Contacting Twitter Customer Service Center
Twitter, the micro-blogging social media site, is one of the most popular destinations on the Internet. Users often download mobile applications to phones, tablets and other mobile devices to stay in touch with followers on a constant basis. The reach of some Twitter users has been a topic of media interest for quite some time. John Mayer, for instance, admitted to being addicted to Twitter – updating on a constant basis. Conan O’Brien managed to follow no one but gain more than 6 million followers. When he started following one person that person became an instant Internet sensation. Twitter accounts are free, but there are paid opportunities with Twitter such as featured spots and partnerships.
The majority of customer contacts to Twitter pertain to functional problems on the site. Before searching through the Twitter help page, contact Twitter via your Twitter account, or a friend’s account if yours in inaccessible, for more information on how to solve the problem. It is much easier to ask Twitter to locate the specific page with the information you need than to search through hundreds, or thousands, of pages of content looking for one answer.
Phone Contact Numbers
There is no contact number listed for Twitter support – this is a virtual social media company so we didn’t expect one, but we did find a number for Twitter corporate.
- Twitter Corporate: 1-415-222-9670
Twitter is one of the few social media companies that openly accept customer service contact. The mailing address is listed on the Contact Us page.
Twitter, Inc. 1355 Market St. Ste. 900San Francisco, CA 94103
The main website for Twitter is located at https://www.twitter.com. You can also find the support page at https://www.support.twitter.com. There is, of course, a Twitter page for contacting support. All you have to do is address your Tweet to @Support.
Customer Service Email
You may not be able to contact Twitter by traditional email, but you can submit a form to Twitter that addresses the problem you are having. Twitter offers an entire page of forms to direct your inquiry to the correct department. You can find all the Twitter customer service forms at https://support.twitter.com/forms.
When we called the Twitter corporate number we were asked to press 1 for Twitter customer support. A message followed that explained Twitter did not talk to customers via phone for customer support. If you need customer support you will have to visit the Help Center or tweet @Support for more information and customer service.