Contact Polaroid Customer Service

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Contacting Polaroid Customer Service Center

Many years ago the Polaroid company created a cool camera with film that developed on the spot. It was called the instant camera and even though the company has aged a bit; reaching the 75-year mark, that camera is still the coolest thing on earth. Polaroid did not just stick with instant cameras though. Today the company has broadened the product line to include headphones, printers, digital video equipment and even computers. All products listed on the Polaroid website are for sale though prices may be less from other retailers.

Contact Info:

Phone Contact Numbers

Finding a customer service phone number for Polaroid is not an easy task. There are plenty of phone numbers, but all are listed under three drop down menus on the Support page. You have to choose the product you’re calling about to find out the customer service phone number. We’ve listed some of the most popular here and we believe if you call one of these numbers with questions about another product you will be transferred.

  • Cameras: 1-800-765-2764
  • Printers: 1-800-454-6015
  • Mobile Phones: 1-877-768-8483
  • Consumer Electronics: 1-855-544-4841

Mailing Address

Customers sometimes grow tired of waiting on hold for the next available agent or skipping over to their email account to send a note about a product they love or hate. Letters may seem like a slow means of contacting Polaroid customer service, but they are the more traditional contact medium. There is no address for Polaroid customer service, but there is an address for the corporate office.

Polaroid Corporate Office1265 Main StBldg W3Waltham, MA 02451

Official Website

You can find the official website for Polaroid at http://www.polaroid.com, but the customer service page is not clearly listed on the front page. We did not find a link to the Contact Us page and the Support link leads to a FAQs section. We found the contact page located at http://www.polaroid.com/contact, but there is no contact information listed on that page.

Customer Service Email

You’re not just going to find one email address to contact Polaroid customer service; you’re going to find many. We’ve listed a few here for the more common Polaroid products.

Our Experience

Aside from the typical automated system, customers will notice a shortened wait time. We waited for less than 90 seconds before speaking with a customer service agent. The call surrounded around locating film for an older Polaroid camera. The agent suggested searching online venues such as EBAY or online classified listings.

At times companies won’t suggest looking for products at other retailers, but we are glad the agent did. It shows us Polaroid is looking out for the best interest of the customer. We want to know the level of customer service you received. Take a second to leave a comment below.

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22 Comments on “Contact Polaroid Customer Service
  1. this has been the most frustrating experience!!!! I purchased a Polaroid tablet for my son for Christmas. When he put the SD card in, it fell inside the tablet and
    we have not been able to get it out for fear of voiding the warranty! When I called ya’ll in January,I was told ya’ll were sending me a package to send it back. That never happened!I tried calling repeatedly and just get a recording stating that due to the large volume of calls blah blah blah.I tried your tech support and they want to charge me $38-$48 to help me! This is ridiculous!!
    What happened to WARRANTY? I was always a Polaroid customer, but now I just want my money back beings ya’ll can’t or won’t help me. Ya’ll have made a wonderful Christmas not so wonderful and have disappointed my 13 year old son, who by the way has Asbergers. He was so excited to get this tablet and was crushed when this happened. THANK YOU POLAROID!!!
    Marla A. Broussard

    • Marla…….I had the exact problem as well. The SD slot is so sloppy that it allows the card to go in slightly skewed and then it will simply fall all the way through the slot into the inside of the tablet. I had one that did this, then decided to take it apart since the cheapest I could get something done to it was 75 bucks and ended up cracking the screen right across the middle in the process. I got the tablet at a great price that ended up around 60 bucks but still it was maddening to have it do this. Polaroid is just a shell of the great company it was generations ago. If they keep on like this……in another 5 years they will not even be in business.

  2. I have received this tablet model number pmid720. And when I try to download any app, it says this model is not supported. And when I came to your site I could not even find this model. I need to be able to download apps. Thank You.

    • I have the same problem. I need to download my firmware for a pmid 720 and I can,t find this model number anywhere on any site from Polaroid Support. It is so frustrating and contacting Polaroid is useless! If yoou have received an answer please let me know, PLEASE?

  3. Why can’t I connect to facebook while I am playing my game Candy Crush Saga. You need friends to send you lives. and facebook will not connect. Please send me an answer. I bought the tablet just to play candy crush. If I cannot connect to facebook I will have to return the tablet. PMID 720. Help.

