Contacting Bell Canada Customer Service Center
Bell Canada is a cell phone, home phone, Internet and television provider in Canada. Just as companies work in the US, Bell Canada offers individual and bundled services. Bundled services come with a discount, but they also often come with a contract that requires the customer keep service for a set amount of time to maintain the discount. Terminating services early can result in an early termination fee, in some cases. Many bundles start out with a fantastic low price, but that price increases after the promotional period ends.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
There are four customer service departments for Bell Canada – Mobility, Internet, TV and Home Phone. The hours for all customer service lines are Monday to Friday from 8 A.M. to 9 P.M. or Saturday and Sunday from 9 A.M. to 6 P.M. You can contact the technical support department 24/7 using the customer service phone number.
- Bell Mobility Customer Service: 1-800-667-0123
- Bell Internet Customer Service: 310-7873 (calls must be made from Bell Canada phones)
- Bell TV Customer Service: 1-888-759-3474
- Bell Home Phone Customer Service: 310-2355 (calls must be made from Bell Canada phones)
If you live outside of Canada and you need to contact customer service, using the abovementioned numbers may result in a fee charged to your phone bill.
Contacting Bell Canada by mail is the most difficult of all choices. There are multiple addresses listed for the company, but we managed to whittle them down to two important contacts.
Bell Mobility Office – Montreal200 Boul. Bouchard Dorval, QC H9S 5X5
Bell Mobility Office – Toronto5099 Creekbank Road EastMain EntranceMississauga, ON L4W 5N2
The official company website for Bell Canada customers is http://www.bell.ca/. Here you will find all the deals and steals the company has to offer at any given time. Make sure to read the terms and conditions of all deals before signing up, because you could be signing up for a great price that doubles or triples in just a few months with a contract you cannot get out of.
Customer Service Email
There is no customer service email address or contact page. You can use the CHAT links located on the customer service page if desired. The CHAT links are located at http://support.bell.ca/contact-us. Bell Canada chose to eliminate email customer service in 2011.
We called the customer service line for Bell Mobility. We pressed 0 three times to bypass the customer service automated system. The call was placed on hold for more than two minutes before an agent picked up. We asked if Bell Mobility services were available in the US and the agent said no. She was polite and answered our question without demanding additional personal information.