Contact Asus Customer Service
Contacting Asus Customer Service Center
Asus is a computer company striving to keep up with advances in technology. The company produces desktops, laptops, tablets and convertible computers. The company reported more than $11 billion in revenue in 2011. In the same year more than 3,800 awards were presented to Asus for various products and innovations.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
When calling Asus customer service it is important to make sure you call the correct phone number for your customer service needs. We have listed customer support phone numbers for various languages and customer needs. The following Asus customer service phone numbers are available 24/7.
- Create a New Customer Support Case: 1-888-678-3688
- Support for Retail Purchases: 1-877-339-2787
If you need support for a specific product component, call between 5:30 a.m. and 9 p.m. Monday to Friday or 6 a.m. and 3 p.m. Saturday and Sunday.
- Support for Product Components: 1-812-282-2787
- eStore Customer Service: 1-510-791-3705
- Asus Taichi Support: 1-866-455-2787
- Asus Corporate Headquarters: 1-510-739-3777
French-speaking customers must call a unique Asus customer service line between 6 a.m. and 3 p.m. Monday to Friday PST.
- French Customer Service: 1-888-616-2787
- Component Support: 1-905-370-2787
- Commercial Customer Service: 1-888-606-2787
- International Customer Service: Check http://www.service.asus.com/#!international/c1j73 for your country contact phone number.
The Asus corporate headquarters is the best bet for customers who want to contact Asus customer service via mail. Send your communication to:
Asus US Headquarters800 Corporate WayFremont, CA 94539
The Asus official website is located at http://www.asus.com/. You will need to choose your country to redirect to the country-specific website. For service questions and information, you can visit the Asus customer service website at http://www.service.asus.com/. We received a message that the website was in Polish, but there were no Polish words or other languages on the website. From the customer service website, customers can download drivers, register a computer and contact customer service.
Customer Service Email
All technical customer service questions can be communicated to the tech department using the online contact form.
Technical Support: http://vip.asus.com/VIP2/Services/TechQuery?lang=en-us
We called Asus customer service for retail customers, an automated customer support system. We pressed 0 three times to skip the automated list of options. Our call was answered in less than one minute by Maurice, an Asus customer service representative. If we had waited through the automated list of options the call would have taken nearly two minutes to connect. Maurice was fantastic. He answered all our questions about various Asus products.