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Contact Revlon Customer Service

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Contacting Revlon Customer Service Center

Revlon is a beauty company in every sense of the term. The company develops and sells products for lips, eyes, face, nails and hair. To keep you feeling beautiful you can buy fragrances, beauty tools and more. The product line is constantly changing, but the front page is always scrolling Revlon’s newest products.

Contact Info:

We’ve integrated some corporate information into the Revlon customer service information provided on the website. Sometimes customers call customer service and don’t find the resolution they’re looking for. In these cases, corporate is the next best contact.

Phone Contact Numbers

Talking to a customer service representative from Revlon means you have to call between 7 AM and 6 PM Monday to Friday ET.

  • Revlon Phone Number: 1-800-473-8566
  • Corporate: 1-212-527-4000
  • Fax: 1-919-603-2953

Mailing Address

One piece of contact information you won’t easily find on the Revlon customer service website is the mailing address for consumer contact. We found the US office listed on the Revlon Global link.

Revlon IncAttn: Customer Service237 Park AveNew York, NY 10017

Official Website

The Revlon website can be found at http://www.revlon.com. The site opens with a series of pictures marketing the latest Revlon products. You can also access information on Revlon products by hovering over the Explore Revlon button on the lower left corner of the site. We found the website slightly difficult to navigate due to the large display and Flash technology used to keep the site moving at all times.

Social Media

Revlon is a beauty company and beauty is one of the most popular topics across all social media sites. You can find Revlon on:

Customer Service Email

The Contact Us page for Revlon customer service is small with only a contact form and phone number. The contact form is simple to fill out and send.

Our Experience

We attempted to find the fastest way to move through the Revlon customer service call when we called, but we failed – the first time. The call is answered by a slow speaking message about the Revlon company and customer service monitoring. It took about 40 seconds for the call to start listing options. We chose to call back to test out pressing 0 to skip the message and it worked. Our second call was answered by Sharon just 20 seconds into the call. You do NOT have to wait for the automated system to start listing options to press 0. When the call is answered, immediately press 0 to transfer your call to an agent.

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49 Comments on “Contact Revlon Customer Service
  1. I bought your Revlon crystal nile file..used it and followed directions on how to clean it…it has a lifetime guarantee on it..it does not work anymore after one use…..thank you for listening to me about your product..

  2. I am very unhappy that you have discontinued the powder blush color Tawny Peach, which I have used for over 45 years. I can find no replacement in your Revlon line which works for my complexion. I have had to switch to Cover Girl to find something close. Is there any way I can still purchase Tawny Peach powder blush?

  3. Please bring back your cuticle cream — there’s nothing on the market like it and I’ve tried so many only to be disappointed!

    Darlyne

  4. I cannot find Revlon Colorsilk #72 strawberry blonde in any Houston store. Please tell me that you are still making it. My hair needs done and I am getting desparate
    Thank You.

  5. Thank you for the helpful response I just received about the blush brush, over the phone with customer service.
    Carol

  6. I used Revlon scented nail polish, #300 “Cotton Candy” on my fingernails a few weeks ago. I rarely use polish, but thought this nice light pink would be agreeable.

    I removed the polish to find my nails bright yellow – as if I had worn deep red. I have tried lemon juice, all types of cleaners and even bleach, and they will not fade. I have used nail buffers on the surface with no improvement.

    What a disaster! I can either continue to cover them up, or let them be yellow until they completely grow out.

    Any suggestions?

  7. I am 56 and have been using revlon colorstay liquid foundation for many years. Over those years I have occasionally given other brands of makeup a try if they were on special but they never came close to the staying power of colorstay. But since you have changed your packaging to a pump bottle which is much better than the screw top, I have noticed that the formula has also changed and not for the better. I am so disappointed in this formula change as now I notice that by lunch time but makeup is starting to melt off my face. I cannot understand why you would mess with something that was already perfect. I have decided now I may as well use another brand that is less expensive as I’m not prepared to spend my money on your product that doesn’t do what it says anymore . Please explain to me why you have changed it as I can’t make sense of it . Denise

    • I also agree with the above paragraph. I have been using Revlon’s age defying liquid makeup for many many years, and you have changed all the colors. Also, it is more oily and stains if it gets on anything. Why do manufacturers have to change a good product.This happens to a lot of products. The old formula made my skin look like it was air brushed, and also a young look for me. Please bring the old formula back. Linda

