zoosk

Contact Zoosk Customer Service

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Contacting Zoosk Customer Service Center

Zoosk is a social website that’s geared toward romance. The site is like a combination of Match.com and Facebook. Visitors can open a free account with limited access to some portions of the site unless they choose to pay for additional services. When a company like Zoosk starts charging customers there is bound to be some ripples in the water, but the company does not offer much in terms of customer service or consumer relations. There are literally hundreds, maybe thousands, of complaints regarding automotive renewals and improper charges.

Contact Info

You can contact the Zoosk customer service department, but only by phone or mail. There is no email address or online contact form. The mailing address was not found on the website where users can easily access the information. We found it in the Terms and Conditions of the website, so Zoosk clearly does not want customers to use this information unless they are looking hard for it.

Phone Contact Numbers

The customer service department answers calls between 9 A.M. and 5 P.M. PST, but that information is not listed with the customer service phone number. We called customer service and asked the hours of operation to find out the information. Those are some pretty tight business hours for a company that stores and automatically charges bank accounts.

  • Billing Support: 1-888-939-6675

Mailing Address

Zoosk, Inc.
Attn: Customer Service
989 Market St.
San Francisco, CA 94103

Official Website

The main page for the Zoosk social network is available at https://www.zoosk.com/. You can log in to your account, access customer service and find romance all from the official site.

Zoosk is an extremely social site so there are Twitter and Facebook pages available as well.

Other social sites operated by the Zoosk company include Google Plus and several photo sites like Flickr and Pinterest.

Customer Service Email

There is a customer service contact page, but you have to be a member of Zoosk to access that page. You can access your account by logging in on the front page of the website https://www.zoosk.com.

Our Experience

When we called the Zoosk customer service line was were greeted with an automated system. We waited on the line for the system to pass through all options before being placed on hold. The call was on hold for more than three minutes before it was answered by an agent. We asked the hours of operation for customer service and she immediately answered without reserve. The wait time was horrible, but the agent was rather pleasant. She also told us there was no email address for the customer service department.

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Rate your customer service experience:
Rating: 1.7/5 (48 votes cast)
Contact Zoosk Customer Service, 1.7 out of 5 based on 48 ratings
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183 Comments on “Contact Zoosk Customer Service
  1. This accursed ‘dating site’ has me going batty. Every time I turn on my computer, my screen is filled with a dark blue image accompanied by zoosk icons. I have cancelled, deleted and done everything that I can do to get rid of this site, and nothing happens. It is taking me much, much longer to access my sites because of this invasive ‘service’ How can I get rid of this for good? Any ideas? Thanks. Elizabeth

    • File repeated formal complaints with the Federal Trade Commission (FTC) and the San Francisco Consumer Protection Agency. Good luck.

  2. I am trying to E mail zoosk coustomer servises the number and post address is easy to find but cannot find a help email address.

    • They don’t have one because they don’t want people to send them complaints. File a complaint with the FTC and San Francisco Consumer Protection Agency requesting that Zoosk remove your email address.

  3. Goodday, I would like to be on the Zoosk side, for the U.S. Do’nt know how to do that, can You please give me a helping hand…With friendly greetings, Karla Willekes..

  4. subscribed on 19/10/2012 got the use of the site for one day and now totally locked out and original profile has vanished not to mention the money trying to contact without any joy but if not resolved they will keep dipping into bank account in another 3months so defo not happy regards stewart.

    • Quickly file a complaint with the FTC and San Francisco Consumer Protection Agency requesting that Zoosk remove your email address and close your account. They are a rip-off organization that refuses to respond to complaints.

  5. BEWARE CRIMINAL ACTIVITY TARGETING FEMALE MEMBERS AT ZOOSK. I am a Zoosk member since 3 month and was targeted 5 times by a criminal scheme.
    Middle Easterners and African Americans apparently illegally obtain the photos from some handsome Caucasian man and lure you in with a very attractive profile. After responding, a world traveling engineering contractor or business man will swamp you with elaborate love letters (almost all identical with the same typo, followed by a different sob stories). They are on bussiness oversees, give you a phone number from Malaysia, South Africa etc.
    an address, which certainly is not their own and ask you to deposit money or send them a MacBookPro etc. Once, you receive their phone call, the caller usually has a Middle Eastern or African American accent. BEWARE OF THE ZOOSK ID: RWG27, king2spoilu, widowbernie. I don,t recall the first 2 id,s because I did not immediately spent much attention. – Good luck! Heidi

    • I have found this problem on different sites. I report them , make copies send to the site address, FTC, fraud squad in your city and Washington, D C , one can find addresses, fax numbers etc by scrutinizing the search engines. and sometimes it is profitable, I have had checks come in from a variety of class action suits of big companies. its work but it sure is great feeling when you open a letter at Christmas and find a $400.00 check from a suit against Bank of America. be careful of those sending big checks and asking you to buy money orders etc they are scams.

