Contact Air India Customer Service

Contact Air India Customer Service

Contacting Air India Customer Service Center

The roots of Air India started in 1911 when a pilot flew six miles to move mail from one town to another. From there Air India founder J.R.D. Tata began a company that grew to be recognized as the national airline of India.

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Contact Info:

Phone Contact Numbers

Air India services flights to India from various countries, including the United States and Canada. Local customer service departments are open from 10 a.m. to 5 p.m., but there are no hours for US and Canadian Air India customer service.

  • US Customers: 1-800-223-7776
  • Canada Customers: 1-800-625-6424
  • UK Customers: 44-208-560-9996
  • Online Customer Service: 011-24624074
  • Frequent Flyer Program: 1800-180-1407

Air India customer service is also available at every major airport that accommodates Air India Flights. For detailed contact information for a specific airport counter, visit and select the proper country.

Mailing Address

You can address communication with Air India to the corporate headquarters at:

Air India Ltd. Airlines House, 113Gurudwara Rakabganj Rd. New Delhi 110 001


Air India BuildingNariman PointMumbia 400 021

Official Website

The official website for Air India is located at The website is dedicated to booking flights and giving customers access to flight information, online check-in and other customer service options. There are two contact pages for customer support and contact details. Air India customer service is available in numerous countries, so check the Contact Details page at for specific contact phone numbers and email addresses.

Customer Service Email

There are also dedicated email addresses for US and Canadian customers available at

Customers also have the option of filling out a customer service form online and submitting the form for a reference number. The online form is located at Once you receive the reference number you can check on the status of your feedback on the status page at You will need the reference number to check status.

Our Experience

We need the help of customers who’ve contacted Air India customer service – customers like you. Feel free to leave a brief or lengthy comment about how you were treated by Air India customer service. It doesn’t matter if you flew out of JFK International, Trichy Airport or Heathrow. When you share your customer service story others know exactly what to expect from Air India.

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