  8. I bought Mitchum Power Gel anti perspirant and deodorant from clicks last week and I am experiencing the worst thing ever. After putting it on it gets sticky, then after a while my armpits are all white and dirty. This is not what I paid for, I am very disappointed @ this product. What is written on it is totally opposite to what I am experiencing. I need a response to this or a number that I can use to speak to your customer complaints department. Because this product has a problem either its faulty or its just misleading with a high price though that one had to pay. I was looking for an expiry date in vain. Instead I saw this number 13122 underneath. I am very irate with this,

  9. I adore Jean Nate and have used since I became an adult and absolutely love the clean, fresh scent; unfortunately, Revlon has closed it’s outlets where I used to secure the cologne, now only the powder and after bath splash are available to buy.

    Is there some other avenue to purchase Jean Nate cologne spray through; I would greatly appreciate any assistance you can provide. Thanks so much.

  10. In August I purchased two Revlon 1/2″ mineral conditioning crystals curling iron.The # 761318200536…Bar code. After using one of the irons for a month, found the coating was pealing off. This in turn grabbed at my hair and not a smooth release. I hadn’t opened the package on the second one so took it back to the store for a refund. The reason I purchased two at a time is because I was thrilled to find the the 1/2″ size.I think the company should be using the stainless steel instead of this material.I would appreciate a response.

  11. I used to love the Almay mascara for Hazel Eyes. The formula has changed and now does not work the same. The mascara often flakes off. I have bought a couple bottles just to see, and they are all the same.

    Do you have any other mascara products that are similar to the old Almay mascara? Any suggestions?

  12. Please stop testing your products on animals as you have taken the initiative long back in 1989 but now to enter in to China market you are funding the testing on animals.Please stop doing this as more people can buy your products.
    Because you are indirectly funding testing on animals I have decided not to use your products anymore.

  13. I just bought a new bottle of Jean Nate. I have some history with this product – I’m 65 and have used it since high school days – and have loved it. Until now! This new bottle has a similarity to the old scent, but it’s not the same. I hadn’t tossed my old, nearly empty bottle when I tried the new splash, so I had something to compare it to. There is a very obvious difference that is not good. What it reminds me of is goat cheese or the smell of goat milk. Maybe an hour has passed since I splashed the new Jean Nate and I can still smell the lingering goat scent. My family operates a successful candy manufacturing business and we often get advice to automate – which would require changing our recipe or formulation. We have resisted this because we know our customers are our most important asset. My question is why would you change a proven product to a lesser product and how can you still call it original?

  14. first off, thanks for great products
    second off. I want to purchsse some great products of yours and am a HARD time finding-
    My products are Aquamarine Body Lotion
    and Jean Nate cologne
    Some of the places checked for lotion, the bottles are over $20 a bottle- is this Right??????????
    PLEASE send me a list of where these products can be purchased at reasonable rates. THANK YOU

    • I bought a Lash Potion mascara..it too was very dry, not usable. But Revlon have said they`ll send me vouchers to buy anything from Revlon.

  15. have been using your age defying make up for years. just bought new one in new bottle. what has happened??? it is now orange instead of that beautiful beige. I am very disappointed and now I must try to find another brand in the right shade. please help….

  16. I have been buying your product Revlon New Complexon for years. Recently I bought it, just to find out the design was changed. Upon useing it, I found it not easy to do so. You have put the mirror on bottom of the makeup on the otherside! It should be that they are opposite from one another. Though I do not want to, and I love this product, I may have to look elsewhere for a new product. Unhappy Customer!

  17. Sorry to say I won’t be using Revlon Frost & Glow for my do-it-yourself frosting anymore. When in college and my hair was 14 inches longer, one box of Frost & Glow was able to cover my entire head. Now, with chin length hair, I need to purchase multiple boxes to obtain the same coverage. Scrimping on your product lost you a loyal customer. PS I am the family “froster”, and won’t buy Revlon Frost & Glow when frosting my cousins hair either. It doesn’t get the job done anymore.

  18. I have been using your emery boards for 55 years, and this year find that they are of a very poor quality, hardly and emery on them and not lasting at all. I had an old package and compared, and there is no comparison, . If you are trying to save money, it won;t work if no one buys presently inferior, and nearly useless product

  19. I purchased 2 revlon lipstick as I was going on a crouise. I was very disapointed as both covers would no stay on.I have beeen using this lipstick for years and never had a promlem. #467 plum baby. The store where I bought it could not help me. Thank you your time. I will still buy this lipstick as it my favorite.