  6. This site looks like pure poison. I have had no intentional contact with Zoosk. I am regularly receiving emails that “Alan Marble has added you as a friend on Zoosk.” The accompanying picture is of a male; I recognize neither the name nor the picture. Being male and married rather negates the appeal of any contact with this guy through a “romance” site. The email includes the required opt-out-of-future-email link but frankly I do not trust them enough to visit their site to opt out. Something stinks badly about this one. Fortunately my email recognizes it all as spam without my telling it. I suggest everyone stay away. Far, far away.

  7. i cant do nothing on this sites,because i am always prompt to subscribe via facebook and mobile number,which i did,but the validation PIN which was to be sent,haven’t been sent,but saying it has sent it

  8. I paid a 6 month subscription to Zoosk 17 days ago .. and im still waiting for access … ive sent numerous emails … and ive heard nothing …. 3-5 days to 17 days is a big difference …. so now what ?????

    • I have found this problem on different sites. I report them , make copies send to the site address, FTC, fraud squad in your city and Washington, D C , one can find addresses, fax numbers etc by scrutinizing the search engines. and sometimes it is profitable, I have had checks come in from a variety of class action suits of big companies. its work but it sure is great feeling when you open a letter at Christmas and find a $400.00 check from a suit against Bank of America. be careful of those sending big checks and asking you to buy money orders etc they are scams.

      Don’t forget to report to the BBB of the state the company is in.
      Also the attorney Generals office of your state. These are the ones that get attention.
      Go to the web site of F T C and get ideas for complaints agains people on the internet abusing you.

  9. I do NOT use your services!!! I DO NOT want to use it!!

    you charged me $54.94 for some kind of subscription, which I have no idea how you could have gotten my bank information and I DID NOT SUBSCRIBE TO ANYTHING!!!!!

    This is an OUTRAGE!!!!!

  10. This is without question the worst dating site out there! I have had so much trouble like those above, geting the Zoosk pop up page and can’t drop them. I am not even a paid member and they clearly don’t care about their customers as they refuse to honor repeated requests to remove me from their email list. I’ve filed a formal complaint with the Federal Trade Commission (FTC) and I strongly recommend others to do the same! Match.com is the only legitimate and user friendly dating site and I don’t believe Zoosk is a partner with them because they are clearly crooked. I wish I could find a hacker to tap into their organization and delete every account. Sorry SOBs. Hope the FTC fines them and shuts them down for deceptive business practices and unsolicited spam.

  11. Sarina lynn davis is a abuser on the internet she extorted money and abused me finaturaly and emtionly physically psychology and she has 2 domestic police records in California and the police record is public record and she was court order to take a angree management class and other things by the court she is using other alests call me back if corperate office need any further question 12137034823

  12. i dont know why i can not log into my account..i think i have not done anything wrong and dont know why my account can not be open..pls i want to know how i can make my account work again please..

  13. This has to be the worst site I have ever been on. There is no way to actually talk to a real person. I think they use people who are no longer on this sight. The few people I have contacted and have responded for some reason we can no longer even contact each other. They are sure fast to take your money, what a rip off. I just joined this sight and after three days canceled it (and that took forever). I wish I has read the comments before I joined. I want off this sight. I also started receiving weird e-mails that I have never received before so I know they have shared my email address.

  14. Zoosk is run by a computer because it keeps putting my pic in sites they use and I keep working on getting them down.Looks like people like Karla Willekes cant get a date but loves Zoosk.They charge you if you have a Itunes acc. thats where they sneak in for payments,so any site thats got your card # and Zoosk gets in on it thats how they get your info.

  15. I dont believe you are a genuine dating site. I keep getting the same people viewing me but they never answer even the most basic messages from me. I get flirts immediately from the women i view. I was asked to pay some coins as a lady wanted to meet me and so i paid and never heard from her.

  16. I paid a 6 month subscription to Zoosk and im still waiting for access … ive sent numerous emails … and ive heard nothing …. 3-5 days to 17 days is a big difference so i just delete it all im asking for my money back

  17. you took my money out my account 74 pounds i did not ask for this put my money back please and contact me right away 07747113459 right away not happy

  18. I don’t trust this site! I have paid my subscription and you’re views are rigged! I have yet to speak to any women that have viewed me!

  19. Zoosk

    I don’t feel happy having my account with you with the name charming my Christain believes are very strong and sound as a Christain I’m really am very reformed and sound in faith as this account is really harming the inner me my soul and I want this account permenlty removed and deleted if you can do it for me it will be a big help ive tried you out and I feel it’s not for me please email me once you have successfully deleted it andit really has dons it. With thanks

  20. I signed up at Zoosk because it listed one of the best dating site in UK but I must be honest that am so disappointed and demanded a full refund of £47.94 which I paid three days ago for 3 months subscription. How on earth did a flirt a sent to a particular young lady went to over hundreds or maybe thousands of women on Zoosk both with and without photos which some of them are nearly my Mum’s age? I’m totally disappointed and demand my full refund please. Thanks

  21. The worst just happened. I have been matched with someone with a child on Carousel meanwhile I set up my profile not to be match with someone with a child. Upon that am being asked to pay 20 coins to unlocked the mutual match meanwhile her profile could be find in the general search. Could someone respond to me now because am getting pissed off please?

