vitalchek

Contact Vitalchek Customer Service

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Contact Vitalchek Customer Service

Contacting Vitalchek Customer Service Center

Vitalchek is a company that works to provide customers with certified copies of birth certificates, death certificates, marriage records and divorce records. You can research and place your order online. According to Vitalchek, some government agencies suggest customers order documents from Vitalchek, but others offer direct document ordering. Vitalchek charges a fee for their services, in addition to the fee a government entity may charge. Vitalchek is not a government agency.

Contact Info:

Phone Contact Numbers

There is no Vitalchek customer service phone number, but we did find a number for the corporate office on another website. We checked out the phone number and managed to connect with a Vitalchek customer service agent.

  • Customer Service: 1-615-372-6800

Mailing Address

Send your letter to Vitalchek customer service at:

Vitalchek Attn: Customer Service P.O. Box 1703 Brentwood, TN 37024

You can address most customer service issues by mail, but you need to remember to include contact information if you need the company to contact you back about the topic of your letter. There is no mention on the official website that customer service responds to standard letters.

Official Website

You can order your documents from Vitalchek on the official website at https://www.vitalchek.com/. If you need to learn more about how the company works, check out the What We Do page at https://www.vitalchek.com/content/WhatWeDo.aspx.

Social Media

There are two social media pages for Vitalchek. Both are available to contact Vitalchek customer service, but remember to log in to your account on the website before attempting to send your message. If you have an issue with payment or billing, contact Vitalchek by phone or email to address those issues. You should never send specific financial information via social media, email or contact form, however.

Customer Service Email

We did not find a contact form or a Vitalchek customer service email address, but we did manage to find a contact form on the support page. You can use the contact form to submit a new question, but your answer will appear on the support page, not as an email conversation.

Our Experience

When we gave Vitalchek customer service a call we didn’t expect much as the phone number is not listed on the official website. However, we were pleasantly surprised to find few options and the ability to press 0 to connect directly with a customer service representative. The call lasted no more than 25 seconds before we reached a representative.

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5 Comments on “Contact Vitalchek Customer Service
  1. I need help. I have an order that was delivered via UPS 3 times, I was not home, due to my work hours. The order has been returned to Vitalchek. I’ve already been charged for the order and I need it by Thursday 16 Jan. Please resend the order and do not require a signature as I am not home during business hours.

    Thank You

  2. This company is one big ripoff. I submitted for a birth certificate. it said to go to a web page to do states application and the page was down. There is no response to emails. I will have to mail to state hopefully they will honor the order.

  3. when I was putting birthday in for verification purpose my computer jumped and the year was wrong.Instead of 1977 the year should have been 1981.

  4. quisiera saber sobre una orden de un certificado de defuncion de mi padre que solicite, o me pueden ayudar con un correo o un mumero de telefono les agradeceria mucho.

  5. I ordered 2 birth certificates for my son and paid a very hefty price of $19.50 for shipping that also said I would have to sign for this. My dogs chewed this to shreds. I have never paid this much for shipping, but wanted to be sure my sons birth certificates were safe so I paid it only to come home and have to pick up the shreds out of my yard. This is very poor service and to pay a total of $47 for 2 birth certificate’s to come home to have to pick out of the yard????!!

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