Contacting Quicken Customer Service Center
Quicken is a software manufactured and sold by Intuit. The software is used for personal and business finance with varying levels of function and security, depending on the specific version of Quicken purchased. Quicken even offers free personal finance software for home or very small business use.
The Intuit company is one of the largest and well-known software companies. They are responsible for software like TurboTax and Quickbooks and websites like Homestead and Mint.com.Click here to leave a comment about your customer service experience.
When searching for ways to contact Quicken, we realized much of the most important information is hidden behind questions and FAQs in the support section.
Phone Contact Numbers
We selected several support options to attempt to find different customer service phone numbers that may be available for different support topics.
- Customer Service 1: 1-800-811-8766
This phone number requires the caller have an incident number to talk with customer service. If you don’t have an incident number, the line will disconnect and you don’t get to talk to anyone. The incident number can only be accessed online, so you must be near a computer with Internet access to get the incident number.
In an attempt to find a general customer service number we contacted customer support by chat. Ashish, the customer service representative we connected with immediately avoided giving out the customer service number by offering to help with our problem. When we told Ashish we did not have time to type all the questions. Next he asked for OUR phone number so he could give us Quicken’s phone number. When we told him we didn’t have a phone number to give out he gave us the incident number 120914-000563 and he assured us this number would work for all calls – but that is not the case. The best things a customer can do are visit the support website and create a new incident before calling customer service.
We could not find an address for Quicken customer service, but we did find an address for Intuit, the company behind Quicken, on the Quicken customer service website.
Intuit Inc. 2800 East Commerce Center PlaceTucson, AZ 85706
You can find out everything about free and paid versions of Quicken at https://www.quicken.com.
Customer Service Email
The email form is located on the bottom of the Chttps://quicken.custhelp.com/app/contact/plvl1/winontact Us page here: https://quicken.custhelp.com/app/contact/plvl1/win. A little trick we realized was that sending an email to customer service opens an incident, so send a message about your concern and then use the incident number provided to call customer service.
Quicken is a financial software, so make sure to keep all financial and personal information out of the body of the email. There is always the chance of identity theft when sending messages online and you have no idea who is going to have access to your message on the other end of that email form.
Finding the Quicken customer service phone number was extremely difficult. We were finally able to locate a number for free phone support, but the phone number offers nothing more than a message about visiting Quicken support online to retrieve your personalized phone number. That’s right; you have to start a ticket on the Quicken support page to gain access to a current phone number connected with that ticket.