Contact Shopko Customer Service

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Contacting Shopko Customer Service Center

Shopko is a large retail store chain with stores in the Northern, Midwest and Western United States. The company provides customers with online and offline customers services, as well as the ability to order online. Shopko can be loosely compared to Walmart, Target and Kmart for the northern US states.

Contact Info:

We came across contact information for Shopko online and offline customer service. When necessary we included both sets of information.

Phone Contact Numbers

You can contact Shopko customer service for questions about online orders from 6 AM to 11 PM CT. Retail customer service is available 24/7 to meet customer needs any time, night or day.

  • Online Customer Service: 1-800-869-5819
  • Retail Customer Service: 1-800-791-7333
  • Gift Cards: 1-866-784-4438

Mailing Address

Written communication must be addressed to the customer service team at corporate office.

Shopko Stores Operating CompanyAttn: Customer ServicePO Box 19060Green Bay, WI 54307

This is not the mailing address to use if you want to return an order from Shopko online. There is a return label that you need to use. That return label is imprinted with the return address. If you don’t have the return label you can call Shopko customer service for detailed return instructions, but don’t send your merchandise to this address.

Official Website

Visit for all the latest deals and contact information from Shopko. The Shopko phone number and email links are listed on the Contact Us page, but you can also find some information hidden in the privacy policy.

Social Media

We found a wealth of social media links on the Shopko website. You can connect with the company to send messages to customer service or just keep track of news and updates from Shopko customer service.

Customer Service Email

In addition to designated customer service phone numbers for online and retail locations, there are designated email addresses. You can ask the same questions you would over the phone by email with the exception of financial issues that may require verifying private information.

Our Experience

We called Shopko customer service so you could know how to navigate the automated system faster. When you call the order will be picked up immediately by an automated system that starts listing options. You cannot press 0 to skip this list. Press 1 to place an order, 2 for an online customer service agent, 3 to locate a nearby store or 4 to talk with an agent about your Shopko experience.

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One comment on “Contact Shopko Customer Service
  1. Poor service no disable chair that was working we went to walmart and spent our money I was very disappointed that was the third time in 5 weeks this has happened you need to fix your wheel chairs when you have cancer and you need help in walking and there is no chairs and your cashier rolls her eyes in her head walmart looks better in many ways Thanks for your time Carolyn Bradley

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