    My ZSMS Survey Answers

    Would you date someone who has a child?
    Answer: No, I wouldn’t.
    Change Answer

  22. This site is really total bullshit! It is all about ONLY making money and not about weather or not people connect. Many other sits out there AT LEAST let you view who is interested in you before you decide if you want to join or not! So played around on other sites untilI I found a couple of maybes. And than I joined. This site shows you who is interested but will not let you view profile to even see where they are from or read their profile. No wonder I haven’t joined yet. Nor would I ever! From a busniess stand point maybe you should check out your completion, that does it right and signs women on…. best of luck with the way you market this business!

  23. To whom it may concern,
    Your website comes up on my Yahoo Account. Is there any way you could delete me from your sight. I don’t recall subscribing. But it seems to automatically appear on my Yahoo Account.

    Kind regards
    Helen Pantazis

  24. Zoosk

    Can you please permently delete my account as soon as possible it is called charming its really getting me cross now really is on my nerves and I can’t cope with it much more.

  25. This is the worst dating website and its fake, they try to make you pay , by sending you so many request saying that ladies wanted to meet you, talk to you, etc.., once you decide to pay and join the persons who sent you messages before they never answer back because they all fake, its like an automatic machine.
    I paid only for one month subscription and somehow they still manage to get my money for the next month without my consent.There should a law to stop this fake website once and for all.

  26. Do you really want me to tell you what I think!! I think it is crap and I am bloody fed up with all your stupid email, incidently when I press unsubscribe b……all happens and whats more it says you are sending them to an email address I had about 5 years ago so how did you find this one!? I am not interested, so please F… O..! I see everyone appears to be pissed off with you so why haven’t you got the message? Even the people you send I wouldn’t be seen with anyway, give me more credit, I am 60 in two weeks and you send me ‘ness’ of 22! A toy boy would be nice but don’t you think they are a just a bit too young!! My language here would imply I am not a lady, but I can assure you I have class, style, charisma etc but the only way I can describe my frustration is this way as I want you to know how FED UP I am with all this rubbish. Do you understand now??.?

  27. Hi I unsubcribed from this chat room and they are still sending me emails,this is very annoying,please can some one do something about this.

  28. Hi I’ve been asked by a girl to get some verification ID and I just want to no the site GSOCO which is where I was forwarded to is a legit site or is it just a scam could you please let me no

  29. Since days I try to go in contact with Zoosk,
    in May 13 I got contact with Mrs. Claudia, after
    a couple of weeks I can not get any return
    from my e-mails.I would like to subscripe
    with a promotion code, no answer and no return
    from my e-mails. I don’t know what is going on
    here, I would read there Customer Service with 00000

  30. Beware of Zoosk! Customer support is poor at best. I went to update my profile and spent a lot of time doing so. They took a week to review such, uploading my new pictures, but losing my new updated profile! When I politely called and asked what happened, they were apologetic but did not offer to do anything about it. eharmony or match.com are far better with excellent customer support.

  31. Hi zoosk I don’t have a complaint but a request . Recently I unblocked my profile and two men contacted me from Coffs Harbour nsw Aust grant and duncan – a friend of mine accessed my phone and reported them to block them . I would like them unblocked as they have done nothing at all wrong , they are friends of each other and very nice men . Thanking you in anticipation . Michelle schramm profile myshell Guyra nsw Aust

  32. Agreed tho customer service access is poor and way to public , I can’t ring San fransico email should be available

  33. Won’t let me verify my mobile therefore I cannot reply to messages! So annoying can anyone help with this

  34. ZOOSK….this company needs reviewing immediately as there is no customer support every blog is the same and they are scamming money off people. 90million to date. Someone please send me their phone number. ZOOSK everybody beware ZOOSK are rip-offs.ZOOSK is crap

  35. I’ve have canceled and unsubscribe several times this is my email acct not my daughters and she is the one who joined !! Take my email acct off . I’m married and do not appreciate the type of subjects that you are sending me!!

  36. Well, apparently none of zoosk’s members are even “looked in to” or nobody cares, cuz I found evidence that MY HUSBAND–A MARRIED MAN–who still lives home with his WIFE–is registered on their site, looking to CHEAT behind his wife’s back. So, look out ladies, and don’t believe everything you read on these sites, and just because their “marital status” says “separated” or “divorced,” don’t mean its true. Mine put down that he was “separated” and obviously, he’s not. He’s just lying, trying to sucker in unsuspecting women who are looking for a genuine, sincere committed relationship. I would sure hate to be one of those women…hoping to really find a “partner,” only to discover down the road that you’ve been lied to and deceived, that you have been “dating” a MARRRIED man! Beware ladies!!

  37. please stop deduct my money from my account because I am not interested any more and I don’t know dthe right u av to go to my account.stop deducting my money again.thanks

  38. i am a user of zoosk and i paid for a months subscription but im finding that my messages are not being read by the ladies im messaging i find it out of order that im paying for a service that just takes the piss out of people and doesn’t allow you to talk to people isn’t that the point of a dating site? i think that they should re fund everybody there money and close down the website i am a very unhappy customer and Thur this has made my self- esteem low as it made out i wasn’t good enough for any of the woman on this site. for the fact you described this service as one of the best dating sites and you have one of the most success matches and people getting married i laugh at that when none of the women on this site are real. i think there should be a better site where real people are used.

