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Contact Quality Inn Customer Service

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Contacting Quality Inn Customer Service Center

Quality Inn is an affordable hotel/motel with locations across the United States. The company operates as part of Choice Hotels. Choice Hotels is a franchise company responsible for Comfort Inn, Sleep Inn, Clarion, Rodeway Inn, Econo Lodge and Main Stay Suites.

Contact Info:

The contact information we’ve provided here is for the corporate customer service department, not the front desk of any individual Quality Inn locations. If you need contact information for a specific location, check your receipt or visit the official website to find your location.

Phone Contact Numbers

  • Reservations: 1-877-424-6423
  • Reservations (Spanish): 1-866-291-9816
  • Reservations (French): 1-800-267-3837
  • Groups: 1-800-544-4444
  • Sports Travel: 1-877-240-2929
  • Meetings: 1-800-426-2121
  • Guest Relations: 1-800-300-8800
  • Choice Privileges: 1-888-770-6800
  • Choice Visa Application: 1-866-263-5070
  • Barclay Card: 1-866-599-5070

Mailing Address

Have a problem with your reservation or your stay at Quality Inn; address your letter to Quality Inn customer service at:

Choice Hotels InternationalAttn: Quality Inn Customer ServiceGuest Relations Service Center6811 E Mayo BlvdSte 100Phoenix, AZ 85054

Official Website

The official website for Quality Inn is located at http://www.qualityinn.com/, but the contact information we’ve listed for Quality Inn customer service is actually located on the Choice Hotels website. Choice Hotels attempts to reduce costs by manning one automated phone line for all brands across the company. When you call customer service you will be asked which hotel you’re calling about.

Social Media

We were able to find many Facebook pages for Quality Inn, but all were localized pages for specific cities or locations. There was no official international social page on Facebook or Twitter. We did find a Choice Hotel page on both social sites.

Customer Service Email

Choose from the two available customer service email forms depending on the reason for contacting Quality Inn customer service. If your issue is financial, contact Choice Hotels by phone to resolve the issue securely. Email and mail contact are NOT secure and your financial information could be read by someone other than intended.

Our Experience

If you have an issue for Quality Inn customer service you’ll need to contact Choice Hotels. The automated system is answered by an opening message, but you are not given the option to choose the hotel you are calling about. Our call was transferred after the introduction message to a customer service agent, Sharon. Sharon answered our question about booking online in just a few minutes. When we asked about the deep cleaning schedule for rooms at a local Quality Inn she was a little less helpful. After being placed on hold Sharon asked for our call back information so she could research the question and call us back.

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Rating: 3.0/5 (2 votes cast)
Contact Quality Inn Customer Service, 3.0 out of 5 based on 2 ratings
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5 Comments on “Contact Quality Inn Customer Service
  1. Would not stay again – rooms were not very clean, bathroom was nasty, one of the towels had a stain on it. The rugs were damp and smelly. Had to endure no sleep due to drunken kids swearing, fighting, being disruptive in front of my room all night and phone in room did not work to be able to call the front desk to have them do something about it – not a good experience

  2. I am in Laramie WY, on a motercycle. We come to the hotel after being in 50 mile in hour winds all day. We walked in and the lady at the front desk was so nice. She helped my dad and I out so much. The hotel is cheaper then the motel we stand in Cody WY. Witch was disgusting. I would tell everyone about this hotel.

  3. extremely dirty and nasty rooms. condition of the carpet is very old and ugly…. graffiti on one of the walls.
    front desk person unbelievably poor customer service, unfriendly, argumentative and threatened us with the police after we called in and kindly asked to extend check-out time from 11 am to 12 pm (we checked-in after
    4 am in the morning coming from out of State. Very bad
    experience. Will complaint to Health Department

  4. Horrible management at baytown texas off of garth rd. Charged a ridiculous pet fee and didn’t care if customer was satisfied at all. Very dissatisfied. Will never stay at another quality inn and will let everyone know

  5. Your wonderful staff is mailing my son’s stuffed animal back to him after a stay at the Quality Inn New Port News, VA. I spoke with Jay. He was understanding and kind. I am so thankful for his wonderful customer service!

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