  20. Dear Sirs or to Whom it may concern, my Grandma bought me a 15 ounce bottle of Aquamarine Extra Body Shampoo for me to take with me on my Hawaiian Honeymoon in 1989, since then Grandma has passed on and Iam wondering where I can purchase this fantastic and wonderful shampoo. Iam willing to buy a case from you and your Company, or else you can tell me where I can buy this” only shampoo” for me in stores. I only want this shmpoo, thank you!!!

  21. I have been using your Revlon new complexion powder for some time now but will be dicontinuing to do so.This has been the third powder that I have purchased and after the first use the powder has broken in tiny blocks.This is unacceptable,my bag as been messed due to the powder being loose,many of my friends and colleagues have have experienced the same problems and move to another product,Revlon is a good brand and I would hate to move to another brand.

  22. I purchased two hair dyes from WalMart. I only had the dye on for about a minute and it burning I rinsed my hair and now my scalp is burnt and my hair is a little Fried. Never again will I buy colorsilk again!!!

  23. I purchased Colorstay Creme Gel Eyeliner. It is not a creme or gel it is totally dry and too hard to apply.

  24. First of all, do you really read the comments that your customers send? I saw no replies to the reviews / comments. I have been using Revlon’s Age Defying makeup for many years. I have always bought 04 Nude Beige. It is no longer available and you have changed the bottle to a pump type. Not a good choice. The “straw” that the makeup has to go through is too tiny. And the pump doesn’t always work. Plus, if I pry off the top so that I can get to the makeup, then I have nothing to cover it to keep it from drying out. Not sure who thought the pump would be a great idea, but please go back to the screw on top!! And bring back 04 Nude Beige. I will find another cosmetics company for my makeup. Hopefully, I will see that Revlon has gone back to the screw on top for Age Defying makeup. There’s a saying…….”If it ain’t broke, don’t fix it.” Revlon should have adhered to that principle with this makeup and the bottle style.

  25. REVLON CUSTOMER SERVICE STAFF:
    I’m a big fan of your now discontinued hair color product; HIGH DIMENSION HAIR COLOR. This is the greatest product a frequent haircoloring woman could ever hope for. It’s very gentle, covers completely & very fast in just 10 minutes. Best Product EVER!!!…I loved it & used many of the shades it came in. I saved a couple boxes & recently colored my hair with it. It reminded me that this is still the best. Is there anywhere I can buy it or reorder it from you folks??..If you bring it back to the stores, I promise you won’t be disappointed. THANK YOU!!!

  26. To whom it may concern,
    I just wanted to say I am currently wearing the 620 Roulette Rush by Revlon and I love it! It’s a ruby color like my birthstone as my birthday is July 25th and it is so long lasting! The color is vibrant and really makes my fingers pop! It especially looks good with a matching lipstick. I would like to be a brand ambassador for Revlon and show off more colors. Do you have a position available?

    Fashionably yours truly,
    Kat

  27. I brought Revlon colourburst matte balm in striking. The colour is nice but it is a horrendous product. It comes off after an hour and it dries my lips. For the price it cost, £7.99, it is not worth it. I would be grateful if you could refund my money.

    Antonella

  28. Your “one-eyed” symbolic commercials are astounding.
    Wow.They are noticed by many millions of awake Americans.
    But, every knee shall bow and every tongue shall confess that Jesus Is Lord.
    So go on deceiving and being deceived with your “Wonderful” commercials of your coming “new dawn”.
    God is patient and the Devils time is short.

  29. MY MOTHER, YOUNGER SISTER AND MYSELF HAVE USED DIFFERENT SHADES OF TOUCH & GLOW LIQUID MAKEUP FOR WELL OVER 3O YRS. WE HAVE TRIED NUMEROUS BRANDS OF MAKEUP TO NO AVAIL. MY BIGGEST PROBLEM IS THAT I FIND I AM ALLERGIC TO MTRISHOST MAKEUPS. IS IT POSSIBLE THAT YOU HAVE A LIQUID MAKEUP LISTED AS NEW BUT WITH THE SAME INGREDIENTS AS THE DISCONTINUED TOUCH & GLOW. PLEASE, PLEASE LET US KNOW. ALL MY LIFE WHILE WEARING THE TOUCH & GLOW ALL THREE OF US WERE COMPLEMENTED ON OUR COMPLEXION. MANY TIMES ASKED WHAT MAKEUP WE USED. THANKING YOU IN ADVANCE,

  30. Dear customer service,. Sunday’s paper dated 7/27/14 said there
    was a coupon for your gel polish……However, there was not any.
    Would it be possible for you to send me the $3.00 coupon so that
    I could try your gel polish. I use only Revlon makeup….
    Thank you in advance…….Betty Galinko

  31. please let me know if you stil make and where I can find Revlon lipstick #714, color is poppyseed red, in green tube. How can I order some if not available in stores. Thanks.

