Contacting Terminix Customer Service Center
Terminix is a pest control company that provides products and services for residential homes and commercial buildings. The company specializes in termites, general home pests and bed bugs. You can contact Terminix for a free consultation complete with an estimate cost for service. This consultation is available by appointment only.
Terminix is more than just a pest control business, however. There are other businesses working under the same main company as Terminix, including Merry Maids, TruGreen, ServiceMaster, American Home Shield and FurnitureMedic.Click here to leave a comment about your customer service experience.
Terminix has different contact information for residential and commercial accounts. Both are listed below so customers have access to the best contact information no matter what type of account they have with Terminix.
Phone Contact Numbers
A customer service representative is available at the one and only Terminix phone number we could find.
- Terminix Customer Service: 1-866-319-6147
- Commercial Customer Service: 1-901-766-1247
- Commercial Fax: 1-907-766-1210
We were surprised to find that Terminix is an international company, so the address we’ve provided here is for the main corporate office.
Terminix Corporate 860 Ridge Lake Blvd. Memphis, TN 38120
If you have an account with the Terminix Commercial Division, use the following mailing address.
Terminix Commercial Division Management
860 Ride Lake Blvd
Memphis, TN 38120
Your official Terminix website is available at http://www.terminix.com. Visitors can learn more about the services provided by Terminix, request a free in-home consultation or register for account access to manage their Terminix service online. These options are available for both residential and commercial customers.
Customer Service Email
Terminix allows customers to contact the service department using the contact form. You will need to fill in your account number to send the form. If you don’t know your account number you can look on a current bill or call customer service for other account verification options.
- Customer Service: http://www.terminix.com/Customer/Inquiry/
- Update Your Address: http://www.terminix.com/Customer/Moving/
- Commercial: Commercial@Terminix.com
We sent an email to the customer service department asking for information relating to ridding a location of a specific pest. The automated response stated we should receive a response within 1 business day.
The customer hotline features several options directing customers to the appropriate department. We selected 0 to expedite our call to the customer service department. When the agent answered the call after approximately 3 minutes, we asked if the chemical agent was safe around small children and pets. We were assured the chemical were safe, but the company recommends vacating the home for a minimum of four hours after the initial treatment.
Considering the question dealt with such a sensitive topic, we are glad the representative gave us an honest answer. How did your call to the customer service turn out? Do you have a moment to leave a comment below?