Contacting Banana Republic Customer Service Center
Banana Republic is a online and offline clothing store that sells men’s and women’s clothing and accessories. Banana Republic is operated by the same company that operates Gap, Old Navy, Piperlime and Athleta. The online website is more dedicated to selling the customer merchandise than customer service, but there are links for customer service and contact information at the bottom of the page.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Customers who wish to contact Banana Republic customer service can do so by phone or fax. If you have a BananaCard and need help with your credit account, use the credit card customer service line instead of the main customer service phone number.
- General customer service: 1-888-277-8953
- TDD: 1-888-906-1345
- Fax: 1-888-906-2465
- BananaCard: 1-800-234-7455
There are no hours listed for Banana Republic customer service phone support. Most retail companies offer customer support during normal or extended business hours, but others offer 24 hour support.
On the contact page of the Banana Republic website, there is a mailing address dedicated to customer service. Customers should not include personal information in the letter to customer service for personal protection.
Banana Republic Customer Services
5900 North Meadows Drive
Grove City, OH 43123-8476
As Banana Republic is part of the Gap company, the main address to the website is http://bananarepublic.gap.com. You can browse clothing, shoes, handbags and accessories and order items for home delivery. You can also access the other store websites operated by Gap from the Banana Republic website. If you have ordered in the past, you can log in to your account, access past orders and even request returns. There is a good chance additional contact information is available from within your online account.
Customer Service Email
Customers who wish to contact a service representative via email can send a message to firstname.lastname@example.org. The same email address is used for contact about the BananaCard, but customers should not share personal information via email.
Banana Republic customer service line asks customers to choose from a variety of options, but you must speak your answers. There is no option to choose the option with your touchpad. We pressed 0 three times before the call was transferred to the customer service line. We were placed on hold to wait for the next available agent. We waited a total of two minutes before the call was answered. The agent was easy to understand and she answered our question about how to request a return without demanding additional information.
What’s your Banana Republic experience?