Contacting Sprint Customer Service Center
Sprint is one of the premier cell phone companies in the United States. In addition to cell phone services, the company also offers other mobile services, but has yet to stretch beyond the mobile sector like other mobile phone companies. Sprint has a residential and business service department. Contact Info:
Phone Contact Numbers
From the main page of the website, customers are given the phone number to order service. Typically, customer service phone numbers for sales are answered more quickly than the phone number used for customer service inquiries for current account holders. If you contact customer service through the sales line, they will either transfer you to customer service or give you the general customer service phone number to call.
- Sales customer service: 1-866-866-7509
- Sprint Customer Service: 1-800-211-4727
- Nextel Customer Service: 1-800-639-6111
- Wireline Customer Service: 1-800-877-4646
- Business Customer Service: 1-800-927-2199
There are two mailing address listed on the Sprint customer service website. One is for payments and the other is for customer service. The customer service address is:
6391 Sprint Parkway
Overland Park, KS 66251-4300
If you are a business customer, you can use the same mailing address for customer service communication.
If you are a current Sprint customer or you want to learn more about Sprint services, you can do so at the official Sprint website: http://www.sprint.com. Customers can easily sort through available phones, find out if they are currently located in a service area and even place an order for new Sprint service. At this time, all Sprint service requires a contractual commitment.
Customer Service Email
There is no email address listed on the Sprint website, but we did find an email form on the side of the Email Us page.
Social Media and Sprint
You can find Sprint on Facebook and Twitter. Customer service contact can be made through either avenue.
- Facebook: http://www.facebook.com/sprint.
- Twitter: @sprint
Calling customer service was simple and easy. When we called, we noticed the automated system. After a few presses of the buttons, we were greeted by the Sprint customer service representative. We inquired about initiating service and the clearly spoken customer care specialist answered all of our questions.
Another resource to use is the corporate email here: http://search.sprint.com/inquiraapp/contact.jsp?INTNAV=ATG:FT:Email. We sent an email and the website stated we would receive a response within one business day.
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