Contacting Shopko Customer Service Center
Shopko is a large retail store chain with stores in the Northern, Midwest and Western United States. The company provides customers with online and offline customers services, as well as the ability to order online. Shopko can be loosely compared to Walmart, Target and Kmart for the northern US states.
We came across contact information for Shopko online and offline customer service. When necessary we included both sets of information.
Phone Contact Numbers
You can contact Shopko customer service for questions about online orders from 6 AM to 11 PM CT. Retail customer service is available 24/7 to meet customer needs any time, night or day.
- Online Customer Service: 1-800-869-5819
- Retail Customer Service: 1-800-791-7333
- Gift Cards: 1-866-784-4438
Written communication must be addressed to the customer service team at corporate office.
Shopko Stores Operating CompanyAttn: Customer ServicePO Box 19060Green Bay, WI 54307
This is not the mailing address to use if you want to return an order from Shopko online. There is a return label that you need to use. That return label is imprinted with the return address. If you don’t have the return label you can call Shopko customer service for detailed return instructions, but don’t send your merchandise to this address.
We found a wealth of social media links on the Shopko website. You can connect with the company to send messages to customer service or just keep track of news and updates from Shopko customer service.
- Facebook: http://www.facebook.com/shopko
- Twitter: http://www.twitter.com/shopko
- YouTube: http://www.youtube.com/shopko
- Pinterest: http://www.pinterest.com/shopkostores
- Google Plus: http://gplus.to/shopko
Customer Service Email
In addition to designated customer service phone numbers for online and retail locations, there are designated email addresses. You can ask the same questions you would over the phone by email with the exception of financial issues that may require verifying private information.
We called Shopko customer service so you could know how to navigate the automated system faster. When you call the order will be picked up immediately by an automated system that starts listing options. You cannot press 0 to skip this list. Press 1 to place an order, 2 for an online customer service agent, 3 to locate a nearby store or 4 to talk with an agent about your Shopko experience.