Contacting Windows Live Customer Service Center
Windows Live is a Microsoft company. There are multiple services offered under the Windows Live moniker, including Hotmail, Skydrive, Messenger, Essentials and more. If you have concerns or issues with a Windows Live product or software, you’ll need to use the support page available from the main page of the Windows Live website to access customer service options. Windows Live is notorious for avoiding personal, one-on-one contact via phone.
Phone Contact Numbers
We were unable to find a phone number for Windows Live customer support, but we did find a number outside of the Windows Live website. The number is listed as OneCare and there are hundreds of comments from consumers having used the number for customer support. Check out the Our Experience section to see how we faired with Windows Live customer support.
- OneCare: 1-800-642-7676
You are not going to find a mailing address for Windows Live customer service, so your best bet is to send your communication to the Microsoft headquarters. It may take some time to receive a response, but keep sending letters and eventually someone will respond.
One Microsoft Way
Redmond, WA 98052-6399
Windows Live offers an official website at http://explore.live.com/. This website is the central point for all Windows Live applications, software and customer support. The Help Center http://explore.live.com/windows-live-help-center is available for customer support. According to some consumers, Windows Live phone support will tell customers they need to log in to the Help Center to find answers for their questions.
Customer Service Email
There is no customer service email for Windows Live. Most of the products offered by Microsoft under the Windows Live name are free, so customer service is difficult to come by. Your only option is to visit the Windows Live Help Center and search for questions similar to yours. You should be able to find a similar question as there are thousands of responses. You may need to choose a specific Windows Live product or service before searching for your question.
There is no contact phone number for Windows Live customer support. According to Windows Live and Microsoft, the parent company, most of the services provided by Windows Live are free to the customer so there is little income to support having a full call center. Customers who have issues with any of the Windows Live programs can access the support center online. There is also a customer support forum for additional support.
Have you contacted Windows Live for support? Tell us your story.