  39. I agree with most everyone on here,once a person pays for a certain time subscription,they should not have to pay more and more to meet/talk to someone.20 coins for 20 dollars,that is just stupid ,should be able to talk to anyone at any time,without paying out the ass for it.

  40. i would like to cancel my subscription as soon as posible please i cant cancel the settings arent showing up by my profile so could u please cancel my subscription please thank-u Carolyn

  41. I’m prepareing to drop zoosk, very poor results.
    I specified clearly what I’m looking for such as, (age range, body type, range of search and interest..20 miles from my location of residence.) Have literally sent me tottaly complete opposite preaty much everyday. Very disatisfied. And am starting to think this be another scam. LEE VOGT

  42. I’ve been on this site once before and I was wondering if there is any possible way that you can please waive the $24.99 activation fee for me please? Please let me know
    Thank you

    Anthony Horvath

    • HELLO MY NAME IS JOHN GEABER I HAVE TRIED TO CANCEL MY ZOOSK ACCOUNT BUT YOU CAN NOT DO IT BY THE WAY YOU HAVE IT SET UP CAN YOU PLEASE HELP ME .

  43. Unable to cancel my account, I am a very happily married women and don’t need Zoosk. Please help me remove my account.
    I don’t even know how I go Zoosk. Help

  44. I actually have something good to say. Even though I did experience some of the same issues that have been previously voiced, after three rather unpleasant encounters with potential dates, I was fortunate enough to meet a wonderful lady. Shes beautiful, intelligent, funny, warm, sensitive. I could go on and on. Unfortunately because of the distance separating us as far as where we each lived, things didn’t work out as we had hoped and planned. But I intend to go back on Zoosk and use their services again. Just as soon as I can get them to unblock me.

  45. I agree with the numerous negative comments about Zoosk. Now it wants us to waive our due process rights effective Nov. 16,2013 -online and without first reading hard copy, probably because of law suits building against Zoosk and its uncaring owners. Who ever heard of an email site that does not provide easy email access to the customer service department? I am cancelling my membership and I suspect that Zoosk is violating the Calif. Bus. and Professional Code via its unfair business practices.
    Ronald P. Kaminski, MBA,JD.

  46. Me as a zoosk member now I had being evaluating, experience zoosk dating sites about 2 year and I had came cross a lot fake profile, also lot scammer on zoosk.com and I had evenings being complaint to zoosk from the longest time. and is about rating money and comparing with match.com. I’m getting ready to cancel zoosk due to the fact letting this people create a profile and never come online and they don’t evening respond to you at all and of curse they going to you maybe they not interested in you and is not true. is that there are to many woman with there busy life and don’t want to put the time in place to respond back to profile because the have loot fake profile going and scammer no one are help or reporting them and that we any websites.

  47. I have spent over an hour trying to cancel my subscription. The numbers you provide do not exists. When I do send you an email you don’t reply I’m really not happy that you keep sending automated messages to guys I’m not even interested in, even though I have sent you a few emails to you complaining to you about this has not made any difference cause the automated messages continue.this site has caused me misery & stress and I am not happy that I can’t contact you to cancel my subscription. Can you let me know what phone number I can contact a member of zoosk?
    Hope to hear back from you as soon as possible.

  48. I’m tired of trying to reach you online. I wanted to know if there was a way to get a cheaper plan than the $29.95 with the activation price of $24.95 but unfortunately I’ve never been able to reach anybody at zoosk online. Guess I’ll never be able to reach Brian like I wanted to. When you get things straightened out let me know.

  49. I made a mistake when editing my profile I clicked on the men icon instead of woman. now I can’t find the woman I’m looking for. please help me I need to unlike the men icon. I’m a straight man I’m not gay. please help.

  50. Hi; I am recieving too many messages from zoosk. and I have tried to subscribe using my Visa card. but all I get is declined. how can you help me make subscribtion. Mr M. Kunene

  51. Been trying to get on my account on zoosk, but for some reason its not letting me on since saturday just keeps buffering 0nce on it is only on this site?

  52. I have the same problem with this company. I have deleted my account and bank account still gets charged by the month. They don’t have any email customer support. Perhaps we should sign a petition to the San Francisco Consumer Protection Agency to ban or remove this company from operating.

