Contact Annual Free Credit Report Customer Service

Contacting Annual Free Credit Report Customer Service Center

Contacting Annual Free Credit Report Customer Service Center

The Annual Free Credit Report is a service allowing customers to receive one free credit report. Customers that understand their credit report and credit history are less likely to succumb to identity theft and have the ability to protect their assets.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

  • Customer Service: 1-877-322-8228
  • Request a Free Credit Report: 1-888-397-3742
  • One-on-One Credit Education: 1-877-903-1009
  • Fraud, Identity Theft and Credit Help: 1-888-397-3742
  • Questions About Experian Products: 1-877-284-7942
  • Media Relations Corporate: 1-714-830-5300
  • Credit Reports/Scores: 1-877-322-8228
  • Online Credit Report Purchase: 1-800-888-4213
  • Credit Disputes: 1-800-916-8800
  • Identity Theft: 1-800-680-7289
  • Freeze Your TransUnion Report: 1-888-909-8872
  • Opt-Out of Marketing Communications: 1-888-567-8688
  • Fraud Alert: 1-888-766-0008
  • Customer Service (Argentina): (011) 5352 1700
  • Customer Service (Chile): 600 3784329
  • Customer Service (Costa Rica): 506 2524 2525
  • Customer Service (El Salvador): 503 2507 3636
  • Customer Service (Honduras): 504 2239 7686
  • Customer Service (India): 1800 209 3247
  • Customer Service (Paraguay): 595 21 416 1702
  • Customer Service (Portugal): 21 030 26 33
  • Customer Service (Russia): +7 495 646 014 30
  • Customer Service (Spain): 902 126 000

Mailing Address

Central Source LLC P.O. Box 105283 Atlanta, GA 30348-5283


TransUnion LLC 2 Baldwin Pl P.O. Box 1000 Chester, PA 19022


Experian 475 Anton Blvd. Costa Mesa, CA 92626


Experian 955 American Lane Schaumburg, IL 60173


Equifax Credit Information Services, Inc P.O. Box 740241 Atlanta, GA 30374


Equifax Canada Co. Box 190 Jean Talon Station Montreal, Quebec H1S 2Z2


Equifax Brazil Rua Teixeira da Silva 217, 8th floor São Paulo, SP, Brazil


Equifax Credit Information Services Private Limited Office Number 2 Ground Floor Lotus Estate, Madhusudan Mills Near Peninsula Corporate Park Shankar Rao Naram Path, Lower Parel Mumbai – 400013 Maharashtra India

Official Website

Customers visiting the Annual Free Credit Report website have eh ability to create an account and receive a free credit report. Throughout the website, customers can learn about the importance of credit as well as what good credit looks like. The service provided by Annual Free Credit Report is sponsored by the big three credit reporting agencies, Experian, TransUnion and Equifax. If you have additional concerns relating to credit history or credit reporting, read the Annual Free Credit Report FAQs.

Social Media

We did not locate a viable social media page.

Customer Service Email

We sent a message to the customer service department asking for the prices if customers want another credit report. After sending our message, we received an automated response stating the customer service department would respond within 48 hours.

Our Experience

When we contacted the customer service department, we reached a live agent after less than two (2) minutes. We asked several questions centering on the effects of running a credit report on your credit score. The agent explained that customers receiving one free credit report per year, will not be affected. The overall experience was better than expected. We called, there was little wait and the agent was knowledgeable and professional. When you reached out to the customer service department, what was the outcome? Tell us you story in the comments.

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19 Comments on “Contact Annual Free Credit Report Customer Service
  1. Excellent, as long as I receive the reports. I tried to do it online several times in 2014 and could not get anything to go thru. Very strange, since it worked for me online during past years without a hitch.

  2. I am really upset with all these phone numbers with ddifferent messages.

    I will really appreciate to speak with a human being.
    Is there a direct phone number where I can speak with someone?

    Thank you

  3. Your online source is horrible!! I finally after several attempts make it to have access to my reports and then the page gives me error and now I cannot access the reports as it appears I already have had my free reports!!!??? Are you now running a scam!?

  4. The Customer Service?? You can’t even talk to a live person. On this day 12/11/2015 I’d like to cancel my free 7 day trial. If anything more is charged I will report this site to the Better Business Bureau.
    I never even got my score??
    It’s wrong how you take advantage of people. Shame.

    • this website is set up to screw you around with no way to contact someone for cancelation befor trials run out

  5. The 8228 number is not handicap accessible to people with speech disorders and there is no option to talk to a customer service PERSON.

  6. What is the customer service phone number? The one listed only is for ordering credit reports. There is no option to get a live person.
    I ordered my annual credit report for Equifax on Jan 27, 2016. It is now March 21. It has not arrived. Equifax days call Annual Credit Report customer service. What number do you call? I need someplace number with a live human .

  7. Verification questions? ? I had to answer “none of the above” to ALL of them! None pertained to me. So then told me id need to send me DL and SSC through the mail to them with my request. Scary thing is, even if ONE of those things were supposed to be me. ..someone has stolen my identity. And now the they want me to send out copies of my ss# and DL# in the mail? ?

  8. the worst, every effort to remove humans from talking and no way to do so. foolish and frustrating..every number are all portals to automated responses could not find one human to talk to and your site does NOT have all the answers

  9. The customer service expierence was a complete night mere the rep wha said his name was charm asked me over 10 securiry questions to tell me i failed he had an ancient and then disconnected our phone call with no resolution when all I wanted was to make sure no other charges accrued from me receivibg a free credit report. Withbthat being said the calls should be screened.

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