Contacting Walmart Customer Service Center
Walmart is the mega-store that carries everything from iPads to diapers, gourmet wines to prescription drugs. The one-stop shop also offers a huge website with tons of special product offers not available in stores. If you are a coupon shopper, Walmart offers coupon printing. There is even a section of the website for requesting free samples.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
With such a big company customers are bound to find tons of contact phone numbers. Below are the Walmart customer service phone numbers for a variety of consumer needs.
- Main customer service: 1-800-925-6278
- Financial services: 1-877-294-7880
- Business card services: 1-877-294-1086
- Gift card services: 1-888-537-5503
- Pharmacy refills: 1-800-273-3455
- Find a store near you: 1-800-881-9180
The corporate mailing address for Walmart is available for traditional mail correspondence. It is important not to send any personal information, like credit card numbers, via mail.
Walmart Home Office
702 SW 8th Street
Bentonville, AK 72716-8611
If you are looking for information on products available in store or online, or you want to check on an order or place an order, the main Walmart website is the best option. If you are looking for information on Walmart stores as a whole, the Walmart Stores website offers that information.
Customer Service Email
You may not be able to contact Walmart email customer service with a traditional email address, but you can submit a feedback form http://walmartstores.com/contactus/feedback.aspx via the Walmart Stores website. The feedback form requires following a three step process to collect information before submitting the form. We submitted a customer service request to test how long it takes for the company to respond.
We called the main customer service phone number. We pressed 0 to bypass the automated system and the system just restarted. We pressed 0 two more times in an attempt to be connected to customer service. The call was disconnected after the recorded message said the call could not be completed. We called back and followed through the entire automated system. We attempted to find a local store, but that system was automated as well. After a third call, we finally reached a customer service representative in the customer relations department. She answered our question about a product being recently discontinued, but only with a general response that store inventories were constantly changing.