Contact Six Flags Customer Service

Contacting Six Flags Customer Service Center

Six Flags is an amusement park with locations in Maryland, California, Texas, New Jersey and Illinois – among MANY other locations. Some of the amusement park rides are similar, but others are location-specific, so some roller coaster addicts travel all over the US just to say they’ve ridden all the Six Flags rides.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The Six Flags phone number list we’ve provided is for the main office and all US/Canada locations. If you don’t see the Six Flags phone number you need, visit that National Contact page  for a complete listing and address information. There is an extension listed after some phone numbers. This extension is for the Guest Relations department.

  • Six Flags America: 1-301-249-1500 X 3289
  • Six Flags Discovery Kingdom: 1-707-644-4000 X 374
  • Six Flags Fiesta Texas: 1-210-697-5000
  • Six Flags Great Adventure: 1-732-928-1821 X 2838
  • Six Flags Great America: 1-847-249-4636
  • Six Flags Hurricane Harbor – TX: 1-817-265-3356 X 3867
  • Six Flags Hurricane Harbor – CA: 1-661-255-4527 or 4103
  • Six Flags Hurricane Harbor – NJ: 1-732-928-2000 X 1821
  • Six Flags Magic Mountain: 1-661-255-4100
  • Six Flags Mexico: 52-55-53-39-36-00 X 1426 or 1234
  • Six Flags New England: 1-413-789-9300
  • Six Flags Over Georgia: 1-770-739-3400 X 3298
  • Six Flags Over Texas: 1-817-938-5300 X 3139
  • Six Flags St Louis: 1-636-938-5300 X 397
  • Six Flags White Water: 1-770-590-4067
  • Six Flags Wild Safari: 1-732-928-200202 X 2838
  • The Great Escape (Splashwater Kingdom): 1-518-792-3500 X 3269
  • La Ronde: 1-514-397-2001 X 2623

Mailing Address

The mailing addresses for each for each of the Six Flags parks are listed on the official website, but we think you’d rather contact the big bosses than the little bosses with your problem or praise. Here are two mailing address for Six Flags corporate.

Six Flags Corporate924 Ave J EGrand Prairie, TX 75050


Six Flags Corporate230 Park Ave16th FlNew York, NY 10169

Official Website

Check out everything Six Flags has to offer on the official website at You can find your nearest park, plan your Six Flags trip and even purchase your tickets online. If you have a large family, plan on traveling for a group meeting or organization, check out the group rates for large ticket purchases.

Customer Service Email

There is also a contact form listed on the Six Flags corporate website. You can access the contact form at We decided to contact the customer service team about roller coaster maintenance and cleaning to test how long it takes to answer a customer question.

The corporate officers receive customer service email at:

Our Experience

The call to Six Flags was a bit challenging. Considering Six Flags closes during select seasons, we afraid our call would go unanswered. Fortunately, the customer service team answered the call. Our question to them was, does the customer service department close when the park closes? The agent answered no. The customer service team is available by phone, email, traditional mail or through social media throughout the business day.

Have you had a different experience with the customer service department at Six Flags? Share your thoughts with us.

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32 Comments on “Contact Six Flags Customer Service
  1. what is the ticket price for six flags there are 2 adults 3 kids how much would that be if i was in new jersey jackson

  2. Hurricane Harbor – While visiting the park yesterday, my daughter & friends had $2500 worth of things stolen. Phones, keys, money, clothes etc.. I tried contacting park mgr. & corperate. When I contacted local police I was told its a HUGE PROBLEM THERE! High volume of theft! No one in management etc.. will return my calls. Supervisors said “oh well, to bad so sad”!!! Take my advice & go ANYWHERE BUT SIX FLAGS!! They take your $$$ and RUN!!!.

  3. What a shame. Upon arriving at Six Flags in Gurnee, Illinois, the weather changed for the worst. All rides were closed before we could ride on any of them. I had kids with me ages 8-13. When asked if we could just have a ticket for a return day, we were told, NO! Policy states no rain checks. We didn’t even want our money back, we only wanted to visit again. Shameful that the kids left unhappy. Can anything be done about this? We just want to return on another day???

