Contact Unilever Customer Service

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Contacting Unilever Customer Service Center

Unilever is a multinational, multi-brand company based in the UK and the Netherlands. The company is the parent company to brands such as Axe, Degree, TRESemme, Ben & Jerry’s and Dove, among others. To date, Unilever is one of the largest consumer goods companies in the world behind Nestle and Proctor & Gamble. Considering the company is so large, there are several ways to connect with the customer service department as well as the corporate offices.

Contact Info:

Phone Contact Numbers

  • Customer Service UK: 01372 945000

Mailing Address

Unilever PLC Port Sunlight Wirral Merseyside CH62 4ZD United Kingdom Registered in England and Wales Company Number: 41424


Unilever House 100 Victoria Embankment London EC4Y 0DY United Kingdom


Weena 455, PO Box 760 3000 DK Rotterdam The Netherlands

Official Website

Considering Unilever is the parent company to an assortment of brands, visiting the website http://www.unilever.com/ is like visiting a portal of information. Customers can read about the history of the company and where the executives want to take the company in the future. You can read the Unilever FAQs prior to contacting the customer support team to better prepare your Q&A session.

Social Media

Customers can engage in enticing conversations on the Unilever social media pages. When connecting with the customer service department on Twitter, ensure you use the hashtag (#) marketing, customer service, strategy or sustainability.

Customer Service Email

Although there are several email addresses for locations across the globe, we decided to send a message to the general customer service department. We asked if customers have concerns with a particular brand, should they contact the customer service department of the company or Unilever. We are still awaiting a response.

Our Experience

When we contacted the customer service department, we were able to reach a live agent in less than three (3) minutes. We have to note, we bypassed the automated system by pressing 0. The total length of the call was approximately 5 minutes. We liked the level of professionalism from the customer service department at Unilever. What say you? Share your thoughts below.

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6 Comments on “Contact Unilever Customer Service
  1. I am very happy with the help I received. I only have one problem. I complained about oily Western salad dressing. You replied that you would send me an envelope and to send the bar codes. That is good.
    I was wondering why I was sent a large padded envelope.
    Did you want the bottles.?
    Ref # 24?5 10764429 The number after the 24 is either a 1 or 7. I wasn’t sure. Sallie

  2. amvery confortable with your products , i wouldnt mine if you ca give me an opportunity to join your company, please, am a graduate with ten ywars of working experience in quantity surveying

  3. I am a loyal customer to Dove products since past 7 years. One of the products viz: Shampoo has been a concern for me over the past 6 months. After bath i have noticed that the shampoo leaves a white sticky residue similar to paint on the scalp. It requires three to four rinsing to remove this. I am really concerned of the quality of the product. could you please let me know why this has happened. Thanks

  4. I received a promotion for Magnum icecream: $10 off a movie and up to $25 off dinner when you buy 3 magnum ice cream multipacks and redeem codes on-line. I followed those instructions, and not knowing where to find a code sent Magnum an e-mail and the final e-mail informed me that unilever would reach out to me, but have not heard from Unilever. Thank you for your help in this matter.
    Helen K Lenhardt

  5. I would like to buy more off the Lizano Salsa.
    If you could let me know how to go about that would be awesome.
    I purchased some when I was in Costa Rica and was hoping
    I could get some here in Colorado.

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