Contacting SafeCo Customer Service Center
SafeCo Insurance is a Liberty Mutual company. The company offers home, auto, renters and marine insurance, among many others. There is no specific reference to where SafeCo provides insurance, but there are regional offices across the United States and customer care teams in Washington, Colorado and Indianapolis.Click here to leave a comment about your customer service experience.
When contacting SafeCo customer service, some information is location-specific, like mailing addresses, but other information is the same across the company, like the customer service phone number. Check your contact information twice to ensure you’re not wasting your time with the wrong contact info.
Phone Contact Numbers
SafeCo customer service is provided by one phone number that directs to three call centers. We believe at least one call center is open 24 hours a day to handle customer service calls.
- Customer Service: 1-800-332-3226
If you previously worked for SafeCo and you need to contact the Human Resources department call:
SafeCo offers more than enough mailing addresses, including a payment address. We’ve listed a few of the main addresses to help you find the customer service you desire.
Safeco CorporationSafeco Plaza1001 4th AveSeattle, WA 98154
SafeCo Spokane Customer Service24001 E Mission AvSte 100Liberty Lake, WA 99019
SafeCo Denver Customer Service14123 Denver West PkwyGolden, CO 80401
SafeCo Indianapolis Customer Service310 East 96th StIndianapolis, IN 46240
The official website at http://www.safeco.com is for potential, new and existing customers. The customer service page of the site offers a long list of FAQs so customers can answer common questions before contacting a customer service agent. There are questions pertaining to Insurance Policies, Claims, Online Account Management and Bill Payments.
Customer Service Email
We didn’t find an email address or form for SafeCo customer service, but we did find several links to the customer online account login https://customer.safeco.com/accountservices/login.aspx?hdnOriginalURL=none&hdnCookieDetectionComplete=TRUE and contact your agent page. We believe the contact form or email address for customer service is located inside customer accounts or on the agent page. When we attempted to find an agency nearby we were given a list of 25 nearby offices; most with email contacts listed.
The SafeCo customer service page claims there is a specific selection of prompts that moves your call to an independent agent who’ll answer your calls. The line is answered by an automated system. You cannot press 0 to skip to an agent. Press 1 for personal insurance or 2 for business insurance. Another list of options will start; press 1 claims, 2 for payments/billing, 3 for policy changes or 4 for roadside assistance. If you press 2 for the billing department, you will be taken to an automated billing system that requires a policy number to continue.