Contacting Viking Customer Service Center
Viking is a high-end kitchen appliance company. The company sells appliances for home and commercial use. Due to the high price of Viking merchandise, customers can find a product they like online and order a brochure detailing the equipment.
Contact Info:
Phone Contact Numbers
Viking customer service is available from 8 A.M. to 5 P.M. on weekdays. There are no weekend hours for the customer call center, but you can contact customer service by email during this time. However, the customer service team does not read the emails until normal business hours.
- Customer Service: 1-888-845-4641
- Cooking School: 1-877-737-7677
- Culinary Products: 1-800-216-5775
- Fax: 1-662-455-3127
- Corporate Office: 1-662-455-1200
Mailing Address
The Viking corporate office address is available for mail communication. This is not the fastest way to talk to customer service, but it is an available option.
Viking111 Front St. Greenwood, MS 38930
If you’re writing about a financial situation or concern, do not include any financial information in the letter – such as bank account or credit card numbers.
Official Website
Viking customer service and product information is listed on the official website at http://www.vikingrange.com. Customers can sign up for an account when they register their Viking product. Product brochures, email updates and product price quotes are also available.
Customer Service Email
Instead of listing three different URLs for contact forms, Viking customer service chooses to offer a dropdown menu. You can choose from Site Comments, Product Support or Customer Support. When you choose your topic on the Viking customer service http://www.vikingrange.com/consumer/category/other/contact-and-supportpage, you will be taken to a customer service contact form. Fill out the form, include a valid email address and wait for a response.
Customers can also choose to contact Viking customer service on Facebook or Twitter for faster customer service. You’ll need an account on Facebook or Twitter to make contact. Both websites are free to register.
Our Experience
When calling the customer service department for the Viking Range Corporation, you can press 0 to send the call directly to a representative. Our call was literally answered in less than 30 seconds. Companies like Viking have strong customer service teams because the products are high-end and the customers expect more.
Our call was simple. We found a product number and asked the customer service representative for some of the specifics about that model. She sounded hesitant and suggested we request a brochure to read about the model. When we told her we’d rather just hear the details she reluctantly read off some details about the model.
So, the customer service was fast, but not as friendly as we expected.