Contact Sanyo Customer Service

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Contacting Sanyo Customer Service Center

Sanyo is an electronics company specializing in consumer and commercial electronics. Sanyo is part of the Panasonic family, but the headquarters for Sanyo is on the opposite coast of the US from the Panasonic headquarters. The Sanyo website describes new products, provides troubleshooting tools and connects owners with the customer service department.

Contact Info:

Phone Contact Numbers

There is one phone number listed on the Sanyo customer service page. Customers can call this number to find a local service center or reach a customer service representative. When we looked a little deeper we found other customer service phone numbers listed in answers to commonly asked FAQs.

  • Locate a Service Center: 1-800-421-5013
  • Sanyo TV Customer Service: 1-800-877-5032
  • Eneloop Customer Service: 1-800-421-6382

Eneloop customer service is available Monday to Friday from 8 AM to 5 PM CST only.

You can also find contact information about older Sanyo products and commercial products on the Contact Us page.

Mailing Address

Two mailing addresses are listed for customers; one on the Sanyo website and the other on the Panasonic website. Customers should be clear and concise when writing a letter to customer service on a corporate level. The company receives thousands of pieces of mail a day, so set yours apart with details, when applicable. Always include multiple forms of contact information so corporate customer service can reach you if needed.

Sanyo North America CorporationHeadquarters2055 Sanyo AveSan Diego, CA 92154


Panasonic Corporation of North AmericaOne Panasonic WaySeacaucus, NJ 07094

Official Website

Sanyo’s official website is located at The customer service options are limited, but customers can learn about Sanyo products, find a local retailer or search the FAQs section for troubleshooting advice.

For customers who prefer to contact Sanyo customer service via social media, a Facebook and Twitter page are listed. Both are for the Panasonic company. There are no pages for Sanyo.

Customer Service Email

When we looked through the FAQs section of Sanyo customer service we found that some products have dedicated customer service information. We’ve listed various email addresses for specific Sanyo products.

Our Experience

The Sanyo customer service line is provided by Panasonic. Your call will immediately be answered by an automated system listing options. The options are based on the Sanyo product you are calling about. You can listen to the list and choose your product, press 6 for other or press 0 to skip the list. Our agent was friendly and knowledgeable. She explained exactly how to find the model number on our Sanyo product.

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11 Comments on “Contact Sanyo Customer Service
  1. Help! I only have one telephone & that a Sanyo Incognito and people keep telling me that they can not hear me or that i’m to muffled to understand. When i turn the speaker on they hear a bit better but still “muffled” I’ve taken the battery out for a minute (60 seconds)and I’ve done the update data profile. Things are getting worse as the battery rundown quickly. is something wrong with my speaker? Is some thing wrong with my battery? I brought the phone new & the place no longer deals with boost. No where to go.

  2. I bought a Sanyo TV some time ago and it was very good and lasted over 10 years… So I decided when it was bad to buy another Sanyo but thin screen….yet 2 1/2 years later I turn it on and have only half screen… I paid someone $65. to look at it only to tell me the screen is bad and I should buy a new one…. I called Sanyo and they just said ‘well, the warrantly is for 2 years so you have to buy another one’… Well, I don’t think I will ever buy another Sanyo product with this kind of response..

  3. SCAM. Speaker blew TWICE. Sanyo rep gave disconnected number for repair. Have to contact Walmart now as last resort to return for second time. NO customer service help from Sanyo (barely understand them anyway and they say they cant hear you). Same really rude guy answered phone both times I called too. NEVER buying Sanyo brand products again. WASTE OF MONEY AND TIME.

  4. sir
    i buy a sanyo LED TV in the year my warrenty period tv getting problem.when we power on only red light blinking no working. pl tell me what problem will happen. i want to buy which spare parts give me information. my TV model no LCE-32R-40HD.I am from india our place no have any service center and spare also not how can find spare and is it possible india delivery.i need help please reply me

  5. Got one of your phones but no user manual was included. I don’t want to have to spend the time playing with it in order to figure the functions and where they are located at. And to download a simple manual is another time consuming issue.

  6. Purchased a 42″ for our bedroom about a year ago. We have hardly used it cause the sound is distorted. Would not recommed this product to anyone.

  7. Bought a 42 in flat screen for my father little over two years ago,bad about 6 inches from top of screen down flashes different colors shows what is at bottom of screen on the top.he has terminal lung cancer tv is all he had,now he can not watch and enjoy the tv.very sad to pay out good money for a product that does not last any longer than this.can not afford to have it stuck with half a tv.sanyo use to be good products but guess not anymore

  8. Called technical support Twice, same response both times was told to call a service center ????? I was sure I was calling a service center when I called them as that is the way they were listed, Service Center .
    I’m wondering why they have a support center and give the customer no support ????

    I’m smart enough to know to call a repair shop without the help of someone who knows nothing of a problem with my Sanyo TV.

  9. I contacted customer service in reguards to my purchase of a flat screen that won’t turn on. I was told I could take it to repair center that could fix it since walmart won’t take it back. well they tried to send me more than an hour to 5 hours away and to me that is just crazy! I didn’t even travel that far to purchase the dang thing and I hadn’t even had it for 4 months!!! I was also told that I would get a call from upper management within 48 to 72 hours and yet still haven’t heard from them! Needless to say I am not happy with any of this since I paid darn good money for a tv that can’t work for even 4 months, so I will not purchase another dang thing from sanyo! BBB here I come!!!

  10. I have a customer which needs a new circuit board for his outdoor unit on a Sanyo Mini Split system. I cannot get ahold of any body to find out if it is under any kind of warranty worst customer service I have ever dealt with in the 30 years I have been in the Service Industry. I guarantee you I will never sell a Sanyo product to any of my customers again

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