Contact Ace Ticket Customer Service Customer Service

Ace Ticket Customer Service

Contacting Ace Ticket Customer Service Center

Ace Ticket is an event ticket sales company based in Boston, Massachusetts. The company sells tickets to events across the United States. Ace Ticket partners with the New England Patriots, New England Revolution, Boston Red Sox and Phantom Gourmet to sell tickets to corresponding events. In addition to ticket sales, the company works with charities and youth organizations in a community service capacity.

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Contact Info:

Phone Contact Numbers

Patrons can contact Ace Ticket customer service by phone to ask questions about an order, tickets or events – in general. Ace Ticket acknowledges, upfront, that some ticket prices may be higher from Ace Ticket than other ticketing venues depending on the rarity and difficulty of obtaining tickets for certain events.

  • Customer Service: 1-617-783-3333
  • Customer Service (toll-free): 1-800- 697-3287

Mailing Address

You can contact Ace Ticket customer service by mail, but this is not an address to send payment for tickets or order tickets. All ticket sales are done in person, by phone or online.

Ace Ticket Attn: Customer Service 534 Commonwealth Ave. Boston, MA 02215

Official Website

The official website for Ace Ticket customer service can be found at There are general categories and featured events listed on the front page of the website to ensure the customer can find the tickets they are looking for from the start.

Social Media

With The popularity of social media, many companies, including Ace Ticket customer service, offer customers contact via websites like Twitter and Facebook. Even if you do not currently have an account on a social media website you can register for a free account to contact Ace Ticket customer service.

Customer Service Email

Questions about ticketing, sales and orders or the Embrace Community Project can be addressed via email. Both email contacts are direct email address, which means you have to log in to your email account to contact customer service.

Our Experience

Ace Ticket customer service is answered with an automated message and list of options. You can press 5 to skip all options and connect directly with a customer service representative. You will be forced to listen to marketing messages from Ace Ticket during your wait time, in place of hold music. We waited less than two minutes for a ticketing agent to answer our call.

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