Contacting Sara Lee Customer Service Center
The name Sara Lee may bring thoughts of baked goods to mind, but there are more than baked goods on those corporate shelves. Sara Lee is responsible for Jimmy Dean, Ball Park, Java Coast and Senseo, to name just a few of the many brand names that carry the Sara Lee logo. Contacting Sara Lee could mean contacting the corporate office for any one of these brands, but check the official website for the brand in question first as there could be dedicated customer service information.
Phone Contact Numbers
We didn’t find an openly listed phone number for Sara Lee customer service, but we were able to find a couple corporate numbers on various Sara Lee websites.
- Business Contacts: 1-800-285-7964
- Business Contacts (toll): 1-312-345-5715
- Corporate: 1-630-598-6000
- Corporate 2: 1-630-598-8100
- Director of Global Communications: 1-630-598-8661
- Director of Corporate Communications: 1-630-598-8412
- Director of Media Communications: 1-630-598-8722
- Consumer Customer Service
- Bakery Department: 1-800-323-7117
- Foodservice Department: 1-800-261-4754
- Meats Department: 1-800-925-3326
- Senseo US Department: 1-866-473-6736
The mailing address for customer support letters to Sara Lee customer service should be mailed to:
Sara Lee Corporate3500 Lacey RdDowners Grove, IL 60515
The official site for the Sara Lee corporation is available at http://www.saralee.com. The site supplies a great deal of information about the company, brands and nutrition to the consumer, but basic customer service information is lacking.
We also found links to two major social media pages, Facebook and Twitter, but neither link worked. It appears the Sara Lee customer service department has pulled social media pages or changed the address without updating the official website.
Customer Service Email
All emails to Sara Lee customer service require you fill out a form on the corporate website. The form works for customer service and to add new email addresses to the company list. Your name and address are required to send the form, but you do not have to add your phone number. We sent a message to the Sara Lee customer service department to ask about recipes in print.
Customer Service Form: http://www.saralee.com/ContactUs.aspx
We called the consumer bakery department of Sara Lee customer service. You can press 0 as soon as the call is answered to skip the first list of options. Press 0 again to transfer your call to the next agent. We asked the agent why Sara Lee chose to use bleached flour instead of unbleached flour for the pound cake. The agent said she was unable to talk about the proprietary recipe for Sara Lee pound cake.