Contacting YouTube Customer Service Center
When you want to watch the latest funny video or that fall on the stage during your favorite dance contest you visit YouTube. YouTube is a user-guided platform that allows account holders to upload videos. If the user earns enough views, YouTube may extend the opportunity to place ads on existing and new videos to earn revenue. YouTube customer service contacts are limited because using the service is free and free means there is no money to pay for a customer service team. If you’re having trouble with your account there is a detailed customer support page where common questions are answered.
Phone Contact Numbers
There is no customer service phone number for YouTube users, but the main phone number for YouTube corporate is available.
If you feel the need to put a pen to paper and write YouTube a letter, whether good or bad, you can contact the corporate offices by writing to:
YouTube, LLC901 Cherry Ave. San Bruno, CA 94066
Partners, customers, viewers and account holders all use the same main address to access YouTube at http://www.youtube.com. From the main page you can search for new and existing videos, but you can also watch featured and popular videos. If you find a video you love you can share it across social media and even embed the video in a blog or website.
Customer Service Email
There is a help page http://support.google.com/youtube/?hl=en-US and a Google expert forum http://productforums.google.com/forum/#!forum/youtube, but there is no dedicated email address customers can use to contact a representative for account help. There has to be a behind the scenes phone number and contact email because YouTube allows some users to generate income from uploaded videos and that sparks a need for customer service contact and account help.
YouTube claims there are contact us forms on certain topic pages. After searching for more than 20 minutes we managed to find ONE contact us page for Audio/Visual Issues. We searched for more pages and had a little luck.
- Audio/Video Issues: http://support.google.com/youtube/bin/request.py?&contact_type=avsync
- Suspended Account Inquiry: http://support.google.com/youtube/bin/request.py?&contact_type=accountdisabled
- Privacy and Security: https://support.google.com/wallet/bin/request.py?&contact_type=privacy_security
- Phishing: https://support.google.com/wallet/bin/request.py?&contact_type=phishing
We called the YouTube office number listed for the corporate headquarters. The phone number actually takes you to Google, not YouTube. YouTube is a Google property. We were given several options, but we chose 5 for customer service. None of the options pertained to YouTube at all and when the automated system asked us to press 3 for other options we were told to visit the customer help website.