Contacting Zatun Customer Service Center
Contacting Zatun Customer Service Center
Zatun is a gaming company, based in India with international ties to the industry. The company does not just offer gaming solutions; Zatun provides solutions to multiple gaming platforms, as well as product development. The company even outsources to businesses around the globe. Zatun wants to build lasting relationships with customers and clients, create playable games and develop an environment where customer service comes first. If you need to reach out to the customer service department, you can do so by phone, email, traditional mail or through social media.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
- Customer Service: +91 79 2662 3548 or +91 9979 232 586
- Customer Service (US): 1-415-735-7021 or +44 20 3286 7863
Mailing Address
Zaturn1 Laxmikunj Gujarat, India 380 007Paldi Ahmedabad
Official Website
Customers visiting the Zaturn website http://zatun.com/ have the opportunity to take a deep dive into the company; in particular the portfolio, game art and game development. There is information reliant to 2D game art, 3D game art and smartphone application development. There is a Customer Support center dedicated to informing customers of the benefits of Zaturn, including the costs of development, the expertise of the developers, the project management services and the customer guarantee. Zaturn provides information relating to news and updates on the Corporate Blog.
Social Media
Zaturn stays connected to customers through social media. The information on the social media pages is similar to the website, but the customer service goes the extra mile. On the website, we located the customer feedback form. On the social media pages, there is a platform to ask questions and voce concerns. The average response time from the customer service department was less than 30 minutes.
- Twitter: https://twitter.com/zatun
- Facebook: https://www.facebook.com/ZatunGameStudio
- LinkedIn: http://www.linkedin.com/company/zatun
- YouTube: http://www.youtube.com/Abhinavz3d
Customer Service Email
We sent a message to the customer service department asking for the hours of operation. We also addressed the availability of technical support. The automated response we received stated the customer service department would respond within 48 hours. We are still awaiting a response.
Customer Service: http://zatun.com/contact-us/our-contact/
Our Experience
When we contacted the customer service department, we reached a live agent in less than 30 seconds. We did not have to wait through an automated system. After the customer care agent answered the call, we asked several questions relating to the ESRB rating system for the online games. The agent explained the ratings system for online games as well as games designed for smart devices. We liked how the customer service department provided more information than what we asked. The overall experience was perfect. Can you say the same about your customer service experience? Take a moment to share your customer service story with us in the comments below.