Contacting Ruby Tuesday Customer Service Center
Ruby Tuesday is a casual dining establishment founded in the early 1970’s. As the years passed, the company began to grow at a rapid pace. The company currently has more than 800 locations across the globe. Service millions of customers means a commitment to customer service.
Customers can contact the customer support team during regular business hours. We noticed if you attempt to contact the customer service team by phone or by mail, you will contact the corporate offices. When contacting Ruby Tuesday by email or through social media, you are more than likely contacting a customer service agent.
Phone Contact Numbers
- Corporate Headquarters: 1-865-379-5700
- Fax: 1-865-379-6817
Ruby Tuesday, Inc.150 W. Church Avenue Maryville, TN 37801
When you visit the official Ruby Tuesday website http://www.rubytuesday.com/, you have the ability to search for a location near you, view the menu and review the beverage menu. If your local Ruby Tuesday participates, you can place an order online and pick up at the particular restaurant. You also have the ability to order gift cards. We like how the company provided information regarding community giving projects.
Ruby Tuesday is not a very social company. We only found the pages for Twitter and Facebook. On a positive note, we did see where the customer service team interacted with customer who had concerns and questions. Seeing feedback was refreshing.
Customer Service Email
The customer service feedback form was easy to fill out and didn’t require personal information; simply your name and contact information. We sent a message asking if there was information regarding allergens in food and preparation areas. This is a concern for customers with life-threatening food allergies. The automated response states customer satisfaction is number one, so we will see how long the response takes.
- Customer Service: http://www.rubytuesday.com/feedback/
Contacting the customer support team was a great experience. We called and didn’t have to worry about a lingering automated system. We simply bypassed the options by pressing 0. This allowed us to connect with the operator and subsequently the customer service department. We spent a few minutes explaining our concerns and the agent never once interrupted. They allowed us to voice our concerns and when we finished, addressed and resolved each issue. We thought this would confuse the agent, but in fact, the agent embraced the challenge. Calling Ruby Tuesday was a delight. Were you delighted when you contacted the customer service department? Comment below with your customer service experience.