Contacting Thomson Customer Service Center
Thomson is a travel agency located in the United Kingdom. The company was established in 1965 with just a few employees, but today they’ve grown to employ more than 18,000 and help people travel throughout the world during all four seasons via cruise, plane or rail. Before checking out the travel pages of Thomson Holidays, make sure you know what kind of trip you want to take because in just a few clicks you can get lost on the vast website with seemingly limitless holiday options.
Contact Info:
Phone Contact Numbers
Thomson has one of the most detailed lists of phone numbers we’ve encountered. If you want to contact Thomson, you’ll have to choose the right contact phone number.
The customer call center for most Thomson customer service lines is open from 8 AM to 8 PM Monday to Friday, 9 AM to 5 PM Saturday and 10 AM to 5 PM Sunday.
- Weddings: 0871-664-0131
- Groups: 0871-971-0560
- Special Needs Assistance: 0844-871-1600
- Payments: 0844-871-0878
- Advance Passenger Info: 0844-871-1597
- Flights: 0871-231-4787
- Ski Trips: 0871-971-0578
- Ski Groups: 0871-230-8117
- Ski Weddings: 0871-230-8124
- New Cruises: 0871-231-5938
- General Cruise Questions: 0844-871-0872
- Shore Trips: 0871-687-0377
- Special Needs Assistance: 0844-871-1600
- Cruise Groups: 0871-971-0560
- Blessings at Sea: 0871-231-4908
- Pre-Book Cabins: 0871-231-4908
- Thomson Airways: 0844-871-1603
- Lakes and Mountains: 0871-230-8181
- Groups: 0870-166-4954
- Weddings: 0870-166-4991
- Worldwide Travel: 0844-050-2828
Mailing Address
Thomson Customer ServicePre Travel Services TUI UKColumbus House – Westwood Business ParkWestwood Way – Coventry CV4 8TT
Or
Thomson Cruise Service CentreMariner StreetSwansea SA1 5BA
Official Website
Customers visiting the official Thomson website http://www.thomson.co.uk/ can plan a holiday, locate and book hotel accommodations, manage packages as well as find special deal and promotions.
Customer Service Email
There are multiple email addresses for Thomson customer service, but we’ve added the most important. Every kind of trip question you could have for Thomson travel agency can be answered by one of these customer service departments.
- Customer Service: http://www.thomson.co.uk/editorial/send-us-an-email.html
- Ski Customer Service: pds@thomson-ski.com
- Lakes and Mountains Customer Service: reservations@thomsonlakes.co.uk
- Worldwide Trips: groups@thomsonworldwide.com
- Travel Feedback: http://www.thomson.co.uk/editorial/legal/contact-us.html
- Travel Complaints: http://www.thomson.co.uk/editorial/send-us-an-email-postTravel.html
You can also choose to write to the After Travel department of Thomson Holidays with your travel complaint.
Thomson Holidays
After Travel Customer Support
Wigmore House – Wigmore Lane
Luton LU2 9TN
Our Experience
We did not contact Thomson by phone because the travel company is located in the UK. If you have experience working with the Thomson customer service department, make sure to leave a comment on the piece to help us keep consumers informed. When it comes to booking a vacation, no one wants poor customer service – does Thomson offer that or are the customer service agents a dream to work with?