  53. I goth email from zoosk to sustoscrab for free i ded the worst ting i ever ded becauz fiu day laiter 26 december touk aute from my bank accont $$99.94 the27 december i goot dis lady si haz interes in me bath to see ha profail i have to bay coinse i bay 180 coinse $19.95 the apie in my staitment anader $19.95 bin drow then 28 december anader$an19.95 then in 31bdecemneranader drow of $19.95 then the 2january anader
    anader
    anader $19.95 then the 2 january 2014 anader $19.95 bin drow and sende me a new cod

  54. I grigore rus i goot a coll from zoosk to joined for free i bed on the 26 dece.they drow from my bank accaont $99.94 on the 27 dece. I ben tall a laydy is iteresed bath to see ha profail i have to bay coinse i bay 180 coinse $19.95 bath they drow anader$19.95 then the 28 dece.they drow anader $19.05 then the 31 dece.they drow anader $19.95 then the 2 january 2014 they drow anader $19.95 plase $2.50 feze for international tranzecshen evry time and sms me new cod to acces my accaont i don’t no way bath to me look laik a very clie a scam suported bay the benk day maide profit on fize suportet by google wich is shaime i wonth my accaont delited from the net may many $169.879 back in my accaont in 24 heors thet min the 4 january 2014 bifor i tached the meter fuder from greg i ned replai asap.

  55. I like for you to remove me from your mailig list please.I do not want to recieve any email from you all what ever please.Thank you for your coaperation to this mater.

  56. Hi can you please fix my zoosk account I can’t log in for some reason say to get new email and zoosk took money from to time 60$ and 60$ on January last time I’m tearing to called zoosk but I can’t phone number it’s not working are yous lung to US or what I want my account back to work now or I need my money back …….and I want cancel my subscribed I’m not happy I been now 2 month not using zoosk and zoosk charge me money fro nothing I WANT MY MONEY BACK AND MY ACCOUNT WORKING BACK YOUS LUNG TO US AND TO ALL PEOPLE

    • They also cancelled my account for no reason after 4 days, even thought they took the money for a month. Do not pay for more than a month at a time, or you will loose so much money.

      Nothing but a scam.

  57. I wont to cancel my subscribeb I’M not that happy with zoosk and the money I out $99.94 Plus $ 29.95 2 months in a row. I stop it at my BANK.I don’t have that kind of money too give a way

  58. Zoosk not only ripped me off (I subscribed for a ONE month subscription for $25.99, and when I entered ALL of my credit card information, a bill popped up with an ADDITIONAL, and NOT mentioned, $25.00 fee), AND, I’ve been viewed 299 times and have yet to get ONE message!! I suspect they’re being blocked so I’ll STAY on the site (further $$$) until I get one! JUST now got viewed 10 times! You can’t tell me over 300 people have viewed my profile and have not sent ONE message! I”m reporting them to the FTC and to the BBB for Fraud!! Oh, “Zoosk” messenger corrupted my computer, and my service tech spent ONE hour fixing the problem!! DON’T join this site!!!

  59. I have enrolled on this sight to become a member and also paid $54 for 1 month but there is no response I am wondering that is this a flake sight or what? receiving money with pleaser and not even taking trouble to answer.realy surprised bharati

  60. I live in Australia and have been trying to delete my account for 3 months.
    I do no know my password and whenever I request a reset, no new password is ever sent. Zoosk continue to charge me monthly fees.
    How can I report this company in Australia?

  61. I don’t use site anymore, I want to unsubscribe my account A,S,A,P,for one you took £22.74 out of my account on the 13th Feb,then you took another £22.74 out of my account on the 25th Feb.all use are,is crook’s

  62. I joined Zoosk for one month to try it out and luckily had great advise from a friend to pay with a gift card not my credit card so they can not continue to bill me. For the past 2 weeks I have had a guy by the name of Nathan van der beck communicating with me claiming to live in Nashville and working in So Africa, I googled him and found him on Facebook and living in Germany so I stopped the emails and today I got the letter asking for money !!!! Unlike other dating sites Zoosk does not have away to remove these fraudulent people from the site . PLEASE BE AWARE and i would suggest using a more reputable dating site.

  63. Without my permission and consent You have deducted A$ 37.47 from my bank account. I want to return my money to my bank account as soon as possible. I am jobless this money is very important to support myself. Please unsubscribe me from zoosk.

  64. I paid for a 6 months subscription, I changed my mind after 15 minutes, I cancelled it
    but zoosk still took the 71.99 out of my accaou t which has put me overdrawn and facing bank charges,
    I have emailed them and telephone them and I get a stupid computer generated message, I want a full refund NOW, THEY ARE THE WOST SITE EVER AND A UTTER RIP OFF AND SHOULD BE CLOSED DOWN BY TRADING STANDARDS

  65. i wish to cancel my subscription money was taken from my account withought my authorisation i am not happy about this im begginning to think that your company is a scam

  66. I joined zooks less then a month they have took 4 payments 3 in 1 day £14.99 and a payment of £22.74 that’s £51.99 help I cant contact them

  67. I am at the end of my rope with Zoosk, consistently your website is down or partially down. Today is particular bad. I am not going to pay for a service I can not use at my discretion. I want a refund for my troubles today and If I do not get it this will be my last month. FIX IT NOW!!! OR I AM GONE!!!
    CARLOS DE LOS SANTOS

  68. I have been on Zoosk know for a few months and I don’t understand if you take the time to answer the questions that Zoosk has you fill out as to what your looking for why do you get the total opposite. If your looking for someone to have a relationship with and you live in California why do you get guys that live in another state. You say your looking for a clean cut tall gentleman and you get guys with facial hair.

