Contacting Timex Customer Service Center
Timex is a watch and timepiece company established in the late 1800s. The company started out developing affordable home and mantle clocks under the name Waterbury Clock. Waterbury Clock expanded to include Waterbury Watch, which created the first affordable pocket watch. The name was changed to US Time Company in the 1940s. In 1950, the Timex watch was released and soon the company changed its name to Timex. Today Timex is responsible for cutting edge technology and beautiful watch design, but it maintains a firm foot in the affordable and functional watch market.
Phone Contact Numbers
The Timex customer service department is available to answer calls about products and repair requests.
- Customer Service: 1-800-448-4639
- Corporate: 1-204-346-5000
There are two addresses listed for Timex customer service. One is dedicated to just answering customer service inquiries and the other is the corporate address.
Timex1302 Pike AveNorth Little Rock, AR 72114
Timex Group USAPO Box 310Middlebury, CT 06762
The Timex official website is available at http://www.timex.com. Visitors can find a complete list with pictures and descriptions for all current watches and timepieces in production by Timex. There is a link for the Timex support department, which is different than the customer service department. Support is available for Timex owners who’ve registered their piece. Visit http://www.timex.com/timex_support to register your Timex.
Customer Service Email
In the event that calling takes too much time and letter writing seems like an impossible task, there is an email address for the Timex customer service department. You can email Timex at firstname.lastname@example.org. This is a standard email address, so fill in the subject line of your email to ensure your message is sorted and opened by the proper department. If you wish to be contacted in return by a means other than email, include your contact information in the email.
If you have a Data Link or Beepwear product and you need technical support, contact email@example.com for more information.
We want you to have the best customer service experience possible, but that probably won’t happen when you call the Timex customer service line. The automated system uses a robotic computer voice that annoyed us in seconds. Press 4 if you are calling about an advanced product like a heart rate monitor, GPS or Data Link. After that initial message the voice changed to a normal voice, but when we pressed 0 to skip the list of options, the call was disconnected. We called back and waited through the robotic voice again and all the options and our call was transferred to an agent. The agent gave us the address of the nearest repair center.