  32. I recently purchased a second bottle of some of your scented nail polish. It was the same color/ scent, but this bottle has consistently yellowed my nails when I wear it. Not sure if the formula or something has changed, but I am seriously disappointed in this product and frustrated that I cannot seem to fix my nails to be their natural color again. I will not be purchasing another product like this from your company.

  33. I have purchased a hair dryer with brush attachments (has pink handle). After the first week, the ‘notch’ that holds the attachment to the handle does NOT work. It slips off due to the poor design. Can I return to you for a new one?

  34. Purchased an ionic 1875w hair dryer less than a year ago and the high style button does not work. Feel as though this shouldn’t have happened maybe a malfunction on this style hair dryer have not had problems with revlon products previously.

  35. I have used aquamarine deodorant for more than 30 years and I do not find it anymore. I have not found anything like it. Can I find it somewhere? If not, Can you suggest something similar? I am desesperate.
    Best regards.
    Maria

  36. Bold lacquer mascara is the worst mascara I have EVER used. Terribly clumpy, thick and gross. It doesn’t add volume or length – it just adds a thick mass of clumpy black ooze to your eyelashes. AWFUL product.

  37. Cindy was nice and helpful and professional. I didn’t realize until later that the Model number was on the paperwork, but if I didn’t have the paperwork, which most most people don’t save, they wouldn’t know the model. It is a small circle pink on pink and you can see the Danger and Electrocution Possible, but the engraving for the model number is minute to say the least. Cindy said if it was put on any other way it would come off and that’s not what I meant. I meant it could be put on in black or gray to match some part of the dryer or maybe in a different place. I had to get two magnifying glasses to read it partially. Not everybody would do what I did. That’s a bit much!! I do love Revlon and have always bought your products.

  38. Cindy was nice and helpful and professional. I didn’t realize until later that the Model number was on the paperwork, but if I didn’t have the paperwork, which most most people don’t save, they wouldn’t know the model. It is a small circle pink on pink and you can see the Danger and Electrocution Possible, but the engraving for the model number is minute to say the least. Cindy said if it was put on any other way it would come off and that’s not what I meant. I meant it could be put on in black or gray to match some part of the dryer or maybe in a different place. I had to get two magnifying glasses to read it partially. Not everybody would do what I did. That’s a bit much!! I do love Revlon and have always bought your products.

    Reply

  39. I have been using Revlon Age Defying make up and I really like it but please tell me why they would make a bottle that the whole top will come off (if you are not very careful) when you go to take the plastic top off. Yesterday it came off and slipped out of my hand and I spilled about a half bottle on my bathroom floor. I will hesitate to buy this again until the bottle changes.

  40. I really like Revlon’s Photoready– but I dislike the packaging. It’ s a waste when you can’t get all of the lotion out of the bottle. Can’t something be done? RLH

  41. I have been using the Revlon colorstay overtime lipcolor for several years. This latest one I bought is driving me craxy. The color end leaks. Everytime I use it I have to wipe the lipstick off of that side. Such a mess. This is the first time this has happened. The color is Non-stop cherry that I purchased at either Walgreens or Walmart.

  42. I have used Revlon ColorStay eyeliner (Cocoa)for years and it is the only color and only crayon that works on my thin blondish eyebrows. I am not a blond at all but I have blond eyebrows and the Colorstay Cocoa comes closer to my natural hair color than anything else I have found. PLEASE,PLEASE, do not discontinue this product! Every other color and pencil, product for brows looks phony and funny on my brows. Many thanks for taking my comments!

  43. I have used Revelon curling irons forever. I finally after ten years had to throw one away, it just quit working.
    I purchased a package of two curling irons, one is 1 in, the other 2 in. Neither one of them work. I threw away the hard plastic casing, and of course the receipt. Plugging them in, they don’t even get warm, let alone hot. What can you do for me to get me to buy your product again?
    Thank you for your time. Your response will be greatly appreciated.
    Regina Doup

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