    I feel if your going to spend money to join a dating site the guy or gal should at least live within a 100 miles of the other
    person…

  69. I received a letter on 7th June from your customer service staff advising me that my subscription to Zoosk had successfully been cancelled BUT ever since then I have been continually receiving Zoosk membership renewals from Adobe Systems Incorporated on a daily basis and they close off my computer screen with the crap they are sending me. Please advise Adobe to take my details OFF their data base. I DO NOT want to receiving anything relating to ZOOSK.
    Please confirm. Greg.

  70. You stated you would contact me within the three days I need to find about my zoosk contractas soon as possible you have not done this Maria disTisfied with service you giving

  71. Hello I wish to have my service discontinued ,l already have sent the request but still in the system .so please stop service not working right now.

  72. I WANT TO TAKE ALL YOUR MESS OFF OF MY COMPUTER. i DON’T WANT ANYTHING FLASHING FOR ANYBODY TO SEE ESPECIALLY MY CHILDREN.
    THIS WAS AND IS THE BIGGEST CROCK I HAVE EVER SEEN. IT IS ALL STUPID. ALL YOU DID WAS FLASH PICTURES LIKE THEY WERE INTERESTED IN ME. BULL —-.
    REMOVE THE WHOLE WORKS DO DO NOT SEND ME ANYTHING ELSE TO ME ON MY COMPUTER.
    MARY GARNER

  73. There needs to b a way to print the messages off the site. Is there anyone that can tell me how to do this? Thanks

  74. I would like 2 know how I can become a member so I can talk 2 a man who I belive is my son’s uncle ? I would like it some one could call me so I can be come a member
    thank u 4ur help

  75. How stupid have I been
    put app on iphone and then when has message thought i’d sign up for 89.99 for 6 monhths – 15 pounds a month, they have taken out the full amount now i cant seem to get hold of them or get my money back, not impressed with this. the money came out of my itunes account and i didnt know that would happen. i did not realise it was an american site
    any ideas how i can get my money back???

  76. Well I’m talking about Zoosk Australia here, but I’m here to say the exact same thing. They are fking rip offs! I have been trying to cancel my subscription for a week now, and I still haven’t heard anything from them!

  77. I asked to stop and unsubscribe from this scamming dating site a month ago. Have not had a single reply. I am still being charged. If I do not get unsubscribed I will be following this up with a higher source.

  78. I have tried to reach you for a week by phone. Keep getting the same message, very busy, try later. Very unhappy with membership. Costing to much constantly wants coins. Same men keeps repeating. Want membership stopped immediately and the balance of the time refunded.
    Sandi Damico

  79. I am n having a very hard time removing or updating my profile. I need to remove. I live in oceanside ca. Total neeedy boys. Uggg. Total losers

  80. I did not want automatic renewal for September 2014 I was charged $29.95,please refund my $29.95 thank you Richard Randall!!

  81. Ive been trying to cancel but the option to cancel subscription is hidden somewhere on the zoosk site to prevent me from canceling. I want this subscription canceled, effective today, 8 sep 2014.

  82. This site is a rip off. They hijack your credit card and then you can’t stop charges from being put through. You can’t get through on the number because it says they are busy call back later and hang up on you. Meanwhile the charges keep racking up. Everything costs on this website nothing is free it is ridiculous. Match.com is a much better site. They charge one fee for everything. I can’t even cancel my own account without calling

    • Warning to US Veterans this company blocked my profile when I informed them that I was a disabled Veteran , then they said my photo did not fit there rules and they know this is a lie , my photo was of me alone and was of me with just a profile of a head shot, I tried to fine out why and got no help, so when I informed them of my disability from Service of my country them gave me the boot. Same on them for disliking a person because of his service to is country. Prove me wrong make up another story , but I know I will not hear from you but other brothers as well as the VA will hear about your discrimination , I promise

  83. Why is it that when you send a chat…now your getting a auto message from the person… thanks if you’re interested in contacting me, please drop me a line and tell me more…

    Please send me a more detailed message and tell me about yourself.

    If your interested in contacting me please drop me a line and tell me more.

    And others message like this you get back when you just want to start chatting with someone…..this will prolong your getting in touch with another for if that at all

    This is terrible you can’t touch base with people… I will be cancelling my acct. and also people I have talked to are all head games and players… never expeieanced such a site

  84. I have paid for a three month subscription and its now over ten days and still no activation im disappointed zoosk and there is no customer support please sort this out
    Conrad

  85. 9/24/14
    To who it should concern:
    I am a bit concerned about who there chooses the quick pick.
    Are they blind, If not, do they just close their eyes and throw a dart? The last one you sent me say’s age 93, the picture is of a gut about 45 maybe. I specifically said Anglo s only. I’ve been getting young black guys. What is the status mentally of the person making these choices? What again am I paying for?

