Contacting Vizio Customer Service Center
Vizio is a relatively new electronics company primarily sold at Walmart stores. The company was started by William Wang in 2002 as a consulting firm. The first product sold by Vizio was a plasma computer monitor that was revealed at the Consumer Electronics show in Las Vegas. The company expanded and grew over the next decade to where they are today. At last count, the most shipped more than 4 million HDTVs to customers around the world.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The contact information listed for Vizio customer service is simple and to the point. There are a couple of phone numbers, but only one main number for customer service.
- Customer Service (toll free): 1-888-849-4623
- Customer Service (local/toll): 1-949-428-2525
- Technical Support: 1-877-698-4946
- Press: 1-888-849-4623
If you have a little something on your mind and the only way you’ll feel better about it is to contact Vizio customer service by mail – send your letter to the top of the line.
Vizio Corporate Headquarters 39 Tesla Irvine, CA 92618
The official website for the Vizio company is located at http://www.vizio.com/. What we found interesting was the fact that different contact information is listed on this website and the http://www.store.vizio.comwebsite. We’ve listed both sets of information so customers have the best options for reaching the customer service agents they need today.
Despite there being some confusion about which set of contact information customers should use, there is no confusion about the social media contacts Vizio offers.
- Twitter: http://www.twitter.com/VIZIOtv
- Twitter Customer Support: http://www.twitter.com/VIZIOsupport
- Facebook: http://www.facebook.com/VIZIO
Customer Service Email
We found two websites and two separate contact emails – so we thought it best to give you both. If you need to contact the Vizio customer service team about your product, email:
- Technical Support: https://vizio.custhelp.com/app/ask
If you need a general email form for product or company inquiries; or to send an email about the customer service you received, use:
- Vizio Customer Service: http://store.vizio.com/contacts/
When customer service agents answer calls, we expect to hear a pleasant voice and a chipper tone. We are pleased to state the customer service team at Vizio is the embodiment of excitement. We listened to the automated system, bit after awaiting less than 60 seconds, the bright part of our day answered the call.
As to not ruin the mood, we asked if customers could purchase an extended warranty through the company instead of the retail location. The agent explained this is a viable option only if the product is still covered under the manufacturers warranty. After the questions, the agent was ready for another question. We want to know if your call to customer service resulted in the best experience of your day. have a minute to share your story? We would appreciate your comments below.