Contacting Singer Customer Service Center
Singer is a sewing company with a long history and a strong, dedicated fan base. No matter how many new companies come out with fancy sewing equipment, Singer always stands tall and outlasts the competition.
We find that older, more established companies are more willing to openly share customer service information and that is the case with Singer. Customers are given phone, mail and email contact details.
Phone Contact Numbers
Call Singer customer service from 8 AM to 4 PM CST Monday to Friday. You can also fax documents or letters to the customer service team.
- Singer Customer Service: 1-800-474-6437
- Customer Service Canada: 1-800-363-1958
Canadian representatives are available from 8:30 AM to 4 PM Monday to Friday.
We were surprised to find a dedicated mailing address for Singer customer service. Many companies choose to list the corporate address as a contact address, which leaves most consumers worried about the letter being delivered, read, and most importantly, acted upon. Providing a dedicated post office box for customer service mail means Singer is not afraid to hear from you. Singer also lists the physical address for customers who prefer not to use a post office box.
Singer Sewing CompanyPO Box 7017LaVergne, TN 37086
Singer Sewing Company1224 Heil Quaker BlvdLaVergne, TN 37086
Check out http://www.singerco.com for the official Singerwebsite. The site includes information on current models, customer service contact details and designs customers can use for free. At the bottom of each page are links to social media sites where customers can connect with Singer and even talk with a customer service representative via Facebook or Twitter.
Choosing to contact Singer customer service by social media is becoming increasingly popular. The message you send via Twitter or Facebook is not listed publicly unless the company so chooses to list it.
Customer Service Email
Email customer service from the main contact us page here firstname.lastname@example.org. The form gives you the option of entering a purchase date and detailed product information, but you don’t have to include all that information if you’re using the form to ask a product question.
Considering the the company is an international business, we expected a long wait and unruly customer service team. What we encountered was a friendly team of employees willing to assist us with our questions and concerns. We first encountered the standard automated system which directed us to the customer service department. We connected with the customer service team in less than 30 seconds.
We asked the agent for information regarding maintenance locations for customers with products out of warranty. We received a complete list of service centers across the U.S. Great detail and friendly customer service is what wins over customers. Care to share your store and experiences? Take a minute to comment below.