Contacting 21st Century Insurance Customer Service Center
The 21st Century Insurance company provides auto insurance to customers in covered areas. The company headquarters is located in Delaware, but insurance policies can be underwritten in nearly every state. In order to find out if 21st Century Insurance provides auto insurance in your state visit the front page of the web site and enter your zip code.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
There are multiple phone numbers listed for the 21st Century Insurance customer service department.
- Quotes: 1-877-310-5687
- Policy Customer Service: 1-877-401-8181
- Claims: 1-888-244-6163
- Roadside Assistance: 1-800-439-5587
- Homeowners: 1-877-834-7532
- Modular Homes: 1-800-903-8114
- Personal: 1-800-222-2007
- Antique Auto: 1-877-618-7001
- Motorcycle: 1-800-903-8114
- Flood: 1-800-222-2007
- Marine: 1-800-903-8114
- Breakdown Insurance: 1-866-907-3308
- Life Insurance: 1-800-327-6377
Some insurance customers prefer to write to their insurance company rather than give them a call or e-mail them about a problem or concern they’re having. Mailing a letter to your insurance company may seem like the easiest possible solution but it also means waiting longer for a response.
21st Century InsurancePO Box 15510Wilmington, DE 19886
21st Century Insurance Overnight 3 Beaver Valley Rd4th FlWilmington, DE 19803
21 Century Insurance3 Beaver Valley RdWilmington, DE 19803
The front page of the 21st Century Insurance website is available at http://www.21st.com/. You must enter a zip code to proceed with an insurance quote or you can log in to your account. If you’re just visiting the website to shop around for auto insurance, click on one of the links at the top of the page to move past the log in page.
Customer Service Email
When members choose to contact 21st Century Insurance by e-mail they have to visit the Contact Us page to choose from a drop down menu of topics. Topics include a billing, four submission and general questions. You can find the 21st Century Insurance customer service form at http://www.21st.com/contact-21st-century-insurance.htm. We sent a message to an agent to see how long it takes for customers to receive a response.
The 21st Century Insurance customer service line is voice-activated. If you press 0 when the call is answered you can skip all the options to talk to a representative. Our call was answered by Angela in less than one minute. We talked with Angela about the cost difference when switching from full coverage auto insurance to liability. She was informed and offered good general advice without pressing for information that could be used for a quote.