Contact Terminix Customer Service

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Contacting Terminix Customer Service Center

Terminix is a pest control company that provides products and services for residential homes and commercial buildings. The company specializes in termites, general home pests and bed bugs. You can contact Terminix for a free consultation complete with an estimate cost for service. This consultation is available by appointment only.

Terminix is more than just a pest control business, however. There are other businesses working under the same main company as Terminix, including Merry Maids, TruGreen, ServiceMaster, American Home Shield and FurnitureMedic.

Contact Info:

Terminix has different contact information for residential and commercial accounts. Both are listed below so customers have access to the best contact information no matter what type of account they have with Terminix.

Phone Contact Numbers

A customer service representative is available at the one and only Terminix phone number we could find.

  • Terminix Customer Service: 1-866-319-6147
  • Commercial Customer Service: 1-901-766-1247
  • Commercial Fax: 1-907-766-1210

Mailing Address

We were surprised to find that Terminix is an international company, so the address we’ve provided here is for the main corporate office.

Terminix Corporate 860 Ridge Lake Blvd. Memphis, TN 38120

If you have an account with the Terminix Commercial Division, use the following mailing address.

Terminix Commercial Division Management

860 Ride Lake Blvd

Memphis, TN 38120

Official Website

Your official Terminix website is available at http://www.terminix.com. Visitors can learn more about the services provided by Terminix, request a free in-home consultation or register for account access to manage their Terminix service online. These options are available for both residential and commercial customers.

Customer Service Email

Terminix allows customers to contact the service department using the contact form. You will need to fill in your account number to send the form. If you don’t know your account number you can look on a current bill or call customer service for other account verification options.

We sent an email to the customer service department asking for information relating to ridding a location of a specific pest. The automated response stated we should receive a response within 1 business day.

Our Experience

The customer hotline features several options directing customers to the appropriate department. We selected 0 to expedite our call to the customer service department. When the agent answered the call after approximately 3 minutes, we asked if the chemical agent was safe around small children and pets. We were assured the chemical were safe, but the company recommends vacating the home for a minimum of four hours after the initial treatment.

Considering the question dealt with such a sensitive topic, we are glad the representative gave us an honest answer. How did your call to the customer service turn out? Do you have a moment to leave a comment below?

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Rating: 1.0/5 (2 votes cast)
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3 Comments on “Contact Terminix Customer Service
  1. I made an appointment to start quarterly service started for my home. I made this appointment a week ago online and received 2 conformation emails that we were good to go for this morning, 6-29-13 between 8-10 am. I received a call at 9am stating that there was no service tech in my area. Isn’t that what an appointment is for? I stayed an extra day to go on vacation to wait for terminex this morning. I understand if someone calls off or is late but to tell me that no one is in the area? That’s a lack of customer respect for the customer. I made this appointment a week ago. I also run a large business with more then 100 employees and currently use terminex, but with customer service like this I am going to pull my business from the commercial terminex too.
    I’m sure this complaint will fall on deaf ears but I felt like your company should know about a lost of a residential and commercial customer.

    Thank you

  2. We have bed bugs & our rooms were treated on July 25 & August 14th. I have questions but when the guy calls too broke up. Please email how long I need to keep clothes, pictures, books, & all of our items in black trash bags including dvds

  3. Horrible. !! I cancelled my service before I moved and obviously they did not remember they talked to me and now 6 months after I moved they have sent me a statement that I am late!!! I CANCELLED my service and obviously they do not understand cancel

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