Contacting Showboat Atlantic City Customer Service Center
The Showboat Atlantic City hotel and casino mimics a New Orleans showboat adventure without ever leaving the boardwalk. The casino is part of a large family of hotels and casinos located across the United States, particularly in Las Vegas and Atlantic City.
When you’re looking for contact information for Showboat Atlantic City customer service you have to click on the Getting Here tab on the lower left side of the page. This tab takes you to all the available contact information for the hotel and casino.
Phone Contact Numbers
You can call the Showboat Atlantic City phone number 24 hours a day.
- Customer Service (toll-free): 1-800-621-0020
- Customer Service (local): 1-609-343-4000
- Box Office: 1-800-736-1420
You can write a letter to the Showboat Atlantic City customer service department at:
Showboat Atlantic City 801 Boardwalk Atlantic City, NJ 08401
Your letter should include your name and contact information, including an email address and phone number if possible. Including additional contact information other than your mailing address makes it easier for customer service to contact you back.
Located at http://www.showboatac.com is the official website for the Showboat Atlantic City. The site describes the hotel and casino, reveals the latest scheduled entertainment and offers visitors the ability to book rooms and even air travel to the hotel and casino. There is also quite a bit of information on the Total Rewards program, which works by giving patrons rewards for visiting hotels and casinos within the Showboat family.
Customer Service Email
All customer service emails within this family of hotels and casinos are routed through the same form located at http://www.totalrewards.com/CustomerService.do?action=ACTION_SEND_US_EMAIL. You must choose whether or not you are a Total Rewards member to send your email. Then, fill out the information requested and send your message to an agent who’ll look into the problem or record your compliment.
Showboat Atlantic City customer service is answered by a loud automated message. You are given a long list of options to choose from and the options are spoke extremely fast. You can press 1 for casino host, 2 for reservations, 3 for bus operations, 4 for customer service, 5 for convention and catering, 6 for billing. After pressing 4 you will be moved to another long list of options. By the time we reached the customer service desk we’d been on the phone for more than three minutes just listening to available options. The agent was happy to talk with us about the benefits of the Total Rewards program and she spoke clearly and confidently. All the information provided matched what was on the Showboat website.