  4. First I would like to ask when does the 2013 season pass expire? I am a man with cancer which in no way is your fault. Every year I purchase 20 season passes for unfortunate children in San Antonio and Houston. This year because of my illness I was not able to get to Houston to bring the children to San Antonio. I have 4 tickets that have not been used. Please tell me if there is anyway you can help me so I do not lose my $240.00. At this time my health is not great but is alot better. Thanks.

  5. I’m really upset I’m rying to go to the site to order ticket for a discount. The site will not let me purchase tickets. I call the Illinois customer service number to get help and they tell me they cannot help me with that issue. How do I get a discount before I get to the park? I do not want to pay full price due to a site not working and POOR CUSTOMER SERVICE.

  6. At 6 flags Magic Mountain, I rented a ACV (cart) so I could enjoy the park without being in pain, due to a recent knee replacement. The ACV broke down on a hill, and they left me sitting there in the heat for 2 1/2 hours before sending someone to fix it. Customer service was terrible, and they actually had a security guard standing 5 ft from me in a menacing manner while I complained to guest relations. Will be my last trip there for sure! A week after the complaint filed, still no contact from the park or management.

  7. In response to the treatment of the Marine Vet who was denied access to your New Jersey park,I too am a veteran and I can promise you this my family or myself will never step foot in any of your parks I know alot of other veterans who feel the same way,now we know how you treat our veterans,you treat them like crap over a shirt with a Marine charity,you owe that man more than an apology thats for sure

  8. If you wish to purchase a season pass with a payment plan think about it twice. It’s been over a year and they still charging me for that season pass. They said that you have to cancel by going on the web because no one answer the phone. . I keep on calling,going on the web and went to the office of the park but no one to help cancel the pass and get my money back. Very bad customer service.

  9. I hardly get an answer. “the wireless customer is not available” is the usual answer. here’s another one. the recording gets to the end and magically right when you think you’re going to get a number, interference scrambles it. get real. i’m cancelling if I don’t hear from you.

  10. Tried to purchase tickets using 3 credit cards. It will not except any. Tried to call just get a recording. Whats a good solution?

  11. I have been trying for 2 years to get a situation corrected. They offered me an offer and then came thru with it.

    My # GSR412315. You offered me GOLD PASSES w/ free parking or maybe a discount season pass,but never finalized anything.

    Please get back to me.

  12. Military retires get discounts at many places to show gratitude for their service. These men and women were called upon to defend the in grained believe in the American way of life, but are not good enough to be offered a discount to visit the parks. Park management shows very little respect for all veterans especially those that became disabled defending this country’s beliefs. Do PROFITS carry more weight than the piece or pieces of themselves the men and women left behind for the right to live in a free country? “Thank you for your service” doesn’t cut it, doesn’t show concern, and doesn’t give these individuals a better opportunity to afford the parks for some well deserved entertainment.

  13. I was told I was to recieve four free tickets to six flags per my e mail , it’s been two weeks and haven’t seen any tickets or heard from anybody , tried to call six flags but nobody ever answers

  14. I cannot get through to a live person when calling Six Flags St. Louis. Needed to change mailing option to receive my tickets faster than two weeks! My out of town guests will no longer be here.

  15. It sucks there isn’t any one to actually talk to. This will be the last time I deal with 6 flags plenty of other amusement parks

  16. this place sucks, they hang up on you ohn customer service i cannceled my my pass and they still charge worrssss customer service ever cant even speak english rude they hung up 0on me

  17. been trying to get someone to contact me by phone for 2 weeks still no call the service really sucks bad