  4. greetings,
    I purchase my little Polariod PMID 4311 from Big Lot’s. The very frist time I tried to power on it would not power on. So I took it back to Big Lot’s & the sale girl powered it on for me, but when I turn it of it did the same exact thing Again. so I called Polariod, spoke to a service person & HE tried to assist me how to FIX the prowlem. That did not work either. DO NOT PURCHASE ANY POLARIOD PRODUCTS, BECAUSE THEY ARE REJECT PRODUCTS@ A DISCOUNT

  5. the name maybe 75yrs old but the company isn’t the same it’s a shell it’s owned by the tech company that gives support, and you have to fight tooth and nail to get anywhere with them.
    go over the FB feed in the comment section YIKES, tv’s on fire or smoking …tablets won’t take or hold charges, charges smoking and popping
    if you can take it back and report to BBB, if need in your case well mine the consumer safety (chargers)
    you raise enough hell you might get them to ship you out a tablet and free blue tooth come on line and see the tablet they are sending to replace it with isn’t as great anyways and they skipped half the order I bought 2 I asked for a tracking number only got one, hoping the 2nd number comes but who’s to say
    run away

  6. I purchase my Polaroid 9″ Internet tablet with keyboard case for a good price at a Black Friday sale. I’m having a problem with the volume. When I’m on YouTube I cannot hear anything because of the volume. I have it up to it’s highest point and still can vaguely hear anything. I tried to Google to find help for this tablet by putting the model number in could not find it. I even went to the Polaroid store site, typed in model# PMID921X and it didn’t show anything. I was shocked. This makes me feel as though a some other company is run a bad show under the good name of Polaroid. I real wanted a good tablet and thought I had find one with the Polaroid company. I’m really disappointed. I will try customer service again, but will probably returned the product and get my money back.

  7. im waiting for my for a shipping label to send my 3rd tablet back, was supposed to get it a week ago, the polaroid tablets have all been terrible, now i cant even get them on the phone, but they are in india, so it may take a u.s. embassy official to help.

  8. Maybe you’re good at Camera’s, but you should stop there. Your tablets are nothing but expensive paperweights. I didn’t expect much, but my brand new S10, purchased for my son as a Christmas present, is such junk that it can’t even connect to Wi-Fi. I have wasted hours on end trying to fix it and trying to get a hold of a live service rep. I have spent hours on hold on your various customer support phone numbers and have yet to get a live person, your on-line product support (THIRD PARTY, by the way), is NEVER available (even during normal business hours). I’ve even sent e-mails which have NOT received a response. This is bad business and you should be ashamed of your product name and customer service. I WILL NEVER buy polaroid again and I will tell everyone I know to avoid you. ABSOLUTELY AWEFUL!!!!

  9. i bought a 9″ polaroid diamond tablet last december 2013. in the philippines. where can i get a 220 charger and dc adapter for my polaroid 9″ tablet?

  10. I need an address (a real 0ne) that I can send my pc tablet back to for a fix. Just a regular old street or company address will do and I will bear the cost of the shipping.

  11. I’m bout to throw my tablet I bought one. For my grandson to play games on but I can’t down load anything .I’ve tried and I’ve had my daughter in law try and she even tried call customer service and its says updating .its been up dating for 2 months guess ill just get rid of it and go get one that will work

  12. My Polaroid,tablett model S8 needs to get or change pas cod or pass word. Can you send me instruction on how to change it. tthank you

  13. i just purchased my poloroid pearl 6 online last week,i cant find a protective case for it in a local store and i want to buy an extra battery i look also in the internet but i cant find any site. i want to know where can i buy this thing?

  14. Will never purchase another Polaroid product again. Purchased a 7″ Kids Tablet for our daughter who has Downs Syndrome. It was replaced 5x’s, once by Walmart and 4x’s by Southern Telecom. In all she was able to use the tablet less than 3 months as it was in transit or sitting at Southern Telecom for up to 6 weeks or more at a time and now the warranty has expired. Every replacement was defective that we received from Southern Telecom. Way to run a business, well if you want no repeat customers that is.

  15. i have been trying to contact polarid all day but keeps coming up
    not available and no website to leave a message so will never ever buy a polarid item again ,don’t see the point

  16. I have polaroid 8 executive clavier tablet MID0880 need to reprogram but how?because it does nt have a volume botton

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