Contacting Ameritrade Customer Service Center

Ameritrade is an online trading company that allows anyone and everyone to become a stock market guru. The company offers standard trading accounts and accounts for education, retirement and other specialty areas. There is no minimum deposit, but you cannot start trading until you have funded your account with enough money to cover costs and fees.

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Contact Info

Customers who have accounts with Ameritrade share personal and financial information. Customer service is available 24/7 to help maintain customer accounts, answer questions and solve problems. You can contact Ameritrade customer service by phone, mail email and social media.

Phone Contact Numbers

The customer service department is open 24/7 so customers never have to worry about trying to reach a representative during off business hours.

• Customer Service (New Accounts): 1-800-454-9272
• Customer Service (Existing Accounts): 1-800-669-3900
• Customer Service (Spanish): 1-888-376-4684
• Customer Service (Chinese): 1-877-888-1238
• Customer Service (Other Countries): 1-402-970-5805
• TDD Customer Service: 1-888-723-8503

Mailing Address

Ameritrade (New Accounts)
P.O. Box 2760
Omaha, NE 68103-2760

Ameritrade (Existing Accounts)
P.O. Box 2209
Omaha, NE 68103-2209

Ameritrade (Overnight)
1005 N. Ameritrade Place
Bellevue, NE 68005

Official Website

Ameritrade, or TD Ameritrade, gives customers access to accounts online at https://www.tdameritrade.com/welcome1.html. The services provided by the company require personal and financial information to be stored in your account, so don’t share account log in information with anyone you don’t trust.

An Ameritrade Twitter page and Facebook page are two additional means of contacting customer service. Again, never share personal or financial information when contacting a company through email or social media.

Customer Service Email

You won’t find an email address for the customer service department, but you will find several contact pages customers can use to email a representative. The contact page is short and asks no personal information. Ameritrade customer service does not need your financial information via the contact form, so keep that information safe – don’t send it by email.

We sent an email to Ameritrade customer service asking for the email address to use if the contact form was unavailable. When we receive communication from the company we’ll let you know all about it.

Our Experience

When we contacted the Ameritrade customer service department the call was answered immediately by an automated system. We pressed 0 and bypassed the system. Our call was answered within 35 seconds. We asked the representative about the methods of account funding. The agent read off several options just as they appeared on the website. The call was over in less than two minutes without any push to open an account or reveal any personal information.