Contact Account Now Customer Service

Contact Account Now Customer Service

Contacting Account Now Customer Service Center

Account Now is a prepaid Visa company that allows customers to deposit their paycheck, tax refund and other incoming money automatically. According to the official website, money is available up to two fays faster with the prepaid Visa than with a traditional bank account. Fewer than 10,000 people Like the company on Facebook, a good indication that Account Now is a rather small prepaid Visa company.

Customers are promised a $15 signup bonus with direct deposit, but the customer must have the card for at least six months and deposit $500 per month via direct deposit for two consecutive months to qualify for the bonus.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

You can call Account Now customer service with questions about the application, account or terms and conditions – along with just about any other question you could image about prepaid Visas from Account Now. There are no customer service hours listed, but from experience we suspect the number will be manned 24 hours a day.

  • Customer Service: 1-866-925-2036
  • Merchant Services: 1-801-559-3320

Mailing Address

We were surprised to find a contact address for Account Now customer service as we rarely find addresses for small companies.

Account Now Attn: Customer Service P.O. Box 1966 San Ramon, CA 94583

Official Website

The Account Now official website is http://www.accountnow.com/. You will immediately notice testimonials, details about how to use your account and other selling points for using the Account Now Visa prepaid card. If you have an account with Account Now, customer service can be contacted from within your account. Visit https://my.accountnow.com/SignOn.aspx to log in to your account.

Social Media

Selling is a social business and companies didn’t take long to learn just how much money can be made with integration with social media. We found multiple social media pages listed on the Account Now customer service website.

Customer Service Email

We found an email address for Account Now customer service, but we were skeptical about the address. When you hover over the address on some pages of the website it takes the visitor right back to the Contact Info page. We were able to verify the email address, despite the coding errors on the website.

Our Experience

We tried to contact Account Now customer service, but the automated system guarding the call center would not allow us past without a card number or social security number, at first. If you wait a short while you will be given the opportunity to press 1 to learn more about the card, but you have to press 1 as soon as the prompt offers the option. At any other time if you enter fewer than 10 numbers for your social security number or 16 for your card number the call will be disconnected. We were unable to reach a live representative.

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27 Comments on “Contact Account Now Customer Service
  1. I have tried to get my replacement phone activated for six days. I am returning my original phone to you tomorrow.

    • Account # 4565340692499204
      Is taking money from elderly people claiming to sell and market time shares they do not own the senior owns them. I have a family member who has lost over $2000 to these folks. Please please please STOP these folks!!!!

  2. dear sir/madam,

    I want to order a microsoft surface tablet pc. but I need a VAT invoice.
    we have to declare VAT invoice issued for company name in order we can account it in our account system. order invoice is not enough.
    I wonder if you you provide VAT invoice or not.

    kind regards

  3. Account # 4565340692499204
    Scammers scamming our Seniors. Claim to be Time Share Relief Consultants needing $700+ to sell Time shares that the senior owns claim it’s needed to market time share. They took over $2000 this year from my family and won’t be able to any more we sold it.

  4. Customer Service was very poor. Badge number 1JSB and Badge 1MGV was very bad. I change pre paid card. I had the card for a year and half, and made my girls get it. But poor customer service. Talking to the this morning at 630am and 8:00 pm

  5. The service is terrible and I will be trying to get in touch with corporate there’s no reason why have a hold on my card and I can use my funds it say my card is invalid every time I call customer service I get hung up on

    • I think this card is crap they put a hold on my account, I don’t have access, customer service is not open. They have a 24 hour number online but nobody answers. I think that if you people put a hold on our accounts you should have a number that we can call 24 hours. You don’t know our situations, it is our money. If there is an issue you should contact us, immediately, instead of just locking our accounts.

  6. Customer service is ridiculous…..Every number that I call from the website is
    Inactive….This is horrible service!!!!!

  7. My son passed away and I can’t afford a headstone until you release my funds. I’m going to take this to the news station and anybody else that will take this story viral. This is a shame. My son is dead and my family put up a go fund me cause we couldn’t bury him. I need my money!

  8. I have been trying to get someone to answer everyone of the posted numbers, no answer. my account has been hacked and I cant even get a human to answer the phone? not sure where they do this at, but, this is my money and you don’t play with somebody elses money! will definitely be changing cards ASAP!!!!

  9. i am business owner name; MICHAEL MANUEL RITA PLEASE forward to my bank this is my tax ID # 82-2465737 I HAVE FORWARD all documents threw e mail

  10. This morning 10/11/2017 my wife and I went to your garden city store. The men’s dept. was a total wreck. Cloths were on the floor, racks of jeans dumped on tables or the floor. The sales people were of no help. When asked what happened the the workers just laughed. This is the last time I will go to one f your stores

  11. I have a new number and new address and i have not been able to get any help i been calling nobody come to the phone to talk to me and i get ssi and i have no way on talking nobody come to the phone when i call i been to ssi and they try call your as we’ll no body pick up the phone. i need my $690 BACK ON THE CARD THINK YOU. lasharr friskco

  12. i have been try to call accountnow and no body pick up the phone i am trying to call about this card and i no way to call your i am on the compter on my famil job i need help, on getting my $690 back and with my new number

  13. I don’t know whats going on ? I am locked out of my account and my bill pay . I don’t even know what bills are getting paid. I need to access my account, I too am thinking of changing cards. You need to get this fixed.

  14. my daughters card was stolen. so we cancelled it and ask you to put on another card. you said no. you said we had to prove who she was by faxing id and piece of mail. we did. 1 week later you say I need copy of signed ss card. and you will not release her own money. si I have contacted an attorney and the bbb.

  15. I am not happy with Good Housekeeping. You have taken 34.97 out of my checking account that I did not authorize. Please refund immediately.

    Thank you

  16. This organization has been unfair with my husband regarding paying out hundreds
    of dollars and not winning a penny. I think it is unfair. I believe your company
    should take into consideration the amount of money each person spends and
    reward them back with a few thousand dollars or whatever. I have also
    wondered why and how you chose your people to receive the money/s show
    on television.
    Barbara Hepler

  17. Im not a happy camper , a direct deposit never hit my account yet and can’t get hold of anyone

  18. My name is Thomas Coughlin and i want to know can you please hekp me so i can get my money back and i am behide my rent my cellphone bill and more stuff and i also want to fine out

  19. As a people I feel we should contract a lawyer, I am wondering what type of card is this. I have tried for months at the time to contact some one there is always a recording asking the information not a person. With this card service I have lost almost a thousand dollars. Will I ever get the funds back No and wanted hear from them at all. Money and know merchandise.

    • I have had this card for about 6 or 7 years. Had my SSD direct deposit. had to report it Stolen. I have a balance and I can’t get it. PLEASE. Most of us here seem to be wanting OUR money off of this Account Now company that has no Customer Service. PLEASE if and when we get OUR money could we maybe come back on here and let the others know how they did it. I think that would be very helpful and just darn nice.

  20. Oh really Account Now has Customer Service? That recording: press button number…. Oh or is it the button number two. That is the one where the people could not help me with a serious issue such as “How do I get the remaining balance off of my card?” I will find a way. This is just not right for them not to give me my money. I see they do this a lot. I just wish someone would post how they did get their money back, if they did.

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