Contact Zulily.com Customer Service

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Contacting Zulily.com Customer Service Center

Contacting Zulily.com Customer Service Center

Zulily.com is an apparel and décor website focusing on items for parents, kids and babies. In order to purchase items on the site, you will need to be a member. Existing members have the opportunity to purchase items at discounted rates. At times, the discounts exceed 90% off the original price. If you encounter a problem with the website or membership, the customer service team is available to address and correct discrepancies.

Contact Info:

Phone Contact Numbers

The customer service department is available to assist customers Monday through Friday, 9am to 11pm, EST; Saturday and Sunday, 9am to 9pm, EST.

  • Customer Service: 1-877-779-5615
  • International Customer Service: 888-826-6564
  • Corporate Headquarters: 877-779-5614
  • Fax: 206-724-0534
  • Customer Service (Ohio Office)  614-453-4980
  • Logistics: 206-724-0535

Mailing Address

Customers can send correspondence to the following locations:

Zulily, Inc Corporate OfficesCorporate Headquarters2200 First Avenue SouthSeattle, WA 98134

Or

ZulilyOhio Office3051 Creekside ParkwayLockbourne, OH 43137

Official Website

Customers visiting the Zulily website http://www.zulily.com/ will find deals for parents, especially moms, children and babies. You have the ability to shop the best sellers, locate items based upon category, as well as age or size. A key to viewing the items on the website centers on having an account. Unless you currently have an account or create an account, you will not have the ability to view the products. In the event you need additional information relating to products or services, we recommend visiting the Zulily.com FAQs.

Social Media

Customers can connect with the customer service team rather quick when sending messages through social media. Several conversations between customers and customer service were answered within hours.

Customer Service Email

Zulily.com provides several ways to connect with the customer service department by email. We utilized the customer service email address to send correspondence. We sent a message asking for information relating to returns in the event a product was given as a gift. We received a message stating a customer service agent would respond within 24 to 48 hours.

Our Experience

When customers reach out to the customer service department, you will reach a customer service agent in less than 15 seconds. The agent was polite, knowledgeable and answered all of our concerns. This is by far one of the best experiences we have encountered. As it relates to customer service, Zulily.com is doing everything right. What was your reaction to the customer service team at Zulily.com? Take a second and share your thoughts with us below? Thank you.

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Rate your customer service experience:
Rating: 1.0/5 (3 votes cast)
Contact Zulily.com Customer Service, 1.0 out of 5 based on 3 ratings

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