Contacting Walmart Credit Card Customer Service Center
Walmart credit card is financed by GE Money. There are three personal/business cards offered – Discover/Store, Community and Business. Discover/Store is personal, Community for community services like nonprofits and Business is for businesses. Some applications for the Walmart credit card are available online and others require the applicant fill out the application and mail it in to Walmart customer service. Walmart attempted to start an internal company bank for quite some time with no luck. Instead, they’ve replaced the idea of a bank with a financial services division complete with an alternative to traditional banking, credit cards, bill pay and more.
Phone Contact Numbers
The customer service department is open from 9 AM to 8 PM EST Monday to Friday, as stated on one part of the Walmart credit card customer service site. On another page of the site customers are told to contact the customer service number 24 hours a day, 7 days a week if they have questions about interest fees or late charges.
- Walmart Credit Card Customer Service: 1-877-294-7880
- Walmart Discover Customer Service: 1-866-611-1148
- Walmart Community Card Application: 1-866-511-4015
- Card Security Department: 1-800-815-4051
- Walmart Corporate: 1-800-925-6278
We were unable to find a dedicated mailing address for Walmart credit card customer service, but there is a main Walmart corporate address and the address for the Card Security department.
Walmart Home Office702 SW 8th StBentonville, AR 72716
Walmart Card Security PO Box 39Roswell, GA 30077-0039
You can access the Walmart credit card customer service page at https://www2.onlinecreditcenter6.com/consumergen2/login.do?accountType=generic&clientId=walmart&langId=en&subActionId=1000. This page is a subset of the Walmart consumer website. If you wish to visit the site from a mobile device, Walmart offers a mobile site with complete account access at walmart.mycreditcard.mobi. You must have an Apple, Android or Blackberry device to access the page, according to mobile account instructions.
Customer Service Email
We found it extremely difficult to find a Walmart credit card customer service email, but we finally found an email form on the Walmart.com side of the website. Choose Walmart Credit Card from the drop-down menu and fill out the required customer information. Do not include your Walmart credit card number in your email for security purposes.
Our call to Walmart credit card customer service was interesting. The automated system can be bypassed by pressing 0 at which time you’re phone number will be matched against the Walmart credit card system. If there is a match you will be asked to verify the last four of the social security number. If not, you will be asked for your account number or other information to find your account. After accessing your account, the automated system will read off current account information before offering customer service options.