Contacting Ulta Customer Service Center
Ulta is a high-end beauty center founded in 1990. The company operates 537 off-mall locations spanning 45 states. All locations are about 10,000 square feet and include both retail shopping and salon areas leased out to local beauty artists. Services offers in the salon side of the business will depend on the artist and location.
There is very little information listed for Ulta customer service. We expected a good deal of information because the company supports online orders, but we found a contact email and not much else. After looking through the privacy, returns and shipping pages we finally gathered most of the relevant contact information.
Phone Contact Numbers
You can call Ulta customer service with questions about in store or online purchases, services and customer service received. If you’re calling about an order, have the order number ready when calling.
- Ulta Phone Number: 1-866-983-8582
- Corporate: 1-630-410-4800
While most people choose to contact Ulta customer service by phone or email, you may find writing a letter the best way to express your feelings. Letters can be addressed to the Ulta corporate office in Illinois.
Ulta CorporateAttn: Customer Service1000 Remington BlvdSte 120 Bolingbrook, IL 60440
Ulta Returns Department1135 Arbor DrRomeoville, IL 60446
We found Ulta customer service information online at http://www.ulta.com/. The site serves as an online store and customer service portal, though store services are much more prominent than customer service information.
Connect and get your answer from customer service today. No matter where you are if you have an Internet-ready device you can access Ulta customer service via sites like Facebook and Twitter.
- Facebook: http://www.facebook.com/ULTA/
- Twitter: http://twitter.com/ULTA_Beauty
- Pinterest: http://pinterest.com/ultabeauty
- YouTube: http://www.youtube.com/user/ultabeauty
Customer Service Email
According to the message published on the contact page, do not include financial, credit card or personal information of any kind. This includes gift card or eGift card numbers.
We called Ulta customer service and our call was immediately answered by a welcome message telling us we could use the website for additional customer service options. You can press 1 for store or salon issues, 2 for receipt lookup, 3 for Ulta.com website issues, 4 for rewards program or 5 for store locations. The list of options will be repeated if you press none of these options. We pressed 3 for website issues and music started playing. We waited on hold for more than three minutes before the customer service agent answered the call.