the other redaction tape has what you had on the underside on top & is not a look that we like.

    Thank you for any help in this matter.


  55. Just paid good money for pack 36 multi coloured fine markers to discover that they are not fine but are standard tips apparently bic are different to other manufacturers which is highly inconvenient and unless customer service contacts me to rectify this situation will find them selves in trouble under the consumers act due to falsely selling goods!!!

  56. We buy a lot of the Bic Correction tape and have many issues with the rolls being defective, in where we have to toss them.
    Is there any way we can get compensation. We are a small business and would love some type of reimbursement for these items.

    Thank you,

    Edgewick Inn

  57. I recently purchased a pack of your razor and I believe I ran into the sharpest one ever created. I was shaving my legs this morning with your razor and instantly felt a very sharp cut as if someone cut me with a knife. I immediately started bleeding and was in so much pain. 8 hours later the pain is not going away and I have difficulties walking. I want to send back the item for a closer look because in my humble opinion, the razor was way, way too sharp. No I will not purchase your items again because of my traumatic experience with your razor. please instruct of what to do.

  58. Hi there!
    Just wanted to finally let you guys know how much I love your products…Flex5 Hybrids especially.
    They are always what I expect from Bic and I never buy any other brand.
    Just thought I would pass on the kudos.
    Keep up the good work.

  59. Currently have your BIC Red velocity gel and it leaked all over me, my desk and computer. This is not the first time this has happened with your product, so please tell me how you can fix this issue.

  60. We have several boxes of the Bic Wite-Out ez correct. They are terrible. A waste of money. None of them work and you end of throwing it away, these are the red and blue correction tapes.

  61. Hi I bought a Bic Fusion razor, with a 4 replacement cartridges included in August, it worked well until the razor would not hold on to the blade cartridge. It would fall off consistently, or would not even attach to a replacement cartridge. I thought to myself maybe this was an isolated problem so I bought some replacement cartridges hoping that would solve the problem and I still have the problem. So I thought to myself, maybe the razor is faulty, so I went Walmart and bought another razor which included 4 new cartridges. About a week ago, same problem, razor cartridge falling off. I spent some good money only to be upset and disappointed. I’m back to using Bic disposables, until, I buy another good razor which now cost a small fortune. Please help… I have used your products for 30 years,

    Thank you! I feel I got ripped off, I’m not happy….

  62. I have been buying the BIG Crystal gel pens but they stop working properly after a while although the ink is not finished..iam not happy about this. I am not getting value for my money

  63. Bic cover it correction covers nothing. Give me the old Bic white out. I could have used the whole bottle on 1 line and it didn’t cover.

  64. I am so tired of the Bic Wite-Out correction tape not working. I just opened 3 of them and none of them will work.

    What do you suggest? Guess I will have to go back to the old standard and then you have to wait for it to dry!! What a pain

  65. I have already spent completed a customer service form. Bought Wite Out
    Used twice, had no problem with product leaking out.
    Took with me to use for project. Had in compartment behind column in my car.
    bottle leaded in compartment. Can You send me a coupon for a replacement? Or send a check for replacement cost roughly $$2.75.
    Thank You, Elizabeth Neuser

  66. I have recently bought your razors and cartridge package from a store
    These are worst blades I’ve ever purchased it actually hurts to shave with this product I will not buy these again

  67. Oh, I just wanted to say how much I like Bic Atlantis ballpoint pens…the blue ones.
    I have been using these recently,insteadof my usual black ones.
    Just hoping they remain around, and the same for a long time!

  68. BIC black Caliber pens are a joke. I bought a packet of these pens and they are a poor excuse for a pen. I use a new pen for a day or two and the writing starts to fade. I have to shake the pen to get it to write like it should.
    Or maybe they are designed to do just that!

  69. bought wite out ez correct 2 dispensers,neither has worked just keep using
    tape. no one knows how to make them work yet.

  70. Dear,
    Bic Company. I’m emailing you regarding a malfunction in these pens. I purchased your Bic Atlantis pens for my daughter. She’s a waitress at Applebee’s. During her shift last week one of these pens burst in her apron and ruined her MSU shirt. Throughout the years I’ve purchased just about every make and model of your products. This is the first time I’ve ever had an issue. This wouldn’t be such a big deal to me,but it ruined her $40 MSU shirt! It’s mandatory for her to wear to work on game days. How can this issue be rectified?

    Sandra Worthington
    50099A Ivy Drive
    Aberdeen,MS. 39730

  71. BIC pens have been one of my favorite pens. They have been reliable, and produced beautiful script. However, today I used one of my gelocity pens and it wrote less than a page before it quit…. Apparently done.This does not make it a good value at all. Gel pens should be a step up and more impressive in use. I am so very disappointed. especially since the pends come n a multipack


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