  86. I was wondering if you people know what it mean when you say no purchase need because that’s what your advertisement said when I sign up for 56 gems and then the next’s thing I know after I give you my information and you want me to pay for subcription I wonder if you ever heard of false advertising I mean now day it raped on this internet they all say it free and then when you get trow all the hog wash you ask for money I think you all need to look in the dictionary and see what the meaning of free is a what know purchase necessary because you sure don’t got a clue everyone that advertises on this thing needs to take a look at that

  87. I was on Zoosk for a month. I met a guy and we chatted numerous times and exchanged numbers. Things progressed and as of today, he was trying to still scam money from me. The guy’s name is Tim Howell, age 51. He claims to be from Edmonton, Alberta however he is not. He is a scammer, trying to bilk money from women. He has been reported to police with all of his information. You should delete and block him to prevent women from being preyed upon. I realize that it is a woman’s responsibility for safety, etc. however this guy will resort to anything. Thankfully I’m not a gullible person and he was not able to dupe me. However, there are many women that are out there looking for someone and they may fall victim. The authorities are aware that he is on your site as well. Please consider this in deciding on action you will take. Thank you.

  88. The way I see it is our gov. needs to disban this service immediatly. It is ripping people and me unnessary charges. I do not see how these people could sleep at night.

  89. I believe I am being discriminated by your company because I happen to mentioned I am a disabled Veteran, I was told my photo was not suitable for your site which is an excuse to block my profile , I told one of your people that I was a disabled Veteran so you have a problem with United States Veteran , so I believe that the other Vet brothers and the VA, should be told of this so they can perhaps contact other brothers about your prejudice with US Veterans.

  90. I subscribed to zoosk on the 24 september and its over 5 days and I still can’t read my messages or send because it says I must first subscribe. I made a eft payment. Please acsess my account

  91. Why did you remove the Gallery view for search results? I want an ability to scan search results without showing up in the contact’s “Views” list.

  92. i really want you guys from zoosk to STOP taking money from my account pls or can you tell me how to stop my account thank you

  93. I subscribe to your site this Sunday October 5 and right now I decided to be in this site. I want to cancel. I have been trying to call and to searches for canceling. I don’t find any way. Please get my request and help me. On different time I can comeback right I have to cancel. Thank you for your support. I would wait for your response

  94. If the activation fee is waved and there is no automatic billing in the future I will subscribe. But I will not let zoosk automaticly charge me every month. Wave the fee and I will subscribe. Simple as that. William Schenher

  95. On the 10/10/14 received an email saying my account was cancelled,under the name Magaret Mitchell which is not me, I did not request this I then got another email saying I have edited my profile again I have not edited anything on my account. This is not enough could someone look into this and my account be unblocked thank you and wait for your reply.

  96. Cancel I want to stop and cancel my account with zoosk. I have been calling no one answers. I cant find anything on the site to cancel. Please get my request in as soon as possible I Robt want to renew.

  97. This site is junk!
    They taunt but won’t even let you talk with anyone without a photo and there is NO ONE TO CONTACT at the office.
    I plan to deny the charges on my CC.
    Don’t waste your time.

  98. please cancel my account with zoosk and stop taking money out of my account. Pls be aware everybody, somebody else with the same surname requested their account be cancelled instead mine was cancelled. My account is now blocked but money is stilling coming out of my bank account If u try and contact zoosk u get no reply. I think the whole zoosk is fake. Once again pls cancel my account thanx

  99. I don’t think much of Zoosk. There seems to be technical errors. There are people I wouldn’t even consider sending winks to and showing up that I did. This is AWful!! Why is this happening? I m no longer interested in this dating site and would expect a refund for what I had to go through!
    In the beginning I didn’t think much just thought it was a mistake…but this is happening EVERYDAY! I don’t know if anyone else is complaining of this same issue!

    Debbie Radish

  100. I have made direct payment into your Absa account but is still not connected. I cannot read my messages or send any messages. why do I have to wait so long. if you pay cash you must be reconnected instantly.

  101. customer service is bad by phone and email i cancel my substcripion in aug sent two emails plus called never got thru till 10/16/14. they got away with 2months of 29.95 in i dont get to finish out the full service for october but they got my money…

  102. I have tried calling your phone # It Says closed call back. Now I want a Refund Of That Activation Fee I Only Ordered It For 1 Month this comes out of my bank account that money is for my BILLS!!

    Take care of this Don’t Make Me Report You.

  103. I have a photo in hand to up load to you but I seem to be blocked ,I have no photos in computer only one in hand to upload to you.

  104. Just joined Zoosk October 14 when I decided to order coins (180)for 19.95 Zoosk charged me $99.95 for 1800 coins. I contacted customer service They apologized and said they’ll make the corrections by refunding me $80.00 and send me an email of that correction. Here’s what they did Zoosk took my 1800 coins that cost $99.95 and gave me 180 coins but never refunded my account $80.00. I got cheated twice Zoosk took away my coins and kept my money!

  105. Zoosk, you are the lowest form of dating service out there! You hacked into my Mom’s facebook acct and created a profile neither of which she solicited nor authorized. If you had bothered to check her facebook status, it states she is married, but then that doesn’t matter to you for you have done the same to other unsuspecting victims, going so far as cropping pictures of married couples and posting just one of them as single. You have ruined her marriage and she’s having a hard time convincing my dad that she did not sign up for this! She will report you to the BBB! Get a clue.

