Contacting Playboy Customer Service Center
Playboy is one of the first magazines for men which featured pictures of nude models. The magazine was founded in the early 1950’s by the legendary Hugh Hefner. Whether you have a question about your bill, subscription or simply a general question, you can contact the customer support team by phone, email, traditional mail and through social media.
Phone Contact Numbers
- Playboy Phone Number: 1-877-446-0771
- Magazine Customer Support: 1-800-999-4438
Playboy Plus Entertainment2300 W Empire Ave7th FloorBurbank, CA 91504
The Playboy website http://www.playboy.com/ is more than adult images. In fact, customers must pay to view nude images. You have the ability to views galleries, read past articles and make online purchases.
Playboy is active on social media. Although the company only is present on Facebook and Twitter, Playboy has more than 100,000 “followers” on each platform. When we visited each platform, we noticed several customers engaging in conversations with what appeared to be customer service agents.
Customer Service Email
In the event you want to contact Playboy by email, you have options. There are several email addresses listed which will send your message to the appropriate department. We like this. At times, a general email could potentially be lost in the shuffle. We sent a message to the customer support asking if a paper subscription could be canceled online or would customers need to call the customer support team. The automated system stated we should receive a message from a customer care agent within 2 business days.
- Billing Support: firstname.lastname@example.org
- Magazine Customer Support: https://w1.buysub.com/pubs/PY/PLY/PLY_ComboEntryForm.jsp?cds_page_id=1747&cds_mag_code=PLY&id=1356988098544&lsid=23661508185026376&vid=1
- Editorial Comments: PLYcustserv@cdsfulfillment.com
- Catalog Comments/Requests: http://store.playboy.com/custserv/customerservicemain.jsp?lsid=23661508185026376&vid=1&lsid=30341315047011440&vid=1
- Other Contact: email@example.com
- Pose for Playboy: http://www.playboy.com/pose-for-playboy
When we attempted to reach the customer service department, we tested both customer service numbers. One was for magazine and online subscriptions and the other was for technical support. Considering we didn’t need assistance with a subscription, we contacted the technical support number. We found this to be the more appropriate number for customers needing assistance. There were only two options, with the second being for the customer care department. After waiting for approximately 60 seconds, an agent answered the call. We asked several questions relating to canceling online service and the charges associated with the cancelation. The agent walked us though the process and ensured a customer’s credit card would not be charged.
We have to note the customer experience was great. The call didn’t last long and the customer service agent acted in a professional manner. We want to know if every customer experience is the same. Do you have a minute to share your story? Take a moment to comment below.