  18. I was visiting Six Flags over Georgia with my 2 boys and 12 friends. My sons Iphone 6 slipped out of his pocket and Superman ride. It was in plain view on a platform by a set of stairs close to end of ride. Nobody working the ride said they were authorized to retrieve it but told me to go to Guest Services who sent me to lost and found to file a report, (#1504855) they said when park closed the one guy that was allowed on the platform would bring item to lost and found. We waited lost and found lady was totally mean told us to leave she wasnt going to get phone. Went back to Superman ride security told me guy didn’t show up. So all these people are aware our $600 phone is on a platform nobody would get it. Said we would have an answer in 48 hours if they could retrieve it. Today is July 13, 5 days later, no answer just reminders they are working on it. If they can’t find phone it has been taken by the “only” person allowed or someone else. Whenever it’s turned on I can track it and possibly make an arrest. I’m shocked by how unprofessional Six Flags and Charger back are about personal property of guest. The signs say its very important and take it seriously, no way! I bought 12 fast passes and 12 regular passes and couldnt even get any customer service. chargerback and six flags missed their 48 hour window. Nothing could replace everything we lost on our phone but I really think someone should try. This is inexcusable I’ve sent so many emails, taken surveys, left messages, no reponoses

  19. HORRIBLE!!!! Can’t speak to a real person. To send an email must complete their form which does not apply to my question and says they will get back in a week.
    Left a message for them to call back–no response. TERRIBLE customer service!

  20. Why does no one pick up or why can’t we go back to the old days where instead of a automated voice someone picked up the phone… how long does it take for the 100 dollar refund to come back onto my card I have bills to pay an need that 100 now

  21. My six year old grandson suffered yet another disappointment today. His parents’ divorce was final just two weeks ago; even though he has been In his fathers’ care all of his life and his mother has been the breadwinner the judge awarded custody to Mom. While still in his fathers custody he was an exceptional student in kindergarten reading more than 25 books with a comprehension testing at 99%. His Dad is disabled and unemployed. I know that being a venue the point is to make money, however I also know that you have a special budget for special cases and word of mouth can hurt you as well as help you.(PR) My personal story is also sad, but I am sure you are not interested. I just don/t understand how you could not extend a kindness to my US Veteran Son And his son/ the ticket expired two days ago and no exceptions are even considered by management? Shame on You

  22. Came to Hurricane Harbor on August 20,2015, My daughter with Cerebral Palsy can only benefit and truly enjoy the “Lazy River Ride” Unfortunately, the ride was closed ALL DAY. We did manage the “Wave Pool” for a little while. This park should have posts on their website every morning of what rides are closed OR have it advertised at the entrance so you can decide whether to stay or go somewhere else for the day.
    Unfortunately, we got there, PAID Full Price, went to the lockers, off to the Lazy River, WOW CLOSED!!!!!!!!!!! It has been 6 years since we were there last, I don’t think we would ever consider this place again.” LAND OF MAKE BELIEVE”
    IS alot more reasonable in price and never had that happen to us. We thought we would give HH a try since their “Lazy River” is much larger. WHAT A DISSAPOINTMENT.

  23. Dear Sir/Madam

    I attended Hurricane Harbour yesterday with some friends .There were 4 adults and 7 children aged between 11 and 17.We had decided to purchase Flash passes for the day as it was the final big day out before school started and we wanted to get the best from the park. We purchased 5 passes ( 2 of us opted out due to financial constraints because as you can imagine and extra $35 per person is A LOT).

    You can imagine how disappointed we were when after spending $69.95 per person to find that all those with Flash passes were waiting up to an hour to get on a ride.If I am honest I find it false advertising to advertise a product which clearly does not do what it says it does.We all arrived planning to come back next week in order to take advantage of the “season pass” promotion thinking that we would then purchase fast passes once or twice extra next season.We left considerably lighter of pocket if you allow for food and drinks and have decided that we would not even bother with season passes.

    I also realise that many of your staff (students) have returned to college but to say that the park was understaffed would be an understatement.This is in itself added to the queuing issues.

    I think we can safely say that whilst the children enjoyed the day,the adults felt that as though we had been robbed at gunpoint and we will not be making the Six Flags trips a regular fun day out for a very long time.


    Pam McGuinness


  25. Since your corporation sees fit to hold a Muslim and friends day but have never bothered with us Christians my family and I will no longer visit your facilities since you are pandering to one religion – a religion that has one goal – obliterate America!

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