  106. Why is it that everytime I wright down in my or username or profile that I’m not a paying customer it’s removed while other members do have it in there user name.

  107. Please please please will you change my profile from me (a woman wanting to meet a man) it says I want to meet a woman and I dint. I’ve tryed lots of times to change & it won’t let me. I’ve deluxe account and made new one and it’s still saying I want to meet a woman its realy getting me down and had been like this for s very long time

  108. This zoosk site!!!!…tells me i can start messaging ..well when i do ….i dont get any type replies …can only receive gifts ….guess that’s one way of them charging on coins!!!

  109. I recently upgraded to yur service its a big ripoff I wont be reordering and I want all contact to me to stop I don’t want to be bothjered by your service so please remove me permantatly asap way too much money to use you should be more like AYI where you don’t have to buy coins too enjot the dating seen you plain ouy suck just remove me and do not send any request from zoosk any further

  110. ZOOSK IS JUST ANOTHER SCAM SITE.MOST OF THE “ACCEPTABLE” WOMEN DO NOT EXIST.WHAT REMAINS ARE NUT JOBS,COWS AND PLAIN OLD SCARY PEOPLE.IT WAS BAD ENOUGH BEING CHARGED “PROCESSING FEE”THEN,ADD BOGUS COINS TO PURCHASE AND RIDICULOUS “SMART PICKS”. WHY RIDICULOUS?WELL, I DON’T SEE MYSELF FLYING 3000 MILES TO GO ON A DATE ! SMART PICKS? WOW,WHAT BRAIN TRUST DOES THE PICKING?
    WON’T WASTE ANY MORE MONEY HERE……………2 WEEKS WAS ENOUGH TORTURE

  111. I told them to stop charging me and they still are and I can find an email so I can e-mail them. Anyone know their e-mail add?

  112. Im very dissapointed in you service. You get people to pay to you sight that after you take there money than you tell them that they cant access the sight unless they post a photo. Thats not fair because if you would have told me that I couldnt get into talking to anyone without a photo than I woulnt have joined your site. Have you ever thought that some people cant or dont know how to post a photo. All I wanted to do is to be able to talk to someone and to meet new people most other sights will atleast let you talk to someone. I dont know how to post a photo like alot of other people. Im just a country boy with no cell phone service and all of this is new to me. On other sights you are at least able to communicate with someone. Thanks for nothing.

  113. You guys took money from my account without my permission for coin purchase, plz put it back I didn’t ask you to do that

  114. What a CON! they took my money…clogged up my e-mail and then when I tried to answer, anyone…. No satellite. WOW. That’s what you get for falling for a con!Don’t fall for it!!!!!!!!!!!!!!No satellite in my area??? What planet is that on?

  115. I joined Zoost for 1 mth membership based on their site quote of $29 for 1 mth. However, AFTER I had supplied my credit card details to pay the $29 only. They debited a hidden fee of$30 to my credit card without my permission. I immediately contacted them informing them I wished to cancel my membership due to their charging hidden cost. After cancelling my membership with Zoost I contacted ny bank to put a stop on any payments to Zoost as the hidden fee was debited by Zoost my credit card fraudulently. I am now being constantly hsrassed by Zoost’s texts matching me with other members again without my permission to contact me by sms. I intend taking legal action against Zoost to recover the membership fee and fraudulently obtained activation fee and I urge all other dissatisfied Zoost clients to follow suit and expose their illegal and fraudulent abuse of clients on social media as I also intend doing unless they refund my unlawfully obtained money.

    • On reading the numerous negative comments about Zoost (which I wish I had read before I ‘joined’) it is obvious this site is scamming many people and not delivering on their promises. My bank informed me that I should cancel my credit card and order s new one to stop Zoost stealing more of my money without my permission. I intend doing as my bank suggested (apparently it’s not the first time Zoost has ripped off clients). I recommend that anyone who is still being charged by Zoost via credit card to cancel your credit card and fet a new one with a different account number. It’s the only way to kerp your cash out of Zoost’s thieving hands. Good luck!! Expose Zoost’s dishonesty on Facebook and other social media to prevent other innocent people beinh conned by Zoost.

  116. auto renewal ! not rocket science to see why it`s used.`so you don`t miss out on our service if you forget`? the fact it is so made difficult to get info on how to cancel is a clue. a shame as I`m impressed with the format but am totally reluctant to subscribe. I don“t want the worry of money be taken from me on this basis.

  117. I have been trying to contact customer support on the zoosk site, but it just keeps taking me to faq’s. On there it states that if you are bisexual, zoosk will help you set up two profiles. I have been trying to do that, but can’t find any contact information on the site at all. It says if you cannot find answers in faq, then click the contact link to customer service. It takes me straight back to the faq’s. I set up a second account, then all of a sudden it disappeared, and said it was no longer valid. WTF? There is no way I am paying for the use of this site. I am really not impressed. It won’t let me chat or message back people. I don’t even know if the people that supposedly contacted me are even real, or if it’s a trick to get me to subscribe. I think this site is very poorly managed, and I am not risking it.

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