Contact Audible.com Customer Service

Contacting Audible.com Customer Service Center

Audible.com is an Amazon.com company that gives consumers access to audio books. You can sign in to Audible.com with your Amazon.com account, but there is a fee for accessing the audio books. Customers can try out the service for one month free, but after the trial month there is a $14.95 per month fee.

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Contact Info:

Phone Contact Numbers

The Audible.com customer service department is open 24 hours a day, seven days a week. These hours are for both the toll free and International customer service departments.

• Customer Service: 1-888-283-5051
• International: 1-973-820-0400

Mailing Address

There are two Audible.com customer service locations. The first is the company headquarters in Newark, NJ. The second is an office in Massachusetts.

Audible Corporate Attn: Customer Service One Washington Park Newark, NJ 07102

Or

Audible MA Attn: Customer Service One Broadway 14^th Fl. Cambridge, MA 02142

Official Website

You can visit the Audible.com customer service website at http://www.audible.com/. The front page sells the service to new customers with a free 30-day trial. If you already have an account with Audible.com you can log in to your account by clicking the Sign In link at the top of the page. When you sign up for the free trial, your account will automatically be moved to a paid account if you do not cancel the membership within the first 30 days.

Social Media

Have questions for Audible.com customer service? Log in to your account on Facebook or Twitter to access the company page and send a message to Audible.com customer service. If you do not have an account on Facebook or Twitter you can register for an account in minutes.

• Facebook: http://www.facebook.com/Audible.com
• Twitter: http://www.twitter.com/audible_com

Customer Service Email

We found a knowledgebase full of common questions and issues with Audible.com. The answers are written by the Audible.com customer service department. If you need to ask a question that is not in the knowledgebase, you can ask a new question.

• Ask a Question: http://www.audible.com/email-help
• Knowledgebase: http://audible.custhelp.com/

Our Experience

Audible.com customer service is answered by an automated system. You can press 1 for questions about a new purchase, 2 to change your membership or start a new membership or 3 for technical assistance. You can also choose to wait on the line and your call will be transferred to a customer service representative. Our call was placed on hold about 45 seconds into the call. We waited on hold until 3